Digital Realty
Digital Realty provides a global data center platform that delivers colocation, connectivity, and cloud-interconnection solutions to help you scale your digital business and manage complex hybrid IT workloads effectively.
Switch
Switch is a cloud-based business phone system that integrates with Google Workspace and Microsoft 365 to provide teams with unified communication tools including voice, video, and messaging.
Quick Comparison
| Feature | Digital Realty | Switch |
|---|---|---|
| Website | digitalrealty.com | switch.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $15/month |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2004 | 2011 |
| Headquarters | Austin, USA | San Ramon, USA |
Overview
Digital Realty
Digital Realty offers a comprehensive global data center platform called PlatformDIGITAL, designed to help you solve the infrastructure challenges of a data-driven world. You can deploy your critical IT assets in secure, carrier-neutral facilities that span across six continents. This allows you to bring your applications closer to your users while maintaining high levels of uptime and security for your most sensitive data.
The platform enables you to implement hybrid IT architectures by connecting your private infrastructure directly to major cloud providers like AWS, Azure, and Google Cloud. Whether you are a growing enterprise needing a single rack or a global giant requiring a multi-megawatt wholesale data center, you can scale your footprint seamlessly. You gain access to a massive ecosystem of partners and service providers to accelerate your digital transformation journey.
Switch
Switch (now primarily known as Dialpad) provides you with a modern, cloud-based phone system designed specifically for digital-first teams. You can manage your business calls, text messages, and video meetings from a single interface that lives on your laptop, tablet, or mobile device. By connecting directly to your existing productivity suites like Google Workspace or Microsoft 365, it eliminates the need for traditional desk phones and complex hardware setups.
You can easily set up new departments, assign local or toll-free numbers, and use built-in AI to transcribe your calls in real-time. The platform is built for flexibility, allowing your team to stay connected whether they are in the office or working remotely. It solves the problem of fragmented communication by consolidating your professional identity into one searchable, synced application.
Overview
Digital Realty Features
- ServiceFabric Connect your infrastructure to clouds and partners through a single software-defined interconnection platform for better network performance.
- Global Colocation Deploy your hardware in secure, standardized data center environments across 50+ major metropolitan areas worldwide to reach customers faster.
- Cloud Connect Establish private, high-speed connections to leading cloud providers to reduce latency and lower your data egress costs significantly.
- Data Hub Optimize your data exchange by placing your analytics and storage workloads at the center of your network for faster processing.
- Marketplace Discover and connect with over 2,000 service providers and partners within the ecosystem to expand your business capabilities.
- Remote Hands Access on-site technical assistance for hardware installations, troubleshooting, and maintenance without needing to send your own staff.
Switch Features
- Unified Communications. Handle your voice calls, team messages, and video meetings from a single app on any device you own.
- AI Call Transcription. Get automated summaries and real-time transcriptions of your meetings so you never miss a critical action item.
- Workspace Integration. Sync your contacts and calendars instantly with deep integrations for Google Workspace and Microsoft 365 environments.
- Smart Call Routing. Set up custom IVR menus and department routing to ensure your customers always reach the right person.
- Real-time Analytics. Track call volumes, peak times, and team performance with live dashboards that help you make data-driven decisions.
- Global Number Porting. Keep your existing business numbers or instantly provision new local numbers in over 70 different countries.
Pricing Comparison
Digital Realty Pricing
Switch Pricing
- Unlimited calling and SMS
- AI-powered call transcriptions
- Google Workspace & M365 sync
- Real-time sentiment analysis
- Desk phone support
- 24/7 web and chat support
- Everything in Standard, plus:
- Global office support
- CRM integrations (Salesforce, Zendesk)
- API & Webhooks access
- International SMS capabilities
- Advanced ring groups
Pros & Cons
Digital Realty
Pros
- Exceptional global footprint across major international markets
- High reliability with consistent uptime and power redundancy
- Strong direct connectivity options to major cloud providers
- Professional on-site security and 24/7 facility monitoring
- Scalable solutions that grow with your business requirements
Cons
- Complex pricing structures require detailed sales consultations
- Administrative portal can have a steep learning curve
- Support response times vary depending on service level
- Premium pricing compared to smaller local providers
Switch
Pros
- Setup takes minutes without requiring IT hardware
- Excellent call quality over mobile data and Wi-Fi
- Seamless integration with Google and Microsoft contacts
- AI transcriptions are highly accurate and helpful
Cons
- Mobile app can drain battery during long calls
- Advanced reporting requires the higher-tier Pro plan
- Occasional lag when switching between desktop and mobile