Trimble Cityworks
Trimble Cityworks is a specialized asset management and permitting software designed for local governments and utility agencies to manage infrastructure, track maintenance costs, and streamline community development through a GIS-centric approach.
UpKeep
UpKeep is an asset management solution that helps maintenance teams streamline work orders, track equipment lifecycles, and optimize facility operations through a mobile-first platform designed for real-time collaboration.
Quick Comparison
| Feature | Trimble Cityworks | UpKeep |
|---|---|---|
| Website | cityworks.com | onupkeep.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $45/month |
| FREE Trial | ✘ No free trial | ✓ 7 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1996 | 2014 |
| Headquarters | Sandy, USA | Los Angeles, USA |
Overview
Trimble Cityworks
Trimble Cityworks provides you with a GIS-centric platform to manage public assets and community development. By using your existing Esri ArcGIS investment as the authoritative database, you can track the full lifecycle of infrastructure—from water and sewer lines to parks and traffic signals. You can create work orders, manage service requests, and schedule inspections directly on a map, ensuring your field crews always have the right data at their fingertips.
The platform also simplifies how you handle land management and citizen engagement. You can process building permits, manage business licenses, and coordinate planning actions through a digital portal that reduces paperwork. Whether you are managing a small utility district or a large metropolitan city, the software helps you make data-driven decisions about infrastructure investments and resource allocation while keeping your community safe and functional.
UpKeep
UpKeep is a mobile-first maintenance management platform that helps you move away from paper-based tracking and reactive repairs. You can create, assign, and monitor work orders directly from your phone, ensuring your maintenance team stays productive while in the field. By centralizing your asset data, you gain a clear view of equipment health and maintenance costs across your entire facility.
The software simplifies complex operations by allowing you to scan barcodes for instant asset history and manage spare parts inventory automatically. Whether you are running a small workshop or managing multiple manufacturing plants, you can use these tools to reduce downtime and extend the life of your critical machinery. It is designed for maintenance managers, technicians, and operations leads who need reliable data to make informed budgeting decisions.
Overview
Trimble Cityworks Features
- GIS-Centric Management Leverage your existing Esri ArcGIS data as the system of record to manage assets without duplicating databases or syncing records.
- Work Order Automation Create, assign, and track maintenance tasks for your field crews to ensure infrastructure stays in peak condition and reduces downtime.
- Operational Insights Analyze historical maintenance data and costs to justify budget requests and prioritize long-term capital improvement projects for your community.
- Public Access Portal Provide your residents with a digital storefront where they can apply for permits, pay fees, and track application status online.
- Mobile Field Tools Equip your field staff with native mobile apps to update work orders and capture photos directly from the job site.
- Permit & License Tracking Streamline your community development by managing the entire lifecycle of building permits, inspections, and professional licenses in one place.
UpKeep Features
- Mobile Work Orders. Create and update work orders on the go with photos and comments to keep your team synchronized in real-time.
- Asset Management. Track the entire lifecycle of your equipment and view comprehensive maintenance histories to identify recurring issues before they cause downtime.
- Preventive Maintenance. Schedule recurring tasks based on time or meter readings so you never miss a critical inspection or oil change again.
- Inventory Tracking. Manage your spare parts levels and receive automatic alerts when stock is low to ensure you always have what you need.
- QR Code Scanning. Scan labels on your equipment to instantly pull up manuals, parts lists, and past work orders without searching through files.
- Reporting and Analytics. Generate custom reports on maintenance costs and technician performance to prove the value of your department to stakeholders.
Pricing Comparison
Trimble Cityworks Pricing
UpKeep Pricing
- Work order management
- Preventive maintenance scheduling
- Asset tracking
- Mobile app access
- Photo attachments
- Standard reporting
- Everything in Lite, plus:
- Inventory management
- Purchase orders
- Advanced reporting
- Signature capture
- Checklists and tasks
Pros & Cons
Trimble Cityworks
Pros
- Deep integration with Esri ArcGIS eliminates data silos
- Highly customizable workflows for different municipal departments
- Strong historical tracking for regulatory compliance and reporting
- Mobile functionality improves communication with field crews
Cons
- Requires significant GIS expertise for initial setup
- Interface can feel complex for non-technical users
- Implementation process often takes several months
UpKeep
Pros
- Mobile app is highly intuitive for technicians in the field
- QR code scanning significantly speeds up asset lookups
- Customer support team is responsive and helpful during setup
- Easy to attach photos to document completed work
- Flexible enough to handle various types of facility equipment
Cons
- Advanced reporting features require a higher-tier subscription
- Initial data import can be time-consuming for large inventories
- Mobile offline mode can occasionally experience sync delays
- Cost per user adds up quickly for large teams