Catchpoint
Catchpoint is an Internet Resilience platform that provides deep visibility into every layer of the digital experience to help you identify and resolve performance issues before they impact your users.
Cisco ThousandEyes
ThousandEyes is a digital experience monitoring platform that provides end-to-end visibility into the internet, cloud, and enterprise networks to help you resolve performance issues across your entire digital ecosystem.
Quick Comparison
| Feature | Catchpoint | Cisco ThousandEyes |
|---|---|---|
| Website | catchpoint.com | thousandeyes.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✓ 0 days free trial | ✓ 15 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2008 | 2010 |
| Headquarters | New York, USA | San Francisco, USA |
Overview
Catchpoint
Catchpoint helps you ensure your digital services are reliable and fast by monitoring from the user's perspective. You can track performance across the entire delivery chain, including the internet stack, cloud providers, and local networks. By using the world's largest independent monitoring network, you gain insights into how real users experience your applications globally.
The platform allows you to proactively identify outages and latency issues in DNS, CDN, and BGP configurations. You can reduce your mean time to repair (MTRE) by pinpointing exactly where a failure occurs, whether it is in your code or a third-party provider. It is designed for IT operations and SRE teams who need to maintain 24/7 uptime for complex, distributed systems.
Cisco ThousandEyes
ThousandEyes gives you a complete view of the digital paths your data takes across the internet, cloud providers, and internal networks. You can see exactly how your users experience your applications, whether they are working from home, in an office, or accessing services via a third-party API. By mapping every hop between your users and your services, you can pinpoint exactly where delays or outages occur, even when the problem lies outside your own infrastructure.
The platform helps you reduce mean time to identify and resolve issues by providing actionable data you can share with service providers. You can monitor SaaS performance, optimize SD-WAN deployments, and ensure your customer-facing websites remain reachable and fast. It is designed for IT operations and network engineering teams at mid-market and enterprise organizations who rely on complex, distributed environments.
Overview
Catchpoint Features
- Global Node Network Monitor your services from over 2,500 locations worldwide to see exactly what your global customers are experiencing.
- Synthetic Monitoring Run automated tests against your applications and APIs to catch performance regressions before they reach your production users.
- BGP Monitoring Visualize your internet routing paths in real-time to detect route leaks or hijacks that could take you offline.
- Endpoint Monitoring Track the digital experience of your remote workforce by monitoring performance directly from their laptops and workstations.
- DNS Visibility Analyze every step of the DNS resolution process to ensure your domain records are fast and accurate everywhere.
- Real User Monitoring Capture actual browser performance data from your live visitors to understand how page load speeds impact your conversions.
Cisco ThousandEyes Features
- Internet Insights. View a real-time map of global internet health to see if outages are affecting your users before they even report them.
- End-User Monitoring. Install lightweight agents on employee laptops to track the performance of critical applications like Zoom, Salesforce, and Microsoft Teams.
- Cloud Agent Network. Run tests from hundreds of pre-installed global locations to simulate how customers in different regions experience your digital services.
- BGP Route Visualization. Monitor your internet routing paths and get alerted when malicious hijacks or configuration errors redirect your traffic unexpectedly.
- Device Layer Discovery. Map your internal network topology automatically to see how physical hardware performance impacts the overall digital experience of your team.
- Shareable Snapshots. Generate interactive links of performance data to prove to ISPs or cloud providers exactly where their service is failing.
Pricing Comparison
Catchpoint Pricing
Cisco ThousandEyes Pricing
Pros & Cons
Catchpoint
Pros
- Unmatched global network of monitoring vantage points
- Extremely granular data for deep technical troubleshooting
- Excellent visibility into third-party ISP and CDN performance
- Highly customizable alerting and reporting dashboards
Cons
- Steep learning curve for non-technical users
- Initial configuration and setup can be time-consuming
- Premium pricing reflects its enterprise-grade capabilities
Cisco ThousandEyes
Pros
- Unmatched visibility into public internet and ISP performance
- Intuitive path visualization makes complex data easy to read
- Excellent for holding third-party service providers accountable
- Seamless integration with Cisco hardware and software ecosystems
Cons
- Pricing can be high for high-frequency monitoring
- Steep learning curve for advanced configuration and alerts
- Consumption-based credits require careful management to avoid overages