CybSafe Review: Cut Risky Cyber Behavior 60% With AI-Powered Management

One accidental click can put it all at risk.

If you’re looking at CybSafe, you probably need to fix ongoing problems with risky security behavior—something most off-the-shelf solutions can’t solve.

I’ll be honest with you: your security training isn’t changing risky habits, and it’s frustrating to watch people slip up the same way every week.

That’s where CybSafe comes in. Instead of just running compliance training, it blends real behavioral science, AI, and continuous data analysis to actually reduce human cyber risk. You get fine-grained visibility into risky actions and can trigger targeted interventions before incidents happen—giving you measurable change, not empty checkboxes.

In this review, I’ll show you how CybSafe gives you control over your organization’s human risk and lets you solve the people problem, not just the policy one.

In this CybSafe review, you’ll discover detailed analysis on features, pricing, integration with your current tools, and where CybSafe stacks up against competitors for 2025.

You’ll walk away with the features you need to make a confident decision about upgrading your cyber risk management.

Let’s get started.

CybSafe Overview

CybSafe is a security firm that’s all about managing the human element of cyber risk. They’ve been in the game since 2015, operating from their headquarters in London.

What I find interesting is how they serve a broad client base, from ambitious mid-market companies to large public sector organizations. Their true specialty, as you’ll see, is using behavioral science to measure risk, a different game than just basic awareness training.

Their recent $28 million funding round shows they are investing heavily in platform innovation and strategic growth. You can see this progress for yourself through this CybSafe review.

Unlike competitors such as KnowBe4 that often focus on sheer content volume, CybSafe’s entire approach is built around quantifying actual human security behaviors. To me, this feels much more targeted and less like a generic box-ticking compliance exercise.

They work with over 350 organizations across 15 different countries. You’ll find their solution used by businesses and government agencies that are truly ready to mature their security culture.

From my analysis, their strategy centers on using deep data analytics and integrations to drive measurable behavior change. This directly addresses your modern need for a proactive, evidence-based program that shows real security improvement over time.

Now let’s examine their capabilities.

CybSafe Features

Struggling to measure and reduce human cyber risk effectively?

CybSafe features an integrated solution suite that goes beyond basic training to drive measurable behavior change. Here are the five main CybSafe features that tackle human cyber risk head-on.

1. Adaptive Human Risk Management Platform

Tired of generic security awareness training that yields no results?

Traditional training often misses the mark, failing to address specific user behaviors. This leaves your organization vulnerable to human error.

CybSafe’s platform uses AI and behavioral science to detect, measure, and reduce individual human cyber risk. From my testing, the ability to analyze live data related to role and behavior really shines, identifying security data for earlier, more effective interventions. This core feature helps you pinpoint where your greatest human risks lie.

This means you get a truly personalized approach to cybersecurity that actually improves your team’s security posture.

2. Security Awareness Training (CybSafe GUIDE)

Is your team disengaged with outdated security training content?

Many employees find security awareness training boring and irrelevant, leading to low retention and little behavior change. This can leave your compliance at risk.

CybSafe GUIDE offers internationally accredited, general, role-specific, and risk-based training designed to educate and influence behaviors. What I love about this feature is its flexibility for users to access modules at their convenience, boosting engagement and improving compliance.

The result is your team gets engaging, relevant content that sticks, making them an active part of your defense.

3. Phishing Simulation (CybSafe PHISH)

Only know who clicks, not why they click?

Basic phishing simulations just tell you who failed, without providing insights into the underlying causes of risky behavior. This makes it hard to create targeted improvements.

CybSafe PHISH provides an extensive library of customizable phishing simulations to help you understand the root cause of risky behavior. Here’s what I found: it offers susceptibility, activity, and risk insights along with positive reinforcement, making it a powerful learning tool.

This means you can move beyond simple click rates to genuinely improve your team’s ability to spot and report threats.

4. Behavioral Data Integrations and Automation (CybSafe RESPOND)

Are your security systems failing to share crucial user behavior data?

Disconnected security tools mean you can’t get a holistic view of human risk, making timely intervention impossible. This slows down your security operations significantly.

CybSafe RESPOND leverages third-party data integrations (like Microsoft 365 or Splunk) to measure risk and automate interventions. This is where CybSafe shines: it feeds real-time security behavior and event data into individual behavior scores, automating nudges and assigning additional training seamlessly.

So you can automate intelligent workflows that respond to risky behavior instantly, saving your security team hours every week.

5. Assist Feature

Do employees struggle to find quick, accurate security advice on demand?

Employees often face security questions or dilemmas in real-time but lack an immediate, reliable source for answers. This can lead to guesswork and risky decisions.

The Assist feature acts as an intelligent, on-demand digital security companion, providing just-in-time advice and guidance. From my experience, it bridges the gap between formal training and policy, offering instant help exactly when and where it’s needed for critical decision-making.

