Applied Epic
Applied Epic is a comprehensive browser-based agency management system that provides independent insurance agencies with a single platform to manage every role, location, and line of business efficiently.
Pipedrive
Pipedrive is a web-based sales CRM and pipeline management solution designed to help small to medium-sized businesses plan sales activities, monitor deal progress, and close more deals through visual workflows.
Quick Comparison
| Feature | Applied Epic | Pipedrive |
|---|---|---|
| Website | appliedsystems.com | pipedrive.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $14/month |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1983 | 2010 |
| Headquarters | University Park, USA | Tallinn, Estonia |
Overview
Applied Epic
Applied Epic is a versatile management platform designed to help your insurance agency handle all its operations from a single, integrated interface. You can manage multiple lines of business, including P&C and benefits, while keeping your data organized across different office locations. The software automates your back-office tasks and standardizes workflows, so your team spends less time on manual data entry and more time focusing on client relationships.
You can access the platform through a web browser, giving your team the flexibility to work from anywhere while maintaining a consistent view of customer information. It integrates your sales pipeline, policy management, and financial accounting into one system, eliminating the need for disconnected tools. Whether you are a small local agency or a large enterprise with global operations, the platform scales to meet your specific growth needs.
Pipedrive
Pipedrive is a sales-focused CRM designed to help you take control of your complex sales processes. Instead of getting lost in spreadsheets, you can visualize your entire sales pipeline from start to finish. You can track every touchpoint with your prospects, automate repetitive administrative tasks, and get clear insights into which deals need your immediate attention.
The platform is built around activity-based selling, meaning you focus on the actions that drive deals forward. Whether you are managing a small team or scaling a growing sales department, you can customize your pipelines, stages, and fields to match your unique sales cycle. It helps you stay organized with synced calendars, integrated email tracking, and real-time reporting dashboards.
Overview
Applied Epic Features
- Omnichannel Service Connect with your clients through their preferred channels including text, email, and a dedicated self-service portal.
- Integrated Benefits Manage your employee benefits and P&C business in one place to gain a full view of your customers.
- Automated Workflows Standardize your agency processes with pre-built workflows that ensure your team never misses a critical renewal or task.
- Sales Pipeline Management Track your opportunities from lead to close with integrated CRM tools designed specifically for insurance professionals.
- Document Management Store and organize all your policy documents and client communications directly within the relevant client record.
- Advanced Reporting Analyze your agency's performance with customizable reports that help you identify growth opportunities and track employee productivity.
Pipedrive Features
- Visual Sales Pipelines. Manage your deals by dragging and dropping them between stages in a clear, visual interface that mirrors your sales process.
- Email Tracking. Sync your Gmail or Outlook to track when prospects open your emails and click links so you can follow up instantly.
- Activity Reminders. Schedule calls, meetings, and tasks attached to specific deals so you never miss a critical follow-up with a prospect.
- Leadbooster Add-on. Capture more high-quality leads directly from your website using customizable chatbots, live chat, and web forms.
- Smart Docs. Create, send, and track sales documents and proposals directly from your CRM and get notified when they are opened.
- Sales Reporting. Monitor your performance with customizable dashboards that show your win rates, deal velocity, and individual team member progress.
Pricing Comparison
Applied Epic Pricing
Pipedrive Pricing
- Lead, deal, and contact management
- Customizable pipelines and fields
- Calendar and contact sync
- Simple data import and 400+ apps
- 24/7 support and mobile app access
- Everything in Essential, plus:
- Full email sync with templates
- Automated personal email sequences
- Workflow builder with triggers
- Smart Contact Data enrichment
Pros & Cons
Applied Epic
Pros
- Highly customizable to fit unique agency workflows
- Comprehensive reporting provides deep business insights
- Excellent document storage and retrieval capabilities
- Strong integration with other Applied Systems products
Cons
- Significant learning curve for new staff members
- Initial setup and configuration can be time-consuming
- Higher price point compared to basic management tools
Pipedrive
Pros
- Highly intuitive interface requires almost no training
- Visual pipeline makes deal tracking very simple
- Excellent mobile app for managing sales on-the-go
- Easy to set up custom fields and stages
Cons
- No forever-free plan available for small users
- Advanced features like phone support require higher tiers
- Lead generation tools often require paid add-ons