Bria
Bria is a flexible softphone application that enables you to manage high-quality voice, video, and team messaging across multiple devices using your existing VoIP service provider.
Missive
Missive is a collaborative email and chat platform that unites your team's communication by combining shared inboxes with real-time chat and collaborative draft editing in one interface.
Quick Comparison
| Feature | Bria | Missive |
|---|---|---|
| Website | counterpath.com | missiveapp.com |
| Pricing Model | Subscription | Freemium |
| Starting Price | $2.95/month | Free |
| FREE Trial | ✓ 21 days free trial | ✓ 30 days free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2002 | 2015 |
| Headquarters | Vancouver, Canada | Quebec City, Canada |
Overview
Bria
Bria is a versatile softphone solution that transforms your desktop or mobile device into a powerful communication hub. Instead of being tied to a physical desk phone, you can take your business extensions anywhere while maintaining professional voice and video quality. It works by overlaying your existing VoIP service, giving you a modern interface for calls, presence, and team messaging without requiring you to switch providers.
You can easily manage multiple accounts and synchronize your contacts across all your devices for a consistent experience. Whether you are a solo professional needing a reliable mobile dialer or a large enterprise looking to deploy softphones to hundreds of remote employees, Bria provides the tools to stay connected. It solves the problem of fragmented communication by consolidating your calling and messaging into one intuitive application.
Missive
Missive is a collaborative email and chat platform designed to help your team manage communication without jumping between different apps. You can manage shared inboxes for email, SMS, WhatsApp, and social media while chatting with teammates right inside the same interface. This eliminates the need for internal forward chains and BCCs, as you can discuss specific messages in side-chats and co-author replies in real-time.
The software is built for teams of all sizes, from small startups to large support organizations, who need to coordinate on high volumes of external communication. You can automate your workflows with rules, use canned responses for faster replies, and integrate your favorite CRM or project management tools directly into your inbox to keep your data synchronized.
Overview
Bria Features
- HD Voice and Video Experience crystal-clear audio and high-definition video calls that make your remote meetings feel like face-to-face conversations.
- Multi-Device Sync Log in on your desktop, tablet, or smartphone and keep your contacts and call history perfectly synchronized across every screen.
- Team Messaging Send instant messages to your colleagues and create group chats to keep projects moving without leaving the app.
- Presence Indicators See at a glance who is available, busy, or away so you know the best time to reach out to your team.
- Advanced Call Handling Manage your calls professionally with easy-to-use transfer, hold, and three-way calling features directly from your screen.
- Push Notifications Receive incoming call alerts even when the app is closed, ensuring you stay reachable while saving your device battery life.
Missive Features
- Shared Inboxes. Manage group addresses like info@ or support@ together with your team and assign conversations to specific members.
- Collaborative Writing. Compose emails together in real-time with a shared editor, seeing your teammate's changes as they happen.
- Internal Chat. Discuss specific emails or social media messages with your team in private side-chats right next to the conversation.
- Workflow Automation. Create rules to automatically snooze, archive, or assign messages based on specific triggers and conditions you define.
- Unified Channels. Connect your email, WhatsApp, SMS, Messenger, and Instagram accounts to manage all customer interactions in one place.
- Canned Responses. Save time by creating shared templates for common questions that your whole team can access and use instantly.
Pricing Comparison
Bria Pricing
- Up to 3 devices
- 5 VoIP accounts
- HD voice and video
- Call transfer and recording
- Auto-answer and DND
- Contact management
- Everything in Solo, plus:
- Unlimited team messaging
- Team presence status
- Screen sharing
- Centralized admin dashboard
- Active Directory integration
Missive Pricing
- Up to 3 users
- 15 days of history
- 2 shared accounts
- Collaborative writing
- Internal chat threads
- Everything in Free, plus:
- 6 months of history
- 5 shared accounts
- Unlimited personal accounts
- Standard integrations
- Rules and automation
Pros & Cons
Bria
Pros
- Exceptional audio quality even on low-bandwidth connections
- Very easy to set up with most major VoIP providers
- Reliable push notifications ensure you never miss calls
- Clean and intuitive interface across all platforms
Cons
- Mobile app can consume significant battery during active use
- Occasional sync delays between desktop and mobile versions
- Advanced configuration may require some technical VoIP knowledge
Missive
Pros
- Seamless transition between internal chat and external email
- Real-time collaborative drafting prevents duplicate replies
- Clean interface that feels familiar to email users
- Powerful rules engine for complex inbox management
Cons
- Free version has very limited message history
- Mobile app can feel slightly cluttered on smaller screens
- Learning curve for setting up complex automated rules