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Customer Journey Mapping Software

Customer journey mapping software helps you visualize and understand every step your customers take with your brand. With this, you can identify pain points, optimize touchpoints, and create seamless experiences that boost satisfaction and loyalty. In this category, you’ll find tools that let you build interactive maps, gather customer data, and collaborate across teams. You’ll be able to turn insights into action and truly put your customers at the heart of your strategy.

11 products • 0 reviews
Showing 1-11 of 11 products

TheyDo

Customer Journey Mapping Software

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TheyDo is a journey management platform that helps you align teams, data, and insights around customer journeys to prioritize opportunities and drive

Jira Azure DevOps Productboard Miro
Starting at Free
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UXPressia

Customer Journey Mapping Software

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UXPressia is a collaborative customer experience platform that helps you create professional customer journey maps, personas, and impact maps to visua

Slack Google Analytics Mixpanel Jira
Starting at Free
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Smaply

Customer Journey Mapping Software

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Smaply is a visual journey mapping software that helps you centralize customer insights, create detailed personas, and map complex ecosystem maps to i

Slack Jira Google Drive
Starting at Free
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Custellence

Customer Journey Mapping Software

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Custellence is a visual customer journey mapping software that helps you create, share, and manage professional maps to improve customer experiences a

Google Drive Slack Microsoft Teams
Starting at Free
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cxomni

Customer Journey Mapping Software

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cxomni is a customer journey management platform that helps you visualize, analyze, and improve end-to-end customer experiences through real-time data

Salesforce SAP Microsoft Dynamics Qualtrics
Starting at Custom Pricing
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JourneyTrack

Customer Journey Mapping Software

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JourneyTrack is an end-to-end customer journey management platform that helps you design, manage, and optimize user experiences through data-driven pe

Slack Jira Microsoft Teams Google Drive
Starting at Custom Pricing
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Milkymap

Customer Journey Mapping Software

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Milkymap is a visual customer journey mapping software that helps you design, manage, and share data-driven journey maps to improve your overall custo

Google Drive Dropbox
Starting at Free
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SuiteCX

Customer Journey Mapping Software

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SuiteCX is a comprehensive customer experience management software providing diagnostic tools, journey mapping, and visualization capabilities to help

Qualtrics Medallia Salesforce SurveyMonkey
Starting at Custom Pricing
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Lucidchart

Customer Journey Mapping Software

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Lucidchart is a versatile intelligent diagramming application that empowers you to visualize complex ideas, systems, and processes through collaborati

Slack Google Drive Microsoft Teams Confluence
Starting at Free
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Glassbox

Customer Journey Mapping Software

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Glassbox is a digital experience intelligence platform that captures every user session to help you visualize customer journeys, identify technical fr

Salesforce Adobe Analytics Google Analytics Slack
Starting at Custom Pricing
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HockeyStack

Customer Journey Mapping Software

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HockeyStack is an analytics and attribution platform that helps B2B companies track the entire customer journey from first touch to closed-won revenue

Salesforce HubSpot LinkedIn Ads Google Ads
Starting at $1399/month
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