EAB Navigate360
EAB Navigate360 is a comprehensive student success management system that connects administrators, faculty, and students through data-driven insights and communication tools to improve retention and graduation rates across higher education.
Salesforce
Salesforce is a comprehensive customer relationship management platform that helps you manage sales, service, marketing, and commerce activities in a single unified system to grow your business effectively.
Quick Comparison
| Feature | EAB Navigate360 | Salesforce |
|---|---|---|
| Website | eab.com | salesforce.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $25/month |
| FREE Trial | ✘ No free trial | ✓ 30 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2007 | 1999 |
| Headquarters | Washington, D.C., USA | San Francisco, USA |
Overview
EAB Navigate360
Navigate360 is a student success platform designed to help you support students from enrollment through graduation. You can unify your campus by connecting advisors, faculty, and staff on a single platform to coordinate care and intervene before students fall behind. By using predictive analytics and real-time data, you can identify at-risk students and provide the specific support they need to stay on track.
The platform simplifies the student experience by providing a mobile app where they can schedule appointments, view academic plans, and receive important reminders. You can manage caseloads more effectively with automated workflows and centralized documentation. It is built specifically for higher education institutions, including community colleges and four-year universities, looking to scale their student support services and improve institutional outcomes.
Salesforce
Salesforce is a cloud-based platform designed to help you close deals faster and manage customer relationships with precision. Instead of scattered spreadsheets, you get a centralized hub where you can track every interaction, lead, and opportunity across your entire organization. You can customize the interface to match your specific sales process, ensuring your team stays focused on the most promising prospects while automating the busy work that slows them down.
The platform scales with your ambitions, offering specialized tools for small businesses and global enterprises alike. You can use it to forecast revenue, manage customer support tickets, and run targeted marketing campaigns all from one login. By connecting your sales, service, and marketing teams, you ensure everyone has a 360-degree view of your customers, helping you provide personalized experiences that drive long-term loyalty and growth.
Overview
EAB Navigate360 Features
- Predictive Analytics Identify students who need help early by using historical data and behavioral trends to predict academic risk.
- Coordinated Care Network Connect advisors, faculty, and tutors on one platform so you can share notes and close the loop on student referrals.
- Smart Guidance App Give your students a personalized mobile experience where they can track to-do lists, schedule appointments, and find campus resources.
- Advanced Messaging Reach your students where they are by sending personalized texts and emails directly from the platform to boost engagement.
- Academic Planning Collaborate with students to build multi-term degree plans that ensure they meet all graduation requirements on time.
- Appointment Scheduling Sync your professional calendar so students can book advising or tutoring sessions instantly without the back-and-forth emails.
- Early Alert System Empower faculty to submit progress reports and alerts the moment a student shows signs of academic or personal struggle.
- Strategic Reporting Monitor the impact of your interventions with detailed dashboards that show retention trends and staff activity levels.
Salesforce Features
- Opportunity Management. Track every detail of your deals and see exactly where they stand in your sales pipeline at any moment.
- Contact Management. Maintain a complete history of customer interactions and social media insights to build stronger, more personalized relationships.
- Sales Forecasting. Predict future revenue with real-time data so you can make informed decisions about your business growth and strategy.
- Process Automation. Automate complex business processes with drag-and-drop tools to save time and reduce manual data entry errors.
- Mobile App. Update records, view dashboards, and respond to leads from your phone while you are traveling or between meetings.
- Custom Reports. Create visual dashboards that show your team's performance and key business metrics with just a few clicks.
Pricing Comparison
EAB Navigate360 Pricing
Salesforce Pricing
- Simplified setup and onboarding
- Lead and account management
- Email integration with Gmail/Outlook
- Basic reporting and dashboards
- Mobile app access
- Built-in walkthroughs
- Everything in Starter, plus:
- Collaborative forecasting
- Quote and order management
- Customizable reports and dashboards
- Contract management
- Developer sandbox
Pros & Cons
EAB Navigate360
Pros
- Centralizes student data into one accessible dashboard
- Improves communication between different campus departments
- Mobile app increases student engagement with advisors
- Predictive modeling helps prioritize high-need student outreach
- Robust reporting makes tracking retention goals easier
Cons
- Significant time investment required for initial setup
- Learning curve for faculty using the alert system
- Requires consistent data entry to remain effective
- Enterprise pricing may be high for smaller colleges
Salesforce
Pros
- Extremely high level of customization for complex workflows
- Massive ecosystem of third-party apps and integrations
- Comprehensive mobile app for managing sales on the go
- Strong reporting capabilities for deep data analysis
- Scales effortlessly from small teams to global enterprises
Cons
- Significant learning curve for new administrators
- Pricing can become expensive as you add features
- Initial setup often requires a dedicated consultant
- Interface can feel cluttered due to many features