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cloud humans Reviews, Pricing, Features & Alternatives in 2026

Cloud Humans offers an AI-powered customer support platform with an omnichannel chat system that integrates WhatsApp, email, and social media to resolve cases quickly and efficiently through intelligent automation and human escalation.

Customer Support Software AI Customer Service Tools Omnichannel Communication Platforms Helpdesk Software
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Founded • Brazil • Cloud-based
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Product Overview & Demo

Main Demo Video

Overview
Features
Setup

What is cloud humans?

Cloud Humans is a comprehensive customer support platform combining an AI agent called ClaudIA and an omnichannel communication platform named Cloud Chat. It enables your business to handle real-time conversations across WhatsApp, Instagram, chat, and email, automating responses with natural language and escalating complex cases to human agents. This makes your support efficient and personalized.

With Cloud Humans, you get AI that understands files, images, and audio while integrating easily with existing helpdesk tools like Zendesk and Hubspot. Designed for teams aiming to improve response times and customer satisfaction, it offers native WhatsApp integration, visual automation, queue and team management, and advanced AI customization. Pricing is competitive and focused on results, perfect for companies wanting smart, adaptable support without costly consultancies.

Screenshots & Interface

Dashboard View

Main dashboard with project overview

Kanban Board

Kanban-style task management

Timeline View

Gantt chart timeline view

Automations

Workflow automation builder

Key Features

Integrations

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Pricing Plans

Pros & Cons

Pros

Cons

Who Should Use cloud humans?

Best for Company Sizes

Popular Industries

Our Verdict

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User Reviews

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