BigChange
BigChange is an all-in-one job management software that combines CRM, scheduling, mobile tracking, and invoicing into a single platform to help field service businesses streamline their entire operation.
Samsara
Samsara is a comprehensive physical operations platform that integrates real-time data from sensors and cameras to help you improve the safety, efficiency, and sustainability of your commercial fleets.
Quick Comparison
| Feature | BigChange | Samsara |
|---|---|---|
| Website | bigchange.com | samsara.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $79.95/month | Custom Pricing |
| FREE Trial | ✘ No free trial | ✓ 30 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2015 |
| Headquarters | Leeds, UK | San Francisco, USA |
Overview
BigChange
BigChange is a comprehensive job management platform designed to run your entire field service business from a single pane of glass. You can eliminate paper-based processes by digitizing everything from initial quotes and intelligent scheduling to real-time vehicle tracking and instant invoicing. The system ensures your office team and field technicians stay perfectly synced, reducing administrative errors and speeding up your payment cycles.
You can manage your entire customer journey, track your fleet's location, and ensure health and safety compliance through mobile workflows. Whether you are running a small plumbing outfit or a large-scale construction firm, the platform provides the visibility you need to optimize your resources. By centralizing your data, you can stop juggling multiple disconnected tools and focus on growing your revenue and improving customer satisfaction.
Samsara
Samsara provides a unified platform to manage your physical operations by connecting fleet telematics, industrial sensors, and AI-driven cameras. You can track your vehicles in real-time, monitor driver behavior to prevent accidents, and automate your compliance logging without manual paperwork. The system centralizes data from your entire operation, allowing you to see exactly where your assets are and how they are performing at any given moment.
By using this platform, you can significantly reduce fuel costs, minimize vehicle downtime through predictive maintenance, and lower insurance premiums by proving driver safety. It is designed for mid-market and enterprise organizations across industries like construction, logistics, and field services. You get a scalable solution that grows with your fleet while providing the deep visibility needed to streamline complex daily workflows.
Overview
BigChange Features
- Intelligent Scheduling Assign the right technician to every job based on location, skills, and availability using a visual drag-and-drop resource planner.
- Mobile Workforce App Give your field team everything they need on a smartphone or tablet, including job details, digital forms, and photo capture.
- Real-Time Vehicle Tracking Monitor your fleet's live location and driving behavior to improve arrival accuracy and reduce fuel costs across your business.
- CRM & Lead Management Keep all your customer history, communications, and contract details in one searchable database for better relationship management.
- Financial Management Generate professional quotes on-site and convert them into invoices instantly to get paid faster by your customers.
- Compliance Workflows Enforce safety standards with mandatory digital risk assessments and vehicle checks that your team must complete before starting work.
Samsara Features
- Real-Time GPS Tracking. Monitor your entire fleet's location in real-time with high-frequency updates to improve routing and customer ETAs.
- AI Dash Cams. Protect your drivers and reduce liability with intelligent cameras that detect distracted driving and provide instant video evidence.
- Electronic Logging (ELD). Automate your Hours of Service compliance with a user-friendly app that eliminates manual logs and reduces DOT violations.
- Vehicle Diagnostics. Track engine health and fault codes remotely so you can schedule maintenance before a breakdown occurs on the road.
- Asset Tracking. Secure your trailers and heavy equipment with solar-powered trackers that provide visibility into location and utilization rates.
- Site Visibility. Manage your facilities remotely by connecting your existing security cameras to the Samsara cloud for AI-powered search.
Pricing Comparison
BigChange Pricing
- Full CRM access
- Job scheduling and planning
- Mobile app for field crew
- Real-time tracking
- Standard reporting
- Invoicing and financial tools
- Everything in Standard, plus:
- Advanced stock management
- Custom API integrations
- Enhanced business intelligence
- Multi-entity support
- Priority account management
Samsara Pricing
Pros & Cons
BigChange
Pros
- Eliminates paper waste by digitizing all field documentation
- Live tracking significantly improves technician arrival time accuracy
- Centralized database makes finding customer history incredibly fast
- Mobile app works reliably even in low-signal areas
- Automated invoicing reduces the time spent on admin
Cons
- Initial setup requires significant time for data migration
- Mobile app interface has a slight learning curve
- Customizing complex reports can be difficult for beginners
Samsara
Pros
- Real-time tracking updates much faster than competitors
- Intuitive mobile app for drivers and managers
- Consolidated view of all assets in one dashboard
- Excellent video quality from AI dash cameras
Cons
- Hardware installation requires significant upfront time
- Long-term contracts can be difficult to exit
- Premium pricing compared to basic GPS trackers