Cin7
Cin7 is a comprehensive inventory management platform that connects your products, sales channels, and supply chain operations into a single automated system to help you scale your retail or wholesale business.
ServiceTitan
ServiceTitan is a comprehensive cloud-based platform designed to help residential and commercial field service businesses manage operations, improve customer experiences, and grow their overall revenue through integrated automation tools.
Quick Comparison
| Feature | Cin7 | ServiceTitan |
|---|---|---|
| Website | cin7.com | servicetitan.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $349/month | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2012 |
| Headquarters | Auckland, New Zealand | Glendale, USA |
Overview
Cin7
Cin7 provides a centralized platform to manage your entire inventory lifecycle across multiple sales channels. You can sync your stock levels in real-time across online stores, physical retail locations, and wholesale channels, ensuring you never oversell or run out of popular items. The software automates the flow of orders from point of sale to fulfillment, reducing manual data entry and human error.
Whether you are a growing brand or an established wholesaler, you can use the platform to manage complex supply chains, including 3PL integrations and built-in EDI for big-box retailers. It helps you gain deep visibility into your margins and landed costs, allowing you to make smarter purchasing decisions. By connecting your inventory with your accounting and shipping tools, you create a unified workflow that saves hours of administrative work every week.
ServiceTitan
ServiceTitan provides you with a centralized hub to run every aspect of your field service business, from initial customer calls to final payments. You can automate your dispatching process, track your fleet in real-time, and provide your technicians with a mobile app to generate professional estimates on-site. The platform eliminates manual paperwork by syncing your office and field operations instantly.
You can also manage your marketing ROI, track technician performance, and handle complex accounting integrations without leaving the system. It is designed specifically for trades like HVAC, plumbing, and electrical, helping you transition from reactive scheduling to proactive business growth. By digitizing your entire workflow, you can provide a modern customer experience that includes automated appointment reminders and easy online booking.
Overview
Cin7 Features
- Multi-Channel Sync Sync your inventory levels across Shopify, Amazon, and eBay in real-time to prevent overselling and maintain customer trust.
- Built-in EDI Connect directly with major retailers like Walmart or Target using native EDI capabilities without needing expensive third-party middleware.
- Warehouse Management Track stock movements across multiple locations and use mobile scanning to speed up your picking and packing processes.
- Automated Purchasing Set low-stock triggers that automatically generate purchase orders so you always have enough inventory to meet customer demand.
- Landed Cost Tracking Calculate the true cost of your products by including freight, duties, and insurance for more accurate profit reporting.
- Production Management Manage bills of materials and track work-in-progress to stay on top of your manufacturing and assembly workflows.
ServiceTitan Features
- Smart Dispatching. Assign the right technician to every job based on their skills and location to maximize your daily revenue.
- Mobile Field App. Equip your technicians with high-quality visual sales presentations and pricebooks to close more deals at the kitchen table.
- Marketing Pro. Track exactly which ads generate your phone calls so you can spend your marketing budget on what actually works.
- Integrated Payments. Collect credit card or ACH payments instantly in the field and offer consumer financing to increase your average ticket size.
- Customer Experience Portal. Give your customers peace of mind with technician tracking links and automated text notifications when help is on the way.
- Reporting and Analytics. Monitor your business health with real-time dashboards that track technician conversion rates and total company profitability.
Pricing Comparison
Cin7 Pricing
- Up to 2 users
- Integrations with Shopify & Xero
- Standard inventory management
- Basic reporting and insights
- Email and chat support
- Everything in Standard, plus:
- Up to 5 users
- Advanced POS functionality
- Multi-location tracking
- Advanced reporting tools
- Priority support access
ServiceTitan Pricing
Pros & Cons
Cin7
Pros
- Extensive list of native integrations with major marketplaces
- Powerful EDI capabilities built directly into the platform
- Highly accurate real-time stock tracking across multiple warehouses
- Flexible enough to handle both retail and wholesale workflows
Cons
- Initial setup and implementation can be time-consuming
- Steep learning curve for users new to ERP systems
- Customer support response times can vary during peak periods
ServiceTitan
Pros
- Significantly increases average ticket prices through visual sales tools
- Eliminates double entry by syncing directly with QuickBooks and Sage
- Professionalizes your brand image with automated customer communications
- Provides deep visibility into technician performance and sales metrics
Cons
- Significant time investment required for initial setup and training
- Higher price point compared to basic scheduling tools
- Frequent software updates can occasionally change user workflows