ChowNow
ChowNow is an online ordering and marketing platform that helps independent restaurants build their own branded digital storefronts to take commission-free orders directly from their customers.
Klaviyo
Klaviyo is an intelligent marketing automation platform that uses deep data integration to help e-commerce businesses deliver personalized email, SMS, and mobile push notifications to their customers.
Quick Comparison
| Feature | ChowNow | Klaviyo |
|---|---|---|
| Website | chownow.com | klaviyo.com |
| Pricing Model | Freemium | Freemium |
| Starting Price | Free | Free |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✓ Has free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2012 |
| Headquarters | Los Angeles, USA | Boston, USA |
Overview
ChowNow
ChowNow provides you with the tools to take control of your restaurant's digital presence and eliminate high third-party delivery fees. You can launch your own branded ordering system across your website, social media profiles, and a custom-built mobile app. This allows you to keep 100% of your profits on every order while capturing valuable customer data that third-party apps usually keep for themselves.
The platform focuses on sustainable growth by providing you with automated marketing tools and a dedicated success manager to help increase your order volume. Whether you run a single local eatery or a growing regional chain, you can manage your entire digital menu and track sales performance through a centralized dashboard. It integrates directly with your existing POS system to keep your kitchen operations running smoothly without manual data entry.
Klaviyo
Klaviyo is a data-driven marketing platform designed specifically to help you grow your e-commerce business through highly personalized communication. Instead of sending generic blasts, you can use real-time data from your online store to trigger automated emails and SMS messages based on exactly how your customers shop. You can track every interaction, from a first-time site visit to a completed purchase, and use those insights to build stronger relationships.
The platform centralizes your customer data, allowing you to create complex segments and automated workflows without needing a technical background. Whether you are looking to recover abandoned carts, welcome new subscribers, or reward loyal customers, you can manage all your cross-channel messaging from a single dashboard. It scales with your growth, offering a free tier for small lists and flexible pricing as your audience expands.
Overview
ChowNow Features
- Commission-Free Ordering Keep every dollar you earn from your online orders instead of paying 15-30% in fees to third-party delivery platforms.
- Branded Mobile Apps Launch your own custom-branded iOS and Android apps so your customers can order directly from their home screens.
- OrderBetter Network Get discovered by new diners through a network of high-traffic sites like Google, Yelp, and TripAdvisor with integrated ordering.
- Automated Marketing Send automated email campaigns and push notifications to your customers to drive repeat business and increase order frequency.
- POS Integrations Sync your online orders directly with your existing point-of-sale system to eliminate manual entry and reduce kitchen errors.
- Customer Data Ownership Access your own customer database including email addresses and order history to power your personalized marketing efforts.
Klaviyo Features
- Predictive Analytics. Forecast future customer behavior like lifetime value and churn risk so you can target your most profitable shoppers.
- Dynamic Segmentation. Build automated lists that update in real-time based on purchase history, website activity, and specific product interests.
- Automated Flows. Set up pre-built automation triggers for abandoned carts, post-purchase follow-ups, and win-back campaigns to save time.
- Multi-Channel Messaging. Coordinate your email, SMS, and mobile push notifications in one place to reach customers on their preferred devices.
- Customizable Templates. Create professional, mobile-responsive emails quickly using a drag-and-drop editor and a library of proven e-commerce layouts.
- Real-Time Reporting. Track exactly how much revenue each campaign generates with detailed attribution that links clicks directly to purchases.
Pricing Comparison
ChowNow Pricing
- Commission-free ordering
- Ordering on your website
- Google Search & Maps ordering
- Digital menu management
- Standard payment processing
- Everything in Free, plus:
- Custom-branded mobile app
- Automated email marketing
- Dedicated Success Manager
- Loyalty program tools
- Advanced data reporting
Klaviyo Pricing
- Up to 250 contacts
- 500 monthly email sends
- 150 monthly SMS/MMS credits
- Email support for first 60 days
- Standard templates and flows
- Everything in Free, plus:
- Up to 500 contacts
- 5,000 monthly email sends
- Ongoing chat and email support
- Predictive analytics tools
- Unlimited automated flows
Pros & Cons
ChowNow
Pros
- Eliminates expensive per-order commissions entirely
- Provides full ownership of customer contact data
- Responsive customer support and dedicated success managers
- Easy-to-use interface for updating menus quickly
Cons
- Initial setup fees can be high
- Requires your own staff for local delivery
- Limited customization options for the mobile app
Klaviyo
Pros
- Deep integration with Shopify and BigCommerce
- Highly specific and powerful segmentation capabilities
- Excellent revenue attribution for individual campaigns
- Large library of pre-built automation flows
- User-friendly drag-and-drop email builder
Cons
- Pricing increases significantly as lists grow
- Steep learning curve for advanced features
- Customer support can be slow on lower tiers