Collums Review: Unlock £1M Revenue Growth for Your Medical Practice

Admin overwhelm slowing you down again?

If you’re in aesthetics or medical practice management, finding software that handles bookings, records, and payments smoothly can feel impossible. That’s why you’re probably here, weighing Collums as a serious option.

But here’s the reality—losing hours every day to paperwork is what’s frustrating your staff and hurting your clinic’s growth. Paperwork and system juggling shouldn’t steal your focus from patient care.

What makes Collums stand out is its all-in-one approach — from frictionless appointment scheduling and automated reminders to seamless integrated payments (thanks to Square), plus robust patient engagement tools and data-secure digital notes. I’ll break down what makes those strengths matter for your practice.

In this review, you’ll see how Collums could free up your clinic time so you can focus more on patients and less on software headaches.

In this Collums review, I’ll walk you through its features, pricing, how the platform actually works, and real-world alternatives so you have all the details you need to evaluate with confidence.

You’re going to find the features you need to simplify admin, improve cash flow, and finally give your clinic’s digital experience a proper upgrade.

Let’s get started.

Collums Overview

I find Collums interesting because it was founded in 2021 by a UK doctor frustrated with existing clinic software. This origin story directly shapes the product’s practical, user-first design philosophy.

They serve small to medium medical practices, but their real strength is a deep focus on aesthetics and cosmetics. This specialization means you get highly relevant features for your workflows, not a generic system that misses crucial details.

Their recent partnership with Square for integrated payments is a key development I’ll cover through this Collums review. It’s a smart move that significantly modernizes the entire patient checkout experience.

Unlike competitors that can feel complex, Collums feels like it was built by practitioners for practitioners. This approach translates into an intuitive workflow that your staff can adopt quickly with minimal training, which I really value.

You’ll find them working with growing medical practices, from general physicians to dental, but their core users are specialized cosmetic and dermatology clinics aiming to operate far more efficiently.

Their current strategic focus is clearly on reducing your team’s administrative burden. The platform is designed to be stable, secure, and user-friendly so you can concentrate on patient care, not software.

Now let’s examine their capabilities.

Collums Features

Tired of administrative tasks overwhelming your medical practice?

Collums features an integrated suite designed to streamline operations and free up your time for patient care. Here are the five main Collums features that enhance efficiency and improve patient engagement.

1. Appointment Scheduling with Automated Reminders

Still battling no-shows and endless confirmation calls?

Missed appointments disrupt schedules and directly impact your revenue. Manual follow-ups often consume precious administrative hours.

Collums provides a user-friendly interface for managing appointments, complete with automated reminders. What I found really effective is how these reminders significantly reduce no-shows, which means less time chasing patients. This feature helps optimize your clinic’s daily flow.

This means you can reclaim administrative time and boost your clinic’s profitability by ensuring a full schedule.

2. Patient Portal

Is patient communication fragmented and inefficient?

Patients often struggle to access their health information, leading to repeated calls and staff interruptions. This can hinder engagement and satisfaction.

The Collums Patient Portal empowers patients with secure access to records, appointment history, and test results. From my testing, this feature genuinely improves patient engagement by giving them control over their information. It fosters better communication between your staff and patients.

The result is improved patient satisfaction and reduced inbound calls, allowing your team to focus on more critical tasks.

3. Billing and Invoicing with Integrated Payments

Does your billing process feel like a constant headache?

Managing invoices, claims, and payments separately creates reconciliation nightmares and slows down cash flow. It’s a significant administrative burden.

Collums streamlines billing with customizable templates and automated invoice generation, integrating seamlessly with Square for payments. Here’s what I love about this: card-less checkout and stored card details simplify transactions immensely. This feature eliminates the need for daily reconciliation.

This means you get improved cash flow, reduced administrative overhead, and a far simpler financial operation for your practice.

4. Electronic Health Records (EHR) and Digital Notes

Are manual notes and scattered patient data slowing you down?

Cumbersome data entry and searching for patient histories can drastically reduce consultation time. This also increases the risk of errors.

Collums’ EHR allows practitioners to create injectable notes quickly, viewing all clinical data on one page. This is where Collums shines: it automatically pulls critical patient history into the client card. This feature supports dictation, improving compliance and data security.

So you can actually save time on documentation, reduce errors, and focus more on delivering quality patient care during consultations.

5. Reporting and Analytics

Struggling to understand your practice’s true performance?

Without clear insights into your operations, making informed decisions about growth and efficiency can be nearly impossible. You’re flying blind.

Collums offers robust reporting and analytics that provide valuable insights into practice performance and financial health. What I found impressive is how it helps you track key metrics in real-time. This feature allows you to identify trends and optimize operations effectively.