This means your employees get instant, reliable cyber advice whenever they need it, reinforcing good security habits effortlessly.

You’ll appreciate how these CybSafe features work together to create a comprehensive human risk management platform, consistently reducing risky behaviors.

CybSafe Pricing

CybSafe pricing: Is it transparent enough?

CybSafe pricing is clearly structured across three main tiers, offering transparent monthly rates per user so you can easily plan your cybersecurity budget.

Plan	Price & Features
Standard	$1.00/user/month (or £0.67) • Accredited security awareness training • Personalized behavior goals & action plans • Basic phishing simulation library • Unlimited eligible users, 2 admins
Professional	$1.80/user/month (or £1.25) • All Standard features • Organizational security & user behavior insights • Security culture assessments • Unlimited goal setting, advanced reports (extra)
Enterprise	$3.00/user/month (or £2.09) • All Professional features • In-depth data analytics & reporting • APIs for data integrations • Premium support, custom SSO, module builder

1. Value Assessment

Smart budget-friendly approach.

From my cost analysis, CybSafe’s tiered pricing makes it easy for businesses to start with essential features and scale up as needs grow. What impressed me is how the Standard plan covers foundational training without an overwhelming initial investment, offering robust features for the price point.

This means your budget gets a clear return on investment with measurable improvements in human cyber risk without overspending.

2. Trial/Demo Options

Try before you buy.

CybSafe offers a free trial, which is an excellent way to evaluate its human risk management platform before committing. What I found valuable is that you can test the personalized security training and basic phishing simulations, letting you see how it fits your team’s workflow.

This lets you validate the value and user experience, helping you make an informed decision about their pricing without upfront financial risk.

3. Plan Comparison

Choosing the right plan.

The Standard plan is a solid starting point for core security awareness. However, the Professional tier truly shines by adding deeper behavioral insights and culture assessments. What stands out is how the Enterprise tier caters to complex organizations needing advanced integrations and tailored support for their specific environment.

This tiered approach helps you match CybSafe pricing to actual usage requirements, ensuring you only pay for the features your business truly needs.

My Take: CybSafe’s pricing strategy offers transparent, scalable options, making it suitable for businesses from SMBs to enterprises looking for predictable costs in human cyber risk management.

The overall CybSafe pricing reflects excellent value for proactive human risk management.

CybSafe Reviews

What do users really think?

In this section, I’ve analyzed various CybSafe reviews to give you a balanced perspective on what actual customers experience with the platform.

1. Overall User Satisfaction

Users seem highly satisfied.

From my review analysis, CybSafe consistently receives strong ratings, averaging 4.8 out of 5.0 on platforms like FeaturedCustomers. What impressed me about the user feedback is how CybSafe often rates higher than competitors like Proofpoint and KnowBe4 for service and support.

This indicates you can expect a generally positive experience and strong vendor support.

2. Common Praise Points

Behavior change is a big win.

Users consistently praise CybSafe’s unique focus on changing security behaviors rather than just compliance. From customer feedback, the data-driven insights into human cyber risk are highly valued, helping organizations quantify their impact and improve cyber resilience culture.

This means you’ll gain measurable improvements and a deeper understanding of your human risk.

3. Frequent Complaints

Some customization limitations appear.

While overwhelmingly positive, I found some recurring themes in CybSafe reviews regarding customization. What stands out is how users sometimes mention limitations in tailoring pop-ups and phishing templates, and occasionally report an unintuitive admin UI.

These issues generally appear to be minor nuisances rather than significant deal-breakers for most users.

Overall, CybSafe reviews paint a picture of high user satisfaction with minor areas for improvement.

Best CybSafe Alternatives

Navigating the crowded security awareness market?

The best CybSafe alternatives offer distinct strengths, catering to different business sizes, budget realities, and specific human risk management priorities.

1. KnowBe4 Security Awareness Training

Need a massive library of ready-made content?

KnowBe4 excels if your primary need is a vast array of off-the-shelf training modules and frequent, highly realistic phishing simulations. From my competitive analysis, KnowBe4 provides a broader content library and simulation variety than CybSafe, though it often comes at a higher price point.

Choose KnowBe4 when extensive, traditional training content and robust phishing are your top priority.

2. Proofpoint Security Awareness Training

Already using Proofpoint’s email security solutions?

Proofpoint is a strong alternative if your organization heavily relies on Proofpoint’s email security, seeking a deeply integrated awareness platform leveraging existing threat intelligence. What I found comparing options is that Proofpoint offers superior integration with its existing security stack, providing a unified threat-based approach not replicated elsewhere.

Consider this alternative when deep integration with Proofpoint email security and threat intel is essential.

