15Five
15Five is a holistic performance management platform that combines check-ins, 360-degree feedback, and engagement surveys to help you drive employee growth and improve organizational retention through data-driven insights.
Alvaria Workforce
Alvaria Workforce is a comprehensive contact center management solution providing advanced scheduling, performance tracking, and forecasting tools to help you optimize staffing levels and improve agent engagement across your organization.
Quick Comparison
| Feature | 15Five | Alvaria Workforce |
|---|---|---|
| Website | 15five.com | alvaria.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $4/month | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2021 |
| Headquarters | San Francisco, USA | Westford, USA |
Overview
15Five
15Five helps you transform employee performance by moving beyond annual reviews into continuous growth conversations. You can align your entire organization using structured check-ins, goal tracking via OKRs, and evidence-based manager coaching tools. The platform focuses on the 'manager-employee' relationship as the primary driver of productivity, giving you the frameworks needed to build high-performing teams while reducing turnover.
You can easily measure employee sentiment through science-backed engagement surveys and turn that data into actionable plans. Whether you are looking to automate your review cycles or develop your frontline managers into better coaches, the software provides a centralized hub for all talent management activities. It scales effectively for growing mid-market companies that want to build a culture of feedback and accountability.
Alvaria Workforce
Alvaria Workforce helps you balance staffing needs with operational costs in your contact center. You can create complex staff schedules that account for employee preferences, skill sets, and peak call volumes. By using automated forecasting, you ensure the right number of people are always available to handle customer inquiries without overstaffing.
The platform also focuses on keeping your team motivated through gamification and performance transparency. You can track key metrics in real-time and provide agents with mobile access to view their schedules or request time off. It solves the headache of manual spreadsheet planning and helps you maintain consistent service levels across multiple communication channels.
Overview
15Five Features
- Weekly Check-ins Spend fifteen minutes sharing updates and five minutes reviewing them to stay aligned with your team every week.
- Best-Self Review Run 360-degree performance reviews that focus on strengths and growth rather than just backward-looking critiques.
- OKR Tracking Clarify your top priorities and track progress toward ambitious goals across your entire organization in real-time.
- Engagement Surveys Measure employee sentiment with science-backed assessments to identify exactly where your culture needs the most support.
- Manager Coaching Access on-demand training and actionable insights that help your managers lead more effective one-on-one meetings.
- High-Five Recognition Boost morale by letting teammates send virtual high-fives to celebrate wins and recognize great work publicly.
Alvaria Workforce Features
- Omnichannel Forecasting. Predict your staffing needs across voice, chat, and email using historical data to ensure you meet service level targets.
- Automated Scheduling. Generate optimized schedules automatically while considering agent skills, labor laws, and individual employee availability preferences.
- Intraday Management. Monitor real-time performance against your plan and make quick adjustments to staffing when unexpected volume spikes occur.
- Agent Self-Service. Empower your team to view schedules, trade shifts, and request time off through a convenient mobile-friendly portal.
- Performance Gamification. Boost agent morale and productivity by turning daily tasks into friendly competitions with badges and leaderboards.
- Strategic Planning. Model 'what-if' scenarios to understand how future growth or budget changes will impact your long-term staffing requirements.
Pricing Comparison
15Five Pricing
- Engagement surveys
- Engagement training
- Heatmaps and filtering
- Action planning tools
- Historical trend analysis
- Everything in Engage, plus:
- Weekly Check-ins
- Best-Self Reviews
- 360-degree feedback
- One-on-one meeting agendas
- High-five recognition
Alvaria Workforce Pricing
Pros & Cons
15Five
Pros
- Simplifies the performance review process significantly
- Encourages consistent communication between managers and employees
- User interface is clean and very easy to navigate
- High-five feature builds a positive culture of recognition
Cons
- OKR functionality can feel complex for new users
- Mobile app features are limited compared to desktop
- Notification frequency requires careful manual adjustment
Alvaria Workforce
Pros
- Highly accurate forecasting for complex omnichannel environments
- Robust scheduling engine handles large-scale enterprise needs
- Strong mobile access for agent schedule flexibility
- Deep integration with major contact center platforms
- Effective gamification tools improve agent retention rates
Cons
- Significant learning curve for new administrators
- User interface feels dated compared to newer startups
- Initial implementation process can be time-consuming
- Premium pricing makes it less accessible for small teams