This means you can make data-driven decisions that contribute directly to cost efficiency and increased profitability for your practice.

You’ll actually appreciate how these Collums features work together as a cohesive practice management system, rather than a collection of separate tools.

Collums Pricing

Hidden costs making you wary?

Collums pricing offers a tiered structure with transparent starting points, helping you understand the investment for your practice.

Plan	Price & Features
Business in a Box	From ~$86/month (or £69 + VAT) • All Collums features • Free card terminal • Ideal for small practices • Discounts for annual billing
Expert	Custom pricing (most popular) • All Collums functionalities • For busy/growing clinics • Multiple staff/rooms • Suitable for advanced needs
Enterprise	Bespoke pricing (contact sales) • For 10+ users or specific needs • Based on users, locations, data size • Post-demo quote • Custom requirements addressed

1. Value Assessment

Great value for money here.

From my cost analysis, the Business in a Box plan offers an excellent entry point for new or smaller clinics, bundling all features. What I found particularly appealing is how their pricing protects thousands of pounds of income, often for less than your daily coffee expense, providing tangible ROI.

This means your budget gets a robust solution without a disproportionate financial burden, enhancing profitability.

2. Trial/Demo Options

Smart evaluation options available.

Collums provides a 14-day free trial, allowing you to thoroughly test the platform before committing. What stood out to me is their emphasis on booking a demo to receive a personalized quote that addresses your specific practice needs, rather than a generic price list.

This lets you experience the software and understand the exact Collums pricing tailored for your clinic.

3. Plan Comparison

Choosing the right plan is key.

The “Business in a Box” tier suits smaller, starting practices, while the “Expert” plan is designed for growing clinics needing full functionality. What impressed me is how the Enterprise tier caters to larger operations, ensuring scalability based on your users and locations, not a one-size-fits-all model.

This tiered approach helps you match Collums pricing to actual usage requirements, ensuring optimal value for your investment.

My Take: Collums’ pricing strategy offers flexible tiers and personalized quotes, making it ideal for aesthetic, cosmetic, and dermatology clinics looking for scalable, value-driven practice management.

The overall Collums pricing reflects transparent value for specialized medical practices.

Collums Reviews

What do real customers actually think?

These Collums reviews offer balanced insights into what actual users experience, drawing from available feedback to give you a clear picture.

1. Overall User Satisfaction

Users report excellent experiences.

From my review analysis, Collums shows an “excellent” 100% user satisfaction rating on one key site, indicating very high approval. What I found in user feedback is a strong pattern of positive experiences, particularly regarding how the software genuinely simplifies daily tasks and improves clinic efficiency.

This suggests you can expect a positive impact on your practice’s operational flow.

2. Common Praise Points

Users consistently love its intuitive design.

Customers repeatedly praise Collums for its user-friendly interface and integrated practice management capabilities. Review-wise, the seamless integration of booking, CRM, and EMR stands out as a major benefit, greatly streamlining administrative burdens and saving valuable time for practitioners.

This means you’ll likely find it easy to adopt and benefit from its comprehensive features.

3. Frequent Complaints

Some specific feature gaps are noted.

While largely positive, I found in user feedback that some mention Collums lacks highly specialized features like advanced inventory management. What stands out in customer reviews is how the sole reliance on Square for payments can be a limitation for those preferring other gateways, though it simplifies reconciliation.

These issues seem minor for general practices but worth noting for highly specialized needs.

Overall, Collums reviews reveal high user satisfaction with minor, specific limitations to consider for your unique practice.

Best Collums Alternatives

Choosing the right medical practice software is tough.

The best Collums alternatives include several robust platforms, each catering to different practice specialties, and feature priorities to suit your specific needs.

1. MedicsPremier

Seeking a more established and broader solution?

MedicsPremier excels if you value a solution with a more extensive user community and a longer market history, potentially offering a wider range of integrations. From my competitive analysis, MedicsPremier offers a proven track record with a larger volume of user reviews, though its specific aesthetics features may not be as tailored as Collums.

You might choose this alternative if your practice needs a widely adopted system beyond specialized aesthetic needs.

2. RXNT

Need an all-in-one EHR, PM, and billing suite?

RXNT could be a better fit if your practice requires a more extensive, all-in-one cloud-based solution that covers EHR, practice management, and billing. What I found comparing options is that RXNT offers broader functionality across specialties, making it a versatile alternative for comprehensive practice needs.

Consider this alternative when you prioritize a widespread, integrated platform for diverse medical specialties.

3. Healthie

Primarily focused on telehealth and wellness?

