athenahealth
athenahealth provides a cloud-based electronic health record and practice management solution designed to help medical groups improve clinical workflows, accelerate collections, and enhance the overall patient experience through integrated technology.
Cliniko
Cliniko is a complete practice management software designed for healthcare practitioners to manage schedules, patient records, invoices, and telehealth appointments from any device with an internet connection.
Quick Comparison
| Feature | athenahealth | Cliniko |
|---|---|---|
| Website | athenahealth.com | cliniko.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $49/month |
| FREE Trial | ✘ No free trial | ✓ 30 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1997 | 2011 |
| Headquarters | Watertown, USA | Melbourne, Australia |
Overview
athenahealth
athenahealth offers a comprehensive suite of cloud-based tools designed to help you run a more efficient and profitable medical practice. You can manage clinical records, streamline your front-office tasks, and handle complex medical billing all within a single, integrated ecosystem. The platform focuses on reducing your administrative burden by automating documentation and providing real-time insights into your practice's financial health.
By connecting you to a massive network of healthcare providers and payers, the software helps you coordinate care more effectively and close gaps in patient treatment. You can engage patients through a modern portal, offer telehealth visits, and manage population health initiatives. It is built to scale with your needs, whether you operate a small independent clinic or a large multi-specialty health system.
Cliniko
Cliniko is a practice management platform that helps you run your healthcare clinic smoothly from anywhere. Instead of juggling paper files and separate calendars, you get a unified system to manage your entire workflow—from the moment a patient books online to the final invoice payment. You can securely store treatment notes, track patient history, and manage your team’s schedule across multiple locations without any software installations.
The platform simplifies your daily administrative tasks with automated appointment reminders and integrated telehealth features. It scales with your practice, whether you are a solo practitioner or managing a large multi-disciplinary clinic with dozens of staff members. You can access your data securely on any device, ensuring you stay connected to your patients and your business while on the go.
Overview
athenahealth Features
- athenaClinicals EHR Document patient encounters faster with intuitive workflows and mobile access that let you focus on the patient instead of the screen.
- athenaCollector Billing Boost your revenue with automated claim scrubbing and a rules engine that catches coding errors before they lead to denials.
- Patient Engagement Portal Give your patients the ability to book appointments, pay bills, and message your team securely from any device at any time.
- athenaTelehealth Conduct virtual visits directly within your clinical workflow, making it easy to see patients remotely without switching between different apps.
- Epocrates Integration Access trusted clinical decision support and drug information directly at the point of care to ensure safe and accurate prescribing.
- Population Health Tools Identify at-risk patient groups and track quality metrics across your entire patient base to improve long-term health outcomes.
Cliniko Features
- Online Bookings. Let your patients book appointments 24/7 through your website, reducing phone calls and filling your calendar automatically.
- Smart Scheduling. Manage multiple practitioners and locations with a flexible calendar that tracks availability, room assignments, and appointment statuses.
- Digital Treatment Notes. Create custom templates to record patient notes quickly and securely, including the ability to upload photos and files.
- Automated Reminders. Reduce no-shows by sending automated SMS and email reminders to your patients before their scheduled appointments.
- Integrated Telehealth. Conduct secure video consultations directly within the platform without requiring your patients to download extra software.
- Financial Reporting. Track your clinic's performance with detailed reports on revenue, practitioner productivity, and outstanding patient invoices.
- Patient Portal. Provide your patients with a secure area to view their upcoming appointments and update their personal information.
- Letter Templates. Generate professional referral letters and patient communications instantly using your stored data and custom branding.
Pricing Comparison
athenahealth Pricing
Cliniko Pricing
- 1 Practitioner
- Unlimited support staff
- Unlimited patients and files
- Online bookings and telehealth
- Automated SMS and email reminders
- Secure data encryption
- Everything in Solo, plus:
- Up to 5 Practitioners
- Multi-location support
- Advanced practitioner reporting
- Team schedule management
- Individual practitioner permissions
Pros & Cons
athenahealth
Pros
- Cloud-based access allows you to work from anywhere
- Regular automatic updates keep you compliant with regulations
- Strong billing rules engine reduces denied insurance claims
- Integrated patient portal improves communication and satisfaction
Cons
- Pricing model can be expensive for high-revenue practices
- Learning curve for navigating complex clinical templates
- Customer support response times can vary during peak hours
Cliniko
Pros
- Extremely intuitive interface requires almost no staff training
- Reliable and fast performance on mobile devices
- Excellent customer support with quick response times
- Highly customizable treatment note templates
- Seamless integration of telehealth and online bookings
Cons
- SMS credits for reminders require additional payment
- Limited advanced accounting features compared to dedicated software
- No native offline mode for areas with poor internet