Amplitude
Amplitude is a digital analytics platform that helps you track user behavior, optimize product experiences, and drive growth through real-time data insights and automated customer journey mapping.
FullStory
FullStory is a behavioral data platform that helps you find and fix friction points in your digital experience by capturing every user interaction on your website or mobile app.
Quick Comparison
| Feature | Amplitude | FullStory |
|---|---|---|
| Website | amplitude.com | fullstory.com |
| Pricing Model | Freemium | Freemium |
| Starting Price | Free | Free |
| FREE Trial | ✓ 0 days free trial | ✓ 14 days free trial |
| Free Plan | ✓ Has free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2014 |
| Headquarters | San Francisco, USA | Atlanta, USA |
Overview
Amplitude
Amplitude helps you understand exactly how users interact with your digital products so you can build better experiences. Instead of just seeing page views, you can track specific actions, identify where users drop off in your sign-up funnel, and discover which features drive long-term retention. It turns complex behavioral data into clear visual reports that your entire team can use to make smarter product decisions.
You can use the platform to segment your audience based on their actual behavior and predict which users are most likely to churn or convert. Whether you are managing a mobile app or a complex SaaS platform, it provides the tools to measure the impact of every new feature you release. The platform scales with your growth, offering a robust free tier for startups and advanced experimentation tools for larger enterprise organizations.
FullStory
FullStory helps you understand exactly how users interact with your digital products so you can eliminate friction and boost conversions. Instead of guessing why users drop off, you can watch high-fidelity session replays and analyze heatmaps to see their real-world experience. It automatically captures every click, swipe, and scroll without requiring manual event tagging, giving you a complete picture of the customer journey from start to finish.
You can use the platform to identify technical bugs, surface UX flaws, and quantify the financial impact of specific site issues. It serves product managers, engineers, and digital marketers at mid-market and enterprise companies who need to make data-driven decisions. By connecting qualitative insights with quantitative data, you can prioritize your roadmap based on what actually matters to your customers.
Overview
Amplitude Features
- Behavioral Cohorts Group your users based on specific actions they take so you can understand what drives long-term loyalty.
- Funnel Analysis Identify exactly where users drop off in your conversion paths and find opportunities to improve your user experience.
- Retention Tracking Measure how often users return to your product and discover which specific features keep them coming back.
- Root Cause Analysis Dig deep into your data to uncover the hidden reasons behind changes in your key performance metrics.
- Impact Analysis See how new feature launches directly affect user behavior and contribute to your overall business goals.
- Data Governance Keep your data clean and organized with built-in tools that help you manage tracking plans and schemas.
FullStory Features
- Session Replay. Watch high-fidelity reconstructions of real user sessions to see exactly where people get stuck or frustrated on your site.
- Heatmaps and Clickmaps. Visualize aggregate user behavior to identify which elements grab attention and which parts of your page are being ignored.
- Frustration Signals. Automatically detect 'rage clicks' and 'dead clicks' so you can quickly find and fix the most painful parts of your UI.
- Funnel Analysis. Build conversion funnels in seconds to see where users drop off and instantly watch replays of those specific moments.
- Privacy by Design. Protect your users' sensitive data with robust, private-by-default masking tools that ensure personal information never leaves their browser.
- Mobile App Monitoring. Capture native mobile interactions on iOS and Android to ensure your app experience is as smooth as your desktop site.
Pricing Comparison
Amplitude Pricing
- Up to 50,000 monthly tracked users
- Core analytics charts
- Unlimited data seats
- Data planning tools
- Community support
- Everything in Starter, plus:
- Advanced behavioral sequencing
- Custom dashboards and alerts
- A/B testing integration
- Scholarship credits for startups
- Standard customer support
FullStory Pricing
- 1,000 sessions per month
- 1 month of data retention
- Session Replay
- Heatmaps
- Basic frustration signals
- Everything in Free, plus:
- Custom session volume
- Extended data retention
- Advanced funnel analytics
- Segment filtering
- Full suite of integrations
Pros & Cons
Amplitude
Pros
- Extremely deep behavioral tracking capabilities
- Generous free tier for early-stage startups
- Real-time data processing for instant insights
- Excellent visualization of complex user journeys
Cons
- Significant learning curve for non-technical users
- Implementation requires careful planning and setup
- Pricing scales quickly with high data volumes
FullStory
Pros
- Incredible detail in session replays compared to competitors
- Automatic data capture requires no manual event tagging
- Powerful search filters make finding specific sessions easy
- Excellent privacy controls for masking sensitive user data
Cons
- Pricing can be high for high-traffic websites
- Steep learning curve for advanced analytical features
- Data retention limits can be restrictive on lower plans