AnyDesk
AnyDesk provides high-performance remote desktop software that allows you to access and control computers or servers from anywhere in the world with near-instant response times and secure encrypted connections.
Cobrowse.io
Cobrowse.io provides a highly secure, cross-platform co-browsing solution that allows your support and sales teams to see and interact with your users' screens in real-time to resolve issues faster.
Quick Comparison
| Feature | AnyDesk | Cobrowse.io |
|---|---|---|
| Website | anydesk.com | cobrowse.io |
| Pricing Model | Freemium | Subscription |
| Starting Price | $14.9/month | $18/month |
| FREE Trial | ✓ 14 days free trial | ✓ 0 days free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2014 | 2018 |
| Headquarters | Stuttgart, Germany | London, UK |
Overview
AnyDesk
AnyDesk is a fast remote desktop solution that lets you access your devices and files from any location. Whether you are providing technical support to a client across the globe or accessing your office workstation from home, the platform delivers a smooth, lag-free experience. It uses a unique codec to ensure high frame rates and low latency, even on internet connections with low bandwidth.
You can manage your entire fleet of devices through a centralized console, making it a go-to choice for IT professionals and remote teams. The software is lightweight and runs across all major operating systems, allowing you to bridge the gap between different platforms effortlessly. It solves the problem of physical distance by giving you full control over remote hardware as if you were sitting right in front of it.
Cobrowse.io
Cobrowse.io is a modern co-browsing solution that lets you see and interact with your customers' screens across web, iOS, and Android apps. Unlike traditional screen sharing, it allows you to click, scroll, and type alongside your users, making it much easier to guide them through complex workflows or troubleshoot technical issues. You can mask sensitive data fields to ensure privacy while maintaining a high-touch support experience.
The platform is built for security-conscious industries like banking and healthcare, offering both cloud and self-hosted deployment options. You can integrate it directly into your existing website or mobile app using their SDKs, ensuring a branded experience that doesn't require your customers to download any third-party software or plugins. It helps you reduce handle times and improve customer satisfaction scores by eliminating the guesswork from support calls.
Overview
AnyDesk Features
- High-Speed Streaming Experience fluid screen sharing with 60 fps, ensuring you can work on graphic-heavy tasks without annoying lag or stuttering.
- Unattended Access Set up secure passwords to access your office computer or remote servers anytime without needing someone to accept the connection.
- File Transfer Move documents and data between local and remote devices quickly using a dedicated file manager or simple copy-paste commands.
- Remote Printing Print documents from a remote computer directly to your local printer, saving you the step of transferring files first.
- Mobile-to-PC Control Control your desktop computer from your smartphone or tablet using native apps designed for touch-screen navigation and precision.
- Session Recording Record your remote support sessions to create training materials or maintain a detailed audit trail for security compliance.
Cobrowse.io Features
- Full Remote Control. Take control of your user's screen to click buttons, scroll through pages, and fill out forms on their behalf.
- Screen Annotations. Draw and highlight specific elements on your customer's screen to provide clear, visual guidance during a live session.
- Sensitive Data Masking. Protect user privacy by automatically redacting sensitive information like passwords and credit card numbers from your view.
- Cross-Platform Support. Support your users wherever they are, whether they are using a web browser, an iPhone, or an Android device.
- Session Recording. Record your co-browsing sessions for quality assurance, training purposes, or to maintain a detailed audit trail.
- Custom Branding. Customize the look and feel of the interface to match your brand, ensuring a consistent experience for your customers.
Pricing Comparison
AnyDesk Pricing
- 1 licensed user
- 1 outgoing connection
- Up to 100 managed devices
- Unlimited devices to connect to
- Standard feature set
- Mobile device support
- Everything in Solo, plus:
- Up to 20 licensed users in a team
- 1 outgoing connection (add-ons available)
- Up to 500 managed devices
- Custom client generator
- User management console
Cobrowse.io Pricing
- Web, iOS, and Android support
- Unlimited sessions
- Remote control and drawing
- Data masking and redaction
- Standard integrations
- Email support
- Everything in Cloud, plus:
- Self-hosted deployment options
- Single Sign-On (SSO)
- Custom legal agreements
- Dedicated account manager
- Priority 24/7 support
Pros & Cons
AnyDesk
Pros
- Extremely low latency even on slower connections
- Lightweight file size makes installation fast and easy
- Works across Windows, macOS, Linux, iOS, and Android
- Simple interface is easy for non-technical users
Cons
- Free version has strict limits on commercial use
- Mobile interface can be tricky for complex tasks
- Occasional connection drops reported during long sessions
Cobrowse.io
Pros
- Extremely low latency for real-time interactions
- No software downloads required for your customers
- Robust security features and data masking capabilities
- Easy integration with existing CRM and helpdesk tools
Cons
- Initial technical setup requires developer resources
- Pricing can scale quickly for large support teams
- Mobile SDK implementation can be complex for beginners