BigChange
BigChange is an all-in-one job management software that combines CRM, scheduling, mobile tracking, and invoicing into a single platform to help field service businesses streamline their entire operation.
Verizon Connect
Verizon Connect provides a comprehensive fleet management software platform that combines GPS tracking, driver safety monitoring, and maintenance scheduling to help you improve mobile workforce productivity and safety.
Quick Comparison
| Feature | BigChange | Verizon Connect |
|---|---|---|
| Website | bigchange.com | verizonconnect.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $79.95/month | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2018 |
| Headquarters | Leeds, UK | Atlanta, USA |
Overview
BigChange
BigChange is a comprehensive job management platform designed to run your entire field service business from a single pane of glass. You can eliminate paper-based processes by digitizing everything from initial quotes and intelligent scheduling to real-time vehicle tracking and instant invoicing. The system ensures your office team and field technicians stay perfectly synced, reducing administrative errors and speeding up your payment cycles.
You can manage your entire customer journey, track your fleet's location, and ensure health and safety compliance through mobile workflows. Whether you are running a small plumbing outfit or a large-scale construction firm, the platform provides the visibility you need to optimize your resources. By centralizing your data, you can stop juggling multiple disconnected tools and focus on growing your revenue and improving customer satisfaction.
Verizon Connect
Verizon Connect helps you gain full visibility into your mobile workforce and fleet operations. You can track your vehicles in real-time on high-resolution maps, allowing you to respond faster to customer requests and provide accurate arrival times. The platform automatically captures data on driver behavior, fuel usage, and engine health, so you can identify areas to reduce costs and improve safety across your entire operation.
You can also streamline your daily workflows by digitizing inspections and automating maintenance alerts. Whether you manage a small local delivery team or a massive national enterprise fleet, the software provides the data you need to stay compliant with ELD regulations and reduce idling. It transforms raw GPS data into actionable insights that help you protect your assets and grow your business efficiently.
Overview
BigChange Features
- Intelligent Scheduling Assign the right technician to every job based on location, skills, and availability using a visual drag-and-drop resource planner.
- Mobile Workforce App Give your field team everything they need on a smartphone or tablet, including job details, digital forms, and photo capture.
- Real-Time Vehicle Tracking Monitor your fleet's live location and driving behavior to improve arrival accuracy and reduce fuel costs across your business.
- CRM & Lead Management Keep all your customer history, communications, and contract details in one searchable database for better relationship management.
- Financial Management Generate professional quotes on-site and convert them into invoices instantly to get paid faster by your customers.
- Compliance Workflows Enforce safety standards with mandatory digital risk assessments and vehicle checks that your team must complete before starting work.
Verizon Connect Features
- Live Map Tracking. View the near real-time location of every vehicle in your fleet to improve dispatching and customer service.
- Driver Safety Scoring. Monitor harsh braking, rapid acceleration, and speeding to coach your drivers toward safer habits on the road.
- Route Optimization. Plan the most efficient paths for your drivers to reduce fuel consumption and increase the number of daily stops.
- Automated Maintenance. Set up automatic alerts based on mileage or engine hours so you never miss an oil change or inspection.
- Geofencing Alerts. Create virtual boundaries around specific areas and get notified immediately when your vehicles enter or leave the site.
- ELD Compliance. Simplify your regulatory requirements with integrated electronic logging devices that track Hours of Service automatically for your drivers.
- Fuel Tracking. Identify excessive idling and unauthorized fuel card use to significantly lower your monthly operational overhead.
- Asset Tracking. Monitor your high-value equipment and trailers alongside your vehicles to prevent theft and improve asset utilization.
Pricing Comparison
BigChange Pricing
- Full CRM access
- Job scheduling and planning
- Mobile app for field crew
- Real-time tracking
- Standard reporting
- Invoicing and financial tools
- Everything in Standard, plus:
- Advanced stock management
- Custom API integrations
- Enhanced business intelligence
- Multi-entity support
- Priority account management
Verizon Connect Pricing
Pros & Cons
BigChange
Pros
- Eliminates paper waste by digitizing all field documentation
- Live tracking significantly improves technician arrival time accuracy
- Centralized database makes finding customer history incredibly fast
- Mobile app works reliably even in low-signal areas
- Automated invoicing reduces the time spent on admin
Cons
- Initial setup requires significant time for data migration
- Mobile app interface has a slight learning curve
- Customizing complex reports can be difficult for beginners
Verizon Connect
Pros
- Highly detailed and accurate mapping features
- Robust reporting tools provide deep operational insights
- Reliable hardware that stands up to heavy use
- Comprehensive mobile app for managing fleets on the go
- Excellent compliance tools for ELD and HOS tracking
Cons
- Long-term contracts can be difficult to exit
- Customer support response times can be slow
- Hardware installation may require professional assistance