Conversational Commerce Platforms

Conversational commerce platforms help you connect with customers through chat, voice, or messaging apps to boost sales and engagement. With this, you can offer personalized shopping experiences, answer questions instantly, and simplify checkout—all in real time. In this category, you’ll find software designed to automate conversations, integrate with CRM and payment systems, and analyze customer interactions, making your sales process smoother and more interactive for your audience.

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LivePerson

Conversational Commerce Platforms

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LivePerson is an enterprise conversational AI platform that helps you create and manage automated messaging experiences across multiple digital channe

Salesforce Zendesk Microsoft Dynamics 365 WhatsApp
Starting at Custom Pricing

Yellow.ai

Conversational Commerce Platforms

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Yellow.ai is a conversational AI platform that helps you automate customer service and employee engagement across 35+ channels using multi-lingual aut

Salesforce Zendesk Shopify ServiceNow
Starting at Free

Rep AI

Conversational Commerce Platforms

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Rep AI is a specialized e-commerce shopping assistant that uses behavioral triggers and generative AI to guide your customers from product discovery t

Shopify BigCommerce Gorgias Zendesk
Starting at $99/month

Intercom

Conversational Commerce Platforms

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Intercom is an AI-first customer service platform that provides automated support, help desk tools, and proactive messaging to help you scale your cus

Slack Salesforce HubSpot Zendesk
Starting at $39/month

Tidio

Conversational Commerce Platforms

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Tidio is an all-in-one customer service platform that combines live chat, AI chatbots, and multichannel ticketing to help small businesses automate su

Shopify WordPress Wix Messenger
Starting at Free

Drift

Conversational Commerce Platforms

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Drift is a conversational marketing and sales platform that uses AI-powered chatbots and real-time messaging to help you engage website visitors and c

Salesforce HubSpot Marketo Slack
Starting at Free

Ada

Conversational Commerce Platforms

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Ada is an AI-powered customer service automation platform that uses generative AI to resolve complex customer inquiries across chat, email, and phone

Zendesk Salesforce Shopify Gorgias
Starting at Custom Pricing

Kore.ai

Conversational Commerce Platforms

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Kore.ai provides an enterprise-grade conversational AI platform that helps you build, train, and deploy intelligent virtual assistants and search expe

Salesforce ServiceNow Zendesk Microsoft Teams
Starting at Free

ManyChat

Conversational Commerce Platforms

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ManyChat is a chat marketing platform that helps you automate interactive conversations across Instagram, Facebook Messenger, and WhatsApp to drive mo

Shopify HubSpot Mailchimp Klaviyo
Starting at Free

Freshdesk Omni

Conversational Commerce Platforms

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Freshdesk Omni is a unified customer service software that combines email, chat, phone, and social media into one interface to help you deliver fast a

Slack Salesforce Shopify Microsoft Teams
Starting at Free
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