Cobrowse.io Reviews, Pricing, Features & Alternatives in 2026
Cobrowse.io provides a highly secure, cross-platform co-browsing solution that allows your support and sales teams to see and interact with your users' screens in real-time to resolve issues faster.
Cobrowse.io is a modern co-browsing solution that lets you see and interact with your customers' screens across web, iOS, and Android apps. Unlike traditional screen sharing, it allows you to click, scroll, and type alongside your users, making it much easier to guide them through complex workflows or troubleshoot technical issues. You can mask sensitive data fields to ensure privacy while maintaining a high-touch support experience.
The platform is built for security-conscious industries like banking and healthcare, offering both cloud and self-hosted deployment options. You can integrate it directly into your existing website or mobile app using their SDKs, ensuring a branded experience that doesn't require your customers to download any third-party software or plugins. It helps you reduce handle times and improve customer satisfaction scores by eliminating the guesswork from support calls.
Screenshots & Interface
Key Features
Stop asking your customers to describe what they see. Cobrowse.io gives you the tools to jump right into their session and provide hands-on assistance. Here is how you can transform your support and sales interactions:
Full Remote Control
Take control of your user's screen to click buttons, scroll through pages, and fill out forms on their behalf.
Screen Annotations
Draw and highlight specific elements on your customer's screen to provide clear, visual guidance during a live session.
Sensitive Data Masking
Protect user privacy by automatically redacting sensitive information like passwords and credit card numbers from your view.
Cross-Platform Support
Support your users wherever they are, whether they are using a web browser, an iPhone, or an Android device.
Session Recording
Record your co-browsing sessions for quality assurance, training purposes, or to maintain a detailed audit trail.
Custom Branding
Customize the look and feel of the interface to match your brand, ensuring a consistent experience for your customers.
Integrations
Salesforce
Zendesk
Intercom
Freshdesk
Microsoft Teams
Slack
Talkdesk
Genesys
Front
LiveChat
Pricing Plans
You can start exploring Cobrowse.io with a free trial to see how it fits your workflow. They offer a simple per-agent pricing model that scales with your team. Paid plans start at $18 per agent per month, providing full access to all core co-browsing features.
Mobile SDK implementation can be complex for beginners
Who Should Use Cobrowse.io?
Perfect for mid-market and enterprise support teams in regulated industries who need to provide secure, hands-on technical assistance to their customers.
Best for Company Sizes
mid-market
enterprise
Popular Industries
finance
healthcare
software
Our Verdict
Cobrowse.io is a top-tier choice if you need a secure and deeply integrated co-browsing solution. It stands out because it doesn't rely on clunky screen-sharing tech, allowing you to provide a smooth, branded experience directly inside your own apps.
While the initial setup requires some developer time to implement the SDKs, the payoff in reduced support time and improved security is significant. Highly recommended for companies in banking, healthcare, or SaaS who prioritize user privacy and need to solve complex customer issues quickly.
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