Domotz
Domotz is a cloud-based network monitoring and management software providing real-time visibility, remote access, and automated inventory tracking for IT professionals and managed service providers to secure and optimize infrastructure.
Syncro
Syncro is an all-in-one RMM and PSA platform designed specifically for managed service providers to streamline operations, automate billing, and provide efficient remote support to their clients.
Quick Comparison
| Feature | Domotz | Syncro |
|---|---|---|
| Website | domotz.com | syncromsp.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $35/month | $129/month |
| FREE Trial | ✓ 14 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2015 | 2017 |
| Headquarters | London, UK | Seattle, USA |
Overview
Domotz
Domotz gives you complete visibility and control over any network and all its connected devices. You can automatically discover every piece of hardware on a network, from servers and switches to IoT devices, and view them in a real-time inventory. It helps you solve technical issues faster by providing secure remote access to devices via RDP, SSH, or HTTP without needing to configure complex VPNs or firewalls.
You can proactively manage your infrastructure with customizable alerts that notify you the moment a device goes offline or performance drops. The platform also includes automated network mapping and configuration backup for switches and firewalls. Whether you are an MSP managing hundreds of client sites or an internal IT manager, you can streamline your operations and reduce on-site visits through a single, centralized dashboard.
Syncro
Syncro provides a unified platform that combines Remote Monitoring and Management (RMM) with Professional Services Automation (PSA) to help you run your managed service provider business more efficiently. Instead of jumping between disconnected tools, you can manage your entire workflow—from automated billing and ticketing to remote desktop access and patch management—within a single, integrated interface.
You can proactively monitor your clients' assets, automate repetitive maintenance tasks, and resolve issues quickly using built-in remote tools. The platform also simplifies your back-office operations by syncing your time tracking directly with invoicing, ensuring you never miss a billable moment. It is built to scale with your MSP, offering a flat-fee pricing model that allows you to add unlimited endpoints without increasing your monthly costs.
Overview
Domotz Features
- Automated Device Discovery Identify every device on your network automatically and keep a real-time inventory of hardware, MAC addresses, and firmware versions.
- Secure Remote Access Connect to remote devices instantly using RDP, SSH, or web browsers without opening ports or setting up risky VPN tunnels.
- Network Topology Mapping View your entire network structure automatically with interactive maps that show how every device is physically and logically connected.
- Real-time Monitoring Set up custom alerts for device status, network speed, and performance metrics so you can fix problems before users notice.
- Remote Power Management Reboot hung devices remotely by controlling PDU outlets and PoE switch ports directly from your dashboard or mobile app.
- Configuration Management Backup and restore configurations for your switches and firewalls automatically to ensure you can recover quickly from hardware failures.
Syncro Features
- Unified RMM & PSA. Manage your tickets, billing, and remote monitoring in one place to eliminate data silos and save time.
- Unlimited Endpoints. Install agents on as many devices as you need without worrying about per-asset costs or hidden fees.
- Automated Billing. Connect your RMM data directly to your invoices to ensure accurate, hands-off billing for all your services.
- Remote Desktop Access. Resolve client issues instantly with built-in remote tools that let you take control of any managed device.
- Policy Management. Create and deploy global policies to automate patching, scripting, and security alerts across your entire client base.
- Customer Portal. Give your clients a professional branded portal where they can submit tickets, view status updates, and pay invoices.
Pricing Comparison
Domotz Pricing
- Unlimited device monitoring
- Network topology mapping
- Secure remote access
- Configuration management
- SNMP & monitoring sensors
- Public API access
- Everything in Pro, plus:
- Customizable dashboards
- SAML/SSO integration
- External storage for logs
- Dedicated account manager
- Custom contract terms
Syncro Pricing
- Unlimited endpoints
- Full RMM & PSA features
- Automated billing & invoicing
- Remote desktop tools
- Scripting and patching
- Third-party integrations
- Everything in Team, plus:
- Dedicated account management
- Advanced security features
- Custom onboarding assistance
- Priority technical support
- Volume-based technician discounts
Pros & Cons
Domotz
Pros
- Fast and accurate automated device discovery
- Affordable flat-fee pricing per network site
- Reliable remote access without VPN configuration
- Excellent mobile app for on-the-go troubleshooting
Cons
- Learning curve for advanced SNMP sensors
- Interface can feel cluttered with many devices
- Reporting features could be more customizable
Syncro
Pros
- Unlimited endpoint model makes scaling very affordable
- All-in-one interface reduces the need for multiple subscriptions
- Fast and responsive web-based user interface
- Strong community-driven script library for easy automation
Cons
- Mobile app lacks some advanced desktop features
- Learning curve for complex billing automation setups
- Reporting tools could offer more deep customization