Crave Interactive
Crave Interactive provides a comprehensive digital guest experience platform that replaces paper directories with in-room tablets and mobile solutions to enhance hotel service and increase non-room revenue.
RMS Cloud
RMS Cloud is a unified property management solution designed to help hospitality businesses streamline reservations, manage multi-property operations, and increase revenue through integrated distribution and guest marketing tools.
Quick Comparison
| Feature | Crave Interactive | RMS Cloud |
|---|---|---|
| Website | crave-interactive.com | rmscloud.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2009 | 1983 |
| Headquarters | Milton Keynes, UK | Melbourne, Australia |
Overview
Crave Interactive
Crave Interactive helps you transform the guest journey by replacing outdated paper directories with sleek in-room tablets and mobile solutions. You can provide your guests with instant access to hotel services, local area guides, and digital concierge features right at their fingertips. This digital shift allows you to update information in real-time across your entire property without the cost or waste of printing.
The platform focuses on driving incremental revenue by making it easy for guests to order room service, book spa treatments, or request late check-outs. By streamlining communication between guests and staff, you can improve operational efficiency and respond to guest needs faster. It is designed specifically for hotels, resorts, and vacation rentals looking to modernize their guest engagement and boost on-site spend.
RMS Cloud
RMS Cloud provides you with a centralized platform to manage every aspect of your hospitality business, from boutique hotels to large-scale holiday parks. You can handle reservations, guest check-ins, and housekeeping schedules from a single dashboard that syncs in real-time across all your properties. The system eliminates manual data entry by connecting your front office directly to global distribution channels and booking engines.
You can also enhance your guest experience using integrated tools like mobile check-in and automated pre-stay messaging. The platform includes built-in point-of-sale systems and advanced reporting modules that give you clear insights into your financial performance. Whether you operate a single site or a global enterprise, you can scale the software to match your specific operational needs and growth goals.
Overview
Crave Interactive Features
- In-Room Tablets Provide guests with high-end touchscreens to browse menus, control room environment, and access hotel services instantly.
- Crave Mobile Let your guests access directories and ordering systems on their own devices without requiring an app download.
- Digital Guest Directory Update your hotel information, local recommendations, and house rules instantly across all digital touchpoints simultaneously.
- Instant In-Room Ordering Boost your food and beverage revenue by allowing guests to order room service with just a few taps.
- Guest Messaging Communicate with your guests in real-time through instant alerts and two-way messaging for personalized service.
- Instant Feedback Surveys Capture guest sentiment during their stay so you can resolve issues before they check out and leave reviews.
RMS Cloud Features
- Property Management System. Manage your front desk, housekeeping, and maintenance tasks from a single cloud-based interface accessible on any device.
- Channel Manager. Distribute your inventory to hundreds of global booking sites in real-time to maximize your occupancy and avoid overbookings.
- Internet Booking Engine. Accept direct bookings through your own website with a mobile-responsive interface that helps you save on third-party commissions.
- Guest Portal. Empower your guests to check themselves in, settle their accounts, and communicate with your staff via their mobile phones.
- Dynamic Pricing. Adjust your room rates automatically based on occupancy levels and market demand to ensure you always maximize your revenue.
- Enterprise Reporting. Generate detailed financial and operational reports across multiple properties to make data-driven decisions for your business.
Pricing Comparison
Crave Interactive Pricing
RMS Cloud Pricing
Pros & Cons
Crave Interactive
Pros
- Significantly reduces printing costs and paper waste
- Increases average guest spend on room service
- Modernizes the look and feel of guest rooms
- Easy for non-technical staff to update content
- Integrates well with major property management systems
Cons
- High initial hardware investment for tablet deployments
- Requires robust in-room Wi-Fi to function reliably
- Older guests may prefer traditional paper directories
RMS Cloud
Pros
- Highly customizable interface adapts to unique property workflows
- Robust multi-property management capabilities for enterprise users
- Reliable real-time synchronization with major booking channels
- Comprehensive reporting tools provide deep financial insights
- Frequent software updates based on industry trends
Cons
- Initial setup and configuration can be time-consuming
- Steep learning curve for staff due to extensive features
- Customer support response times vary by region
- User interface feels dated compared to newer competitors