Arrivy Reviews, Pricing, Features & Alternatives in 2026
Arrivy is a field service management platform that connects your back office, field technicians, and customers through real-time tracking, automated communication, and digital scheduling tools to streamline last-mile operations.
Arrivy is a versatile field service management platform designed to bridge the communication gap between your business and your customers. You can manage your entire mobile workforce from a single dashboard, transforming complex logistics into a simple, transparent experience for everyone involved. It eliminates the 'waiting window' frustration by providing your customers with live maps and precise arrival times.
You can automate your dispatching, track team progress in real-time, and collect digital signatures or photos directly from the field. Whether you run a moving company, a repair service, or a delivery fleet, the software helps you reduce missed appointments and manual status updates. It scales with your growth, offering tools to digitize your paperwork and professionalize your brand's customer-facing touchpoints.
Screenshots & Interface
Key Features
Stop juggling phone calls and spreadsheets. Arrivy provides you with a unified toolkit to automate your field operations and keep your customers informed every step of the way.
Live Customer Tracking
Give your customers peace of mind with real-time maps showing exactly when your technician will arrive at their door.
Smart Dispatching
Assign jobs to your team members visually using a drag-and-drop calendar that keeps your daily schedule organized.
Automated Notifications
Send automated SMS and email alerts to keep everyone updated on job status without manual typing.
Digital Forms
Replace paper checklists with custom digital forms that your field crew can complete on their mobile devices.
Multi-Stop Routing
Optimize your daily travel paths to save fuel and ensure your team reaches more customers in less time.
Proof of Delivery
Capture digital signatures, photos, and notes instantly to confirm completed work and maintain accurate records.
Integrations
QuickBooks
Salesforce
Zapier
HubSpot
Slack
Stripe
Google Calendar
Microsoft Outlook
Pricing Plans
Arrivy offers flexible pricing based on your team's specific needs and the volume of your operations. You can start with a 14-day free trial to explore the core features before committing to a paid plan. While they offer structured tiers, you will typically need to engage with their team to finalize a plan that fits your exact user count.
Pros & Cons
Based on user feedback from platforms like G2 and Capterra, here is what you can expect when implementing Arrivy into your daily operations:
Pros
Significantly reduces customer 'where is my pro' phone calls
Easy for field technicians to learn and use daily
Highly customizable automated messaging for customer updates
Excellent real-time visibility for dispatchers and office staff
Cons
Initial setup of complex workflows requires some time
Mobile app performance can vary on older devices
Reporting tools could offer more deep-dive customization
Who Should Use Arrivy?
Perfect for small to mid-sized service businesses (10-100 employees) in moving, restoration, or delivery who prioritize high-end customer communication.
Best for Company Sizes
small-business
midmarket
Popular Industries
construction
Our Verdict
Arrivy is a top-tier choice if your primary goal is to improve the customer experience during the last mile of service. The platform excels at transparency, providing your clients with the kind of real-time tracking they expect from modern delivery giants.
While the pricing isn't as transparent as some entry-level tools, the professional polish it adds to your brand is significant. Highly recommended for service-based businesses that want to eliminate manual dispatching and reduce missed appointments through better communication.
Ready to Try Arrivy?
Start your 14-day free trial today—no credit card required. See why over 0 teams trust Arrivy