Carbonite
Carbonite provides automatic cloud backup and data protection solutions designed to keep your personal and business documents safe from accidental loss, hardware failure, and ransomware attacks.
MSP360
MSP360 provides a centralized backup and IT management platform designed to help you protect data across cloud and on-premise environments while managing remote endpoints from a single console.
Quick Comparison
| Feature | Carbonite | MSP360 |
|---|---|---|
| Website | carbonite.com | msp360.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $4.75/month | Custom Pricing |
| FREE Trial | ✓ 15 days free trial | ✓ 15 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2005 | 2011 |
| Headquarters | Waterloo, Canada | Pittsburgh, USA |
Overview
Carbonite
Carbonite offers a straightforward way to protect your digital life by automatically backing up your files to the cloud. Instead of worrying about manual uploads, you can let the software run quietly in the background, capturing changes to your documents, photos, and settings as you work. It serves as a safety net against common digital disasters like liquid spills, hard drive crashes, or malicious ransomware encryption.
You can choose between plans tailored for individual home office use or more robust versions designed for small business fleets and servers. The platform focuses on set-it-and-forget-it reliability, ensuring that if the worst happens, you can restore your entire data library to a new device with just a few clicks. It is particularly popular among non-technical users and small business owners who need dependable protection without complex configuration.
MSP360
MSP360 offers a unified platform to manage your backup, recovery, and remote IT operations. You can protect data across Windows, macOS, Linux, and Microsoft 365 environments while choosing your own cloud storage provider like AWS, Azure, or Wasabi. This flexibility allows you to maintain full control over your data storage costs and security policies without being locked into a single vendor's ecosystem.
The platform is specifically built for MSPs and IT departments that need to scale their operations efficiently. You can monitor all your endpoints through a single web-based dashboard, automate backup schedules, and provide remote support to your team or clients instantly. By combining backup with remote management tools, you reduce the number of separate applications needed to keep your infrastructure running smoothly.
Overview
Carbonite Features
- Automatic Cloud Backup Protect your files automatically as you change them so you never have to remember to click save or upload.
- Remote File Access Log in to your secure web portal from any computer to view and download your backed-up files while traveling.
- Ransomware Recovery Roll back your entire system to a point in time before an infection to recover your data without paying hackers.
- External Drive Backup Connect your external hard drives and include them in your cloud backup routine for comprehensive data coverage.
- Courier Recovery Service Request a physical hard drive containing your data to be shipped to your door if you have too much to download.
- Version Management Access previous versions of your documents from the last 30 days to undo accidental changes or deletions.
MSP360 Features
- Cross-Platform Backups. Protect your entire fleet by running automated backups for Windows, macOS, Linux, and VMware systems from one console.
- Cloud Storage Choice. Connect your own storage accounts from AWS, Google Cloud, or Azure to keep full control over your data.
- Remote Monitoring. Track the health of your endpoints in real-time and receive instant alerts before small issues become major system failures.
- Remote Desktop. Access and control remote computers securely to provide instant technical support to your team or clients anywhere.
- Immutability & Ransomware Protection. Lock your backup data to prevent unauthorized changes or deletions, ensuring you can always recover from a cyberattack.
- Centralized Management. Manage thousands of endpoints, deploy software updates, and run scripts across your entire network from a single web dashboard.
Pricing Comparison
Carbonite Pricing
- Automatic cloud backup
- Unlimited storage space
- Encrypted data transfer
- Award-winning support
- Remote file access
- Everything in Basic, plus:
- External hard drive backup
- Automatic video backup
- Web-based file restoration
- Status alerts and notifications
MSP360 Pricing
Pros & Cons
Carbonite
Pros
- Unlimited storage for personal computer backups
- Set-it-and-forget-it background operation
- Simple restoration process for individual files
- Reliable customer support via phone and chat
Cons
- Initial backup can take several days
- No monthly billing options available
- Mobile app features are relatively basic
MSP360
Pros
- Excellent flexibility in choosing your own cloud storage provider
- Centralized dashboard makes managing multiple clients or departments simple
- Reliable image-based backups for quick disaster recovery
- Responsive technical support team helps resolve configuration issues quickly
Cons
- Initial setup can be complex for non-technical users
- Web interface can occasionally feel slow with many endpoints
- Reporting features could be more customizable for client presentations