Crave Interactive
Crave Interactive provides a comprehensive digital guest experience platform that replaces paper directories with in-room tablets and mobile solutions to enhance hotel service and increase non-room revenue.
Smoobu
Smoobu is an all-in-one vacation rental management software that helps you synchronize booking portals, manage guest communications, and increase your direct bookings through a centralized digital cockpit.
Quick Comparison
| Feature | Crave Interactive | Smoobu |
|---|---|---|
| Website | crave-interactive.com | smoobu.com |
| Pricing Model | Custom | Freemium |
| Starting Price | Custom Pricing | Free |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2009 | 2014 |
| Headquarters | Milton Keynes, UK | Berlin, Germany |
Overview
Crave Interactive
Crave Interactive helps you transform the guest journey by replacing outdated paper directories with sleek in-room tablets and mobile solutions. You can provide your guests with instant access to hotel services, local area guides, and digital concierge features right at their fingertips. This digital shift allows you to update information in real-time across your entire property without the cost or waste of printing.
The platform focuses on driving incremental revenue by making it easy for guests to order room service, book spa treatments, or request late check-outs. By streamlining communication between guests and staff, you can improve operational efficiency and respond to guest needs faster. It is designed specifically for hotels, resorts, and vacation rentals looking to modernize their guest engagement and boost on-site spend.
Smoobu
Smoobu is a centralized management platform designed to simplify your life as a vacation rental host or property manager. Instead of logging into multiple platforms, you can manage your listings on Airbnb, Booking.com, and VRBO from a single interface. The software automatically synchronizes your calendars in real-time to prevent double bookings and centralizes all guest messages into one unified inbox.
You can also build your own professional booking website to accept direct reservations without paying commission fees to third-party portals. The platform is built for efficiency, allowing you to automate check-in instructions and review requests. Whether you manage a single apartment or a large portfolio of holiday homes, Smoobu provides the tools to professionalize your hosting business while saving hours of manual administrative work every week.
Overview
Crave Interactive Features
- In-Room Tablets Provide guests with high-end touchscreens to browse menus, control room environment, and access hotel services instantly.
- Crave Mobile Let your guests access directories and ordering systems on their own devices without requiring an app download.
- Digital Guest Directory Update your hotel information, local recommendations, and house rules instantly across all digital touchpoints simultaneously.
- Instant In-Room Ordering Boost your food and beverage revenue by allowing guests to order room service with just a few taps.
- Guest Messaging Communicate with your guests in real-time through instant alerts and two-way messaging for personalized service.
- Instant Feedback Surveys Capture guest sentiment during their stay so you can resolve issues before they check out and leave reviews.
Smoobu Features
- Channel Manager. Sync your availability and prices across all major booking portals in real-time to eliminate the risk of double bookings.
- Booking Website Builder. Create your own professional, mobile-optimized website to accept direct bookings and process payments without paying portal commissions.
- Centralized Inbox. Read and reply to all your guest messages from Airbnb, Booking.com, and other platforms in one unified communication thread.
- Automated Messaging. Schedule personalized templates for booking confirmations, check-in details, and thank-you notes to stay connected with guests automatically.
- Digital Guest Guide. Provide your guests with a paperless guidebook containing house rules, local recommendations, and WiFi codes accessible on their smartphones.
- Mobile Management App. Manage your properties on the go with a dedicated app that lets you update calendars and message guests from anywhere.
Pricing Comparison
Crave Interactive Pricing
Smoobu Pricing
- Reservation system
- Manual calendar management
- Basic website builder
- Standard guest communication
- Mobile app access
- Everything in Basic, plus:
- Real-time Channel Manager
- Unified guest inbox
- Automated messaging templates
- Direct booking engine
- Digital guest guidebooks
Pros & Cons
Crave Interactive
Pros
- Significantly reduces printing costs and paper waste
- Increases average guest spend on room service
- Modernizes the look and feel of guest rooms
- Easy for non-technical staff to update content
- Integrates well with major property management systems
Cons
- High initial hardware investment for tablet deployments
- Requires robust in-room Wi-Fi to function reliably
- Older guests may prefer traditional paper directories
Smoobu
Pros
- Extremely easy setup process for non-technical users
- Reliable real-time synchronization across all booking channels
- Excellent customer support available in multiple languages
- Clean and intuitive interface on the mobile app
Cons
- Website builder templates have limited design flexibility
- Advanced reporting features could be more detailed
- Additional costs apply for some third-party integrations