AudioCodes Mediant
AudioCodes Mediant provides a comprehensive family of session border controllers and media gateways designed to connect your enterprise voice networks to IP-based communication services and cloud platforms.
Ringover
Ringover is a cloud-based communication platform providing business phone systems, video conferencing, and instant messaging to help your sales and customer support teams collaborate and close deals faster.
Quick Comparison
| Feature | AudioCodes Mediant | Ringover |
|---|---|---|
| Website | audiocodes.com | ringover.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $21/month |
| FREE Trial | ✓ 30 days free trial | ✓ 7 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1993 | 2005 |
| Headquarters | Lod, Israel | Paris, France |
Overview
AudioCodes Mediant
AudioCodes Mediant provides a versatile range of Session Border Controllers (SBC) and media gateways that bridge the gap between your legacy voice equipment and modern IP communications. You can use these solutions to securely connect your office phone systems to SIP trunking services or cloud platforms like Microsoft Teams and Zoom Phone. Whether you need a hardware appliance for a branch office or a virtualized software version for your data center, the Mediant family scales to meet your specific capacity requirements.
You can protect your voice network from cyber threats and service disruptions while ensuring high-quality audio for every call. The platform simplifies complex migrations by handling media transcoding and signaling translation automatically. By deploying Mediant, you gain a reliable perimeter for your voice infrastructure that reduces communication costs and improves the overall reliability of your global business telephony.
Ringover
Ringover is a comprehensive cloud communication platform that transforms how your team handles calls, chats, and video meetings. You can set up a professional phone system in minutes, allowing your sales and support agents to work from anywhere using a computer or mobile device. It eliminates the need for complex hardware while providing high-quality voice services across more than 110 countries.
The platform focuses on boosting your team's productivity through advanced features like real-time call monitoring, automated power dialing, and seamless CRM integrations. You can track performance with detailed analytics and coach your agents during live calls to improve customer satisfaction. Whether you are a small startup or a growing enterprise, it provides the tools you need to manage high-volume communications efficiently without technical headaches.
Overview
AudioCodes Mediant Features
- Multi-Cloud Connectivity Connect your existing voice infrastructure to Microsoft Teams, Zoom, and Google Meet with certified, easy-to-deploy integration templates.
- Advanced Voice Security Protect your network from DoS attacks, toll fraud, and eavesdropping with robust encryption and built-in signaling firewalls.
- Media Transcoding Ensure seamless communication between different devices by automatically converting audio codecs and signaling protocols in real-time.
- High Availability Maintain constant uptime for your business calls with active-standby configurations that trigger instant failover during hardware or link failures.
- Centralized Management Monitor and configure your entire fleet of SBCs from a single interface to reduce manual maintenance and troubleshooting time.
- Flexible Deployment Choose the format that fits your IT strategy, including physical hardware appliances, virtual machines, or native cloud instances.
Ringover Features
- Unlimited Global Calling. Make and receive unlimited calls to over 110 destinations so you can expand your business reach without worrying about per-minute costs.
- CRM Integrations. Connect your phone system with tools like Salesforce, HubSpot, and Zendesk to automatically log calls and view caller details instantly.
- Interactive Voice Response. Create custom professional greetings and smart routing menus to ensure your customers always reach the right department on the first try.
- Real-time Call Monitoring. Listen in on live calls or whisper advice to your agents to provide instant coaching and maintain high service standards.
- Power Dialer. Automate your outbound dialing process to reach more prospects in less time and significantly increase your team's daily talk time.
- Video Conferencing. Launch HD video meetings and share your screen with colleagues or clients directly from your browser with no downloads required.
Pricing Comparison
AudioCodes Mediant Pricing
Ringover Pricing
- Unlimited calls to 110 countries
- Instant activation of numbers
- Professional greetings and IVR
- Mobile and desktop apps
- Call forwarding and transfers
- Basic call statistics
- Everything in Smart, plus:
- CRM and Helpdesk integrations
- Call recording and storage
- Real-time call monitoring
- Power dialer functionality
- Advanced analytics dashboard
Pros & Cons
AudioCodes Mediant
Pros
- Exceptional reliability for mission-critical enterprise voice services
- Deep integration and certification with Microsoft Teams Phone
- Wide range of hardware and software scaling options
- Excellent audio quality even over congested network links
Cons
- Complex initial configuration requires specialized technical knowledge
- Web interface can feel dated compared to modern SaaS
- Documentation is highly technical and sometimes difficult to navigate
Ringover
Pros
- Extremely fast setup process takes only minutes
- Clean and intuitive user interface for agents
- Excellent call quality even on mobile data
- Seamless integration with popular CRM platforms
- Responsive customer support team helps resolve issues
Cons
- Mobile app occasionally experiences notification delays
- Advanced reporting can be complex for beginners
- Transcription accuracy varies for non-English languages