3. Hoxhunt

Prioritizing highly gamified and personalized user engagement?

Hoxhunt shines if you value a highly gamified, adaptive, and personalized training experience, aiming for exceptional user engagement and realistic phishing simulations. Alternative-wise, Hoxhunt delivers unparalleled user engagement through gamified, AI-driven micro-training, though its pricing often targets larger enterprises.

For your specific needs, choose Hoxhunt if gamification and individualized, engaging training are paramount.

4. SoSafe

Seeking automated, minimal-effort implementation?

SoSafe could be your choice if you prioritize a highly automated, zero-effort implementation for an enterprise-level cybersecurity awareness program. What I found comparing options is that SoSafe focuses on automated deployment to establish secure habits with minimal overhead, a key differentiator if simplicity is your goal.

Choose SoSafe when you need a highly automated platform with streamlined implementation to foster secure habits.

The best CybSafe alternatives depend on your specific organizational priorities and integration requirements for human risk management.

CybSafe Setup

How complex is CybSafe implementation, really?

This CybSafe review will dive into the practicalities of deploying the platform, outlining what you can expect during setup and how to ensure a successful rollout for your business.

1. Setup Complexity & Timeline

Expect some configuration, but it’s generally manageable.

CybSafe setup involves integrating with your existing user directories via SSO (Microsoft, Google Workspace, Okta) or SAML, and setting up SCIM-based provisioning. What I found about deployment is that the admin UI can be unintuitive for some users, potentially extending the initial configuration phase.

You’ll need to allocate time for integration testing and user group management to avoid early friction.

2. Technical Requirements & Integration

Your IT infrastructure will need to support key integrations.

CybSafe is a cloud-based SaaS, so technical requirements focus on supporting integrations with data sources like Microsoft 365, Splunk, and Proofpoint to feed real-time data. From my implementation analysis, existing IT infrastructure must handle robust integration for effective data analysis and automated interventions.

Prepare your IT team to manage API connections and data flows, ensuring seamless communication with your current security tools.

3. Training & Change Management

User adoption is key, and CybSafe helps here.

While end-users benefit from engaging content and the “Assist” feature, administrators and security teams will need initial training to leverage advanced features and data analytics fully. What I found about deployment is that proactive admin training maximizes platform value, ensuring you utilize all its human risk management capabilities.

Plan for dedicated training sessions for your security and IT teams to master the platform’s full potential.

4. Support & Success Factors

Strong support is a significant advantage for CybSafe.

Reviewers consistently praise CybSafe’s customer support for being responsive and helpful, working with clients on custom reporting and language needs during implementation. From my analysis, high-quality support is a critical success factor, especially when navigating initial setup complexities or custom requirements.

Leverage their premium support, especially at the Enterprise tier, for expert guidance and best practices from designated security experts.

Overall, CybSafe setup is manageable with good planning, and its strong support makes implementation smoother for businesses of all sizes.

Bottom Line

Should you invest in CybSafe for your team?

My CybSafe review shows a platform that’s ideal for organizations prioritizing data-driven human risk management over generic compliance training, but you must value behavioral insights.

1. Who This Works Best For

Organizations aiming for measurable human cyber risk reduction.

CybSafe works best for security professionals and CISOs in SMBs to enterprises that need to quantify human risk, improve security culture, and move beyond ineffective training methods. From my user analysis, businesses focused on behavioral science for security will find its approach invaluable for driving real change.

You’ll succeed if your goal is to actively reduce high-risk employee behaviors and demonstrate the measurable impact of your security awareness programs.

2. Overall Strengths

Unmatched data-driven insights into human cyber risk.

The software truly shines by offering deep, behavioral science-led insights into employee security actions, allowing for automated interventions and measurable risk reduction. From my comprehensive analysis, its ability to quantify human risk is a significant differentiator from traditional, compliance-focused platforms.

These strengths mean you can move beyond guesswork and foster a genuinely proactive, engaged security culture within your organization.

3. Key Limitations

Customization options need further development.

While powerful, some users have noted limitations in the customization of phishing templates and the admin user interface can feel unintuitive. Based on this review, managing users and groups could be more streamlined for organizations with complex structures or frequent changes.

I find these limitations are mostly around user experience and content flexibility rather than core functionality, making them generally manageable trade-offs.

4. Final Recommendation

CybSafe earns a strong recommendation for the right fit.

You should choose this software if your priority is a scientific, data-driven approach to human cyber risk that provides deep insights into why behaviors occur. From my analysis, this platform is a compelling choice for measurable impact on your security culture and overall cyber resilience.

My confidence level is high for organizations seeking to genuinely influence security behaviors and move beyond compliance checkboxes.

This CybSafe review confirms it’s a leading solution for human cyber risk, especially if your business prioritizes behavioral change and measurable impact.