Healthie’s strong emphasis on telehealth and client engagement tools makes it ideal for practices heavily relying on virtual consultations and program delivery, especially in the wellness sector. From my analysis, Healthie provides superior virtual engagement tools, though it may lack Collums’ specific aesthetic treatment features.

Choose Healthie if your core business involves extensive telehealth and virtual client engagement over traditional in-clinic aesthetic management.

4. Practice Mate

Is cost a significant factor for your practice?

Practice Mate is often positioned as a more budget-friendly alternative, making it attractive for practices with tighter financial constraints and basic administrative needs. Alternative-wise, Practice Mate serves practices with simpler requirements, potentially sacrificing advanced features for affordability compared to Collums.

If cost is your primary concern and specialized aesthetic features aren’t essential, Practice Mate could be a more economical choice.

Ultimately, the best Collums alternatives depend on your practice’s unique specialty and feature priorities rather than just generic capabilities.

Collums Setup

Worried about complex software implementation?

This Collums review indicates a surprisingly smooth deployment process, focusing on user support and intuitive setup, aiming to set realistic expectations for your transition.

1. Setup Complexity & Timeline

Getting Collums up and running is straightforward.

Collums setup aims for simplicity, reducing training time and user errors with an intuitive journey. What I found about deployment is that data migration is quick and problem-free, ensuring you transition smoothly from your existing systems without major headaches.

You’ll want to plan for their team to assist with data transfers, minimizing disruption to your clinic’s operations.

2. Technical Requirements & Integration

Collums offers robust cloud-based accessibility.

Being cloud-based means you can access Collums from any device with Wi-Fi – Windows, Mac, Linux, or Android, even tablets. Implementation-wise, your data is securely encrypted and backed up instantly, ensuring high reliability and minimal technical burden on your team.

Prepare for integrating with Square for payments and Xero for accounting, ensuring seamless financial operations.

3. Training & Change Management

User adoption is supported by practical guidance.

Collums provides tailored training to help your clinic set up the system to specific needs, minimizing the learning curve for your staff. From my analysis, their “Collums Community Training” offers valuable insights for maximizing software use and business growth, directly from experienced users.

Invest in these training sessions and empower staff champions to ensure a successful, smooth transition for your entire team.

4. Support & Success Factors

Dedicated support makes a significant difference.

Collums users consistently praise their responsive, UK-based support team, often comprising individuals who use the software themselves. From my implementation analysis, this direct user experience translates into effective problem-solving, ensuring you get practical advice when needed.

Prioritize engaging with their support and community resources; it’s a critical factor for long-term operational success and user satisfaction.

Overall, Collums setup emphasizes ease of use and strong support, ensuring a practical and efficient deployment for your practice.

Bottom Line

Is Collums the right choice for your practice?

This Collums review provides a clear final assessment, guiding you on whether this cloud-based solution is the ideal fit for your specific medical practice needs.

1. Who This Works Best For

Aesthetic, cosmetic, and dermatology practices, primarily.

Collums is ideal for small to medium-sized medical practices, especially those in the aesthetics and cosmetic fields, seeking an intuitive, all-in-one management system. From my user analysis, clinics valuing UK-based, practitioner-led support will find immense value in this specialized platform.

You’ll succeed if your practice prioritizes streamlined operations, enhanced patient engagement, and secure, cloud-based record-keeping.

2. Overall Strengths

Integrated functionality and ease of use truly shine.

The software excels with its integrated scheduling, patient portal, and seamless Square payments, alongside unique digital note-taking features like facemaps for aesthetic practitioners. From my comprehensive analysis, its intuitive design simplifies daily administrative tasks and significantly reduces operational friction.

These strengths mean your team can focus more on patient care and less on administrative burdens, improving overall clinic efficiency.

3. Key Limitations

Specialized needs and payment options are limited.

While strong in its niche, Collums might lack highly specialized features, such as advanced inventory management, required by some broader medical practices. Based on this review, its exclusive reliance on Square for payments could be a significant drawback for practices preferring alternative gateways.

I find these limitations manageable if your practice fits its target market, but they are important considerations if you have unique requirements.

4. Final Recommendation

Collums is highly recommended for its target audience.

You should choose Collums if you run a small to medium-sized aesthetic, cosmetic, or dermatology practice seeking an intuitive, all-in-one solution to optimize operations. From my analysis, this platform excels in streamlining clinic workflows and enhancing patient management for its specialized users.

My confidence is high for practices aligning with its strengths, offering a robust tool to manage your daily clinic effectively.

This Collums review demonstrates strong value for its target medical practices, offering a secure and intuitive platform to streamline your operations.