Copper
Copper is a productivity-focused CRM designed specifically for Google Workspace users to manage contacts, track sales deals, and automate manual data entry directly within Gmail and Calendar.
Salesforce
Salesforce is a comprehensive customer relationship management platform that helps you manage sales, service, marketing, and commerce activities in a single unified system to grow your business effectively.
Quick Comparison
| Feature | Copper | Salesforce |
|---|---|---|
| Website | copper.co | salesforce.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $23/month | $25/month |
| FREE Trial | ✓ 14 days free trial | ✓ 30 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 1999 |
| Headquarters | San Francisco, USA | San Francisco, USA |
Overview
Copper
Copper is a CRM built specifically for people who live in Google Workspace. Instead of jumping between tabs, you can manage your entire sales process directly from your Gmail inbox and Google Calendar. It automatically attaches email threads and calendar events to the right contacts, so you never have to worry about manual data entry or losing track of a conversation.
You can visualize your sales stages with drag-and-drop pipelines and set up automated reminders to follow up with prospects. It is designed for relationship-heavy businesses like agencies, consultancies, and real estate firms that need a simple way to stay organized without the complexity of traditional enterprise CRM systems.
Salesforce
Salesforce is a cloud-based platform designed to help you close deals faster and manage customer relationships with precision. Instead of scattered spreadsheets, you get a centralized hub where you can track every interaction, lead, and opportunity across your entire organization. You can customize the interface to match your specific sales process, ensuring your team stays focused on the most promising prospects while automating the busy work that slows them down.
The platform scales with your ambitions, offering specialized tools for small businesses and global enterprises alike. You can use it to forecast revenue, manage customer support tickets, and run targeted marketing campaigns all from one login. By connecting your sales, service, and marketing teams, you ensure everyone has a 360-degree view of your customers, helping you provide personalized experiences that drive long-term loyalty and growth.
Overview
Copper Features
- Google Workspace Integration Manage your contacts, deals, and tasks directly within Gmail and Google Calendar without switching between different apps.
- Automated Data Entry Scrape contact details from email signatures and automatically sync your email history and calendar events to every record.
- Visual Pipeline Management Track every deal's progress with a drag-and-drop board that gives you a clear view of your sales funnel.
- Email Sequencing Send personalized email templates to multiple recipients at once and track open rates to improve your outreach.
- Task Automation Set up automated workflows to create tasks or send notifications when a deal moves to a new stage.
- Mobile CRM App Access your entire database and update deal statuses on the go with native apps for iOS and Android.
Salesforce Features
- Opportunity Management. Track every detail of your deals and see exactly where they stand in your sales pipeline at any moment.
- Contact Management. Maintain a complete history of customer interactions and social media insights to build stronger, more personalized relationships.
- Sales Forecasting. Predict future revenue with real-time data so you can make informed decisions about your business growth and strategy.
- Process Automation. Automate complex business processes with drag-and-drop tools to save time and reduce manual data entry errors.
- Mobile App. Update records, view dashboards, and respond to leads from your phone while you are traveling or between meetings.
- Custom Reports. Create visual dashboards that show your team's performance and key business metrics with just a few clicks.
Pricing Comparison
Copper Pricing
- Up to 3 users
- 2,500 contact limit
- Google Workspace integration
- Pipeline management
- Standard reporting
- Everything in Basic, plus:
- Unlimited contacts
- Workflow automation
- Bulk email and templates
- Custom fields
- Integration with 1,000+ apps
Salesforce Pricing
- Simplified setup and onboarding
- Lead and account management
- Email integration with Gmail/Outlook
- Basic reporting and dashboards
- Mobile app access
- Built-in walkthroughs
- Everything in Starter, plus:
- Collaborative forecasting
- Quote and order management
- Customizable reports and dashboards
- Contract management
- Developer sandbox
Pros & Cons
Copper
Pros
- Deep integration with Gmail and Google Calendar
- Minimal manual data entry saves significant time
- Clean interface is very easy to learn
- Fast setup process compared to other CRMs
- Excellent mobile app for remote sales teams
Cons
- Limited functionality for non-Google Workspace users
- Basic tier has a strict user limit
- Reporting can feel basic for enterprise needs
- Higher tiers are relatively expensive per user
Salesforce
Pros
- Extremely high level of customization for complex workflows
- Massive ecosystem of third-party apps and integrations
- Comprehensive mobile app for managing sales on the go
- Strong reporting capabilities for deep data analysis
- Scales effortlessly from small teams to global enterprises
Cons
- Significant learning curve for new administrators
- Pricing can become expensive as you add features
- Initial setup often requires a dedicated consultant
- Interface can feel cluttered due to many features