CUSI
CUSI provides utility management software and billing solutions designed to help water, gas, and electric companies streamline operations and improve customer service through integrated technology.
Skybill Utility Billing
Skybill Utility Billing is a comprehensive cloud-based platform designed to help utility companies automate meter reading, invoicing, and customer management for water, electricity, gas, and heating services.
Quick Comparison
| Feature | CUSI | Skybill Utility Billing |
|---|---|---|
| Website | cusi.com | skybill.eu |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $110/month |
| FREE Trial | ✘ No free trial | ✓ 30 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1984 | 2012 |
| Headquarters | Jonesboro, USA | Riga, Latvia |
Overview
CUSI
CUSI offers a comprehensive suite of tools designed to simplify the complexities of utility management. You can manage the entire customer lifecycle, from initial service requests and automated billing to real-time meter reading and payment processing. The platform integrates your back-office operations with field activities, ensuring your data remains consistent across your entire organization.
By using this software, you can reduce manual data entry errors and speed up your collection cycles. Whether you manage a small rural water district or a large municipal utility, the system scales to meet your specific regulatory and operational requirements. You can also provide your customers with modern conveniences like online portals and mobile payment options, which helps reduce call volumes and improves overall satisfaction.
Skybill Utility Billing
Skybill Utility Billing provides a centralized platform to manage your entire utility operation from meter to cash. Built on the Microsoft Dynamics 365 Business Central framework, it allows you to automate complex billing cycles for water, electricity, gas, and thermal energy. You can easily track consumption, manage diverse tariffs, and generate accurate invoices for residential or commercial clients without manual data entry errors.
The software simplifies your daily operations by integrating meter data management with a robust customer portal. You can empower your customers to report readings, view historical consumption, and pay bills online. Whether you are a small private utility provider or a large municipality, the platform scales to handle your growing subscriber base while ensuring financial compliance and transparent reporting.
Overview
CUSI Features
- Utility Billing Automate complex rate calculations and generate accurate invoices for water, gas, and electric services with ease.
- Customer Information System Access complete customer histories and manage service orders from a centralized database to provide faster support.
- Online Customer Portal Give your customers the power to view their usage, pay bills online, and manage their accounts 24/7.
- Mobile Workforce Management Sync field service orders directly to your technicians' mobile devices for real-time updates and faster completions.
- Meter Data Management Integrate seamlessly with AMR and AMI systems to capture usage data automatically and eliminate manual reading errors.
- Financial Reporting Generate detailed financial and operational reports to satisfy regulatory requirements and track your utility's performance.
Skybill Utility Billing Features
- Automated Invoicing. Generate thousands of accurate utility bills in minutes based on real-time meter readings and custom tariff structures.
- Meter Data Management. Track physical meter locations, maintenance history, and replacement schedules while importing readings from smart or manual devices.
- Self-Service Portal. Provide your customers with a dedicated web portal where they can submit readings, download invoices, and make payments.
- Debt Management. Automate your collection process with scheduled reminders, late fee calculations, and service disconnection notices for overdue accounts.
- Flexible Tariff Engine. Configure complex pricing models including tiered rates, seasonal adjustments, and fixed service fees to match your regulatory requirements.
- Financial Integration. Sync your billing data directly with Microsoft Dynamics 365 to maintain a single source of truth for your accounting.
Pricing Comparison
CUSI Pricing
Skybill Utility Billing Pricing
- Up to 500 active assets
- Meter reading management
- Automated billing engine
- Standard reporting tools
- Email invoice delivery
- Everything in Standard, plus:
- Up to 2,000 active assets
- Customer self-service portal
- Advanced debt collection
- API access for integrations
Pros & Cons
CUSI
Pros
- Highly responsive and knowledgeable technical support team
- Comprehensive feature set covers all utility needs
- Reliable integration with various meter reading hardwares
- User-friendly interface simplifies daily billing tasks
Cons
- Initial setup and data migration takes significant time
- Advanced reporting features have a steeper learning curve
- Customization options can be complex to configure
Skybill Utility Billing
Pros
- Seamless integration with Microsoft Dynamics 365 ecosystem
- Highly flexible tariff configuration for complex billing
- User-friendly customer portal reduces support call volume
- Automated workflows significantly reduce manual billing errors
Cons
- Initial setup requires significant configuration of tariffs
- Requires Microsoft Business Central knowledge for advanced use
- Pricing can scale quickly for very large municipalities