CCC ONE
CCC ONE is an all-in-one shop management software that connects auto physical damage repairers with insurance carriers and parts suppliers to streamline the entire collision repair estimation and management process.
Process Street
Process Street is a modern process management platform that helps you create, track, and automate core business workflows through interactive checklists to ensure your team follows consistent operating procedures.
Quick Comparison
| Feature | CCC ONE | Process Street |
|---|---|---|
| Website | cccis.com | process.st |
| Pricing Model | Custom | Freemium |
| Starting Price | Custom Pricing | Free |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1980 | 2014 |
| Headquarters | Chicago, USA | San Francisco, USA |
Overview
CCC ONE
CCC ONE provides a centralized platform to manage your entire collision repair business from a single interface. You can create precise repair estimates using an extensive database of parts and labor rates while communicating directly with insurance carriers to speed up claim approvals. The software eliminates manual data entry by syncing your front-office tasks with the shop floor, ensuring everyone stays updated on vehicle status.
You can also manage your parts procurement by connecting with a vast network of suppliers to find the best prices and availability in real-time. Whether you are running a single local shop or a multi-location enterprise, the platform helps you improve cycle times and provide a better experience for your customers through automated status updates and digital documentation.
Process Street
Process Street is a simple way for you to manage your team's recurring checklists and procedures. Instead of static documents that sit in a folder, you get interactive workflows that guide your team through every step of a task. You can create rich documents with images, videos, and form fields to capture data as work happens, ensuring nothing falls through the cracks during complex operations.
You can use it for everything from employee onboarding and client setups to content approvals and safety inspections. The platform helps you maintain high standards by providing visibility into who is doing what and when. It scales with your needs, offering a free version for individuals and robust paid plans for teams that need advanced automation, conditional logic, and role-based permissions.
Overview
CCC ONE Features
- Precision Estimating Create accurate repair estimates quickly using a comprehensive database of OEM parts, labor times, and paint codes.
- Insurance Integration Connect directly with insurance carriers to send estimates and receive digital assignments without leaving your shop management dashboard.
- Parts Procurement Search and order parts from thousands of suppliers in real-time to find the best prices and delivery windows.
- Mobile Diagnostics Perform vehicle scans and document pre-existing damage directly from your mobile device to create a complete digital record.
- Customer Experience Keep your customers informed with automated text and email updates regarding their vehicle's repair status and completion date.
- Production Management Track every vehicle through the repair stages and assign tasks to technicians to ensure your shop hits its deadlines.
Process Street Features
- Interactive Checklists. Turn your static SOPs into live checklists where you can track progress and ensure your team follows every step.
- Conditional Logic. Create truly dynamic workflows that automatically adapt and show or hide tasks based on the data you enter.
- Collaborative Approvals. Streamline your decision-making by setting up single or multi-stage approval flows for any task or document.
- Data Capture Forms. Collect structured data within your workflows using form fields, then sync that information directly to your other tools.
- Task Assignments. Assign specific steps to different team members and set dynamic due dates to keep your projects on schedule.
- Workflow Automations. Connect your processes to thousands of apps to trigger actions automatically and eliminate manual data entry.
Pricing Comparison
CCC ONE Pricing
Process Street Pricing
- 1 active workflow
- Unlimited pages
- Unlimited storage (5MB/file)
- Email support
- Standard templates
- Everything in Free, plus:
- Up to 5 members
- Unlimited workflow runs
- Conditional logic
- Stop tasks
- Role-based permissions
Pros & Cons
CCC ONE
Pros
- Industry standard for insurance carrier communication
- Extensive and accurate parts database
- Mobile app simplifies photo and document uploads
- Comprehensive reporting for multi-location management
Cons
- Significant learning curve for new employees
- Pricing can be high for smaller independent shops
- Customer support response times can vary
Process Street
Pros
- Intuitive interface makes creating complex workflows simple
- Conditional logic handles complicated business rules easily
- Strong integration capabilities with Zapier and Slack
- Excellent for maintaining consistency across remote teams
Cons
- Pricing can be high for very small teams
- Mobile app experience is less robust than desktop
- Steep learning curve for advanced automation features