ChowNow
ChowNow is an online ordering and marketing platform that helps independent restaurants build their own branded digital storefronts to take commission-free orders directly from their customers.
Eat App
Eat App is a cloud-based restaurant management solution that helps you handle table bookings, manage guest databases, and automate marketing to increase covers and improve your overall front-of-house operations.
Quick Comparison
| Feature | ChowNow | Eat App |
|---|---|---|
| Website | chownow.com | eatapp.co |
| Pricing Model | Freemium | Freemium |
| Starting Price | Free | Free |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✓ Has free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2015 |
| Headquarters | Los Angeles, USA | Dubai, UAE |
Overview
ChowNow
ChowNow provides you with the tools to take control of your restaurant's digital presence and eliminate high third-party delivery fees. You can launch your own branded ordering system across your website, social media profiles, and a custom-built mobile app. This allows you to keep 100% of your profits on every order while capturing valuable customer data that third-party apps usually keep for themselves.
The platform focuses on sustainable growth by providing you with automated marketing tools and a dedicated success manager to help increase your order volume. Whether you run a single local eatery or a growing regional chain, you can manage your entire digital menu and track sales performance through a centralized dashboard. It integrates directly with your existing POS system to keep your kitchen operations running smoothly without manual data entry.
Eat App
Eat App helps you take full control of your restaurant's front-of-house operations through an integrated booking and guest management system. You can manage reservations from multiple channels—including your website, Google, and social media—on a single digital floor plan. The platform eliminates manual pen-and-paper tracking, reducing double bookings and helping you optimize your seating capacity in real-time.
Beyond simple bookings, you can build a rich guest database that tracks preferences, visit history, and spending habits. This data allows you to send personalized automated marketing campaigns to bring customers back. Whether you run a single bistro or a large multi-location restaurant group, the software provides the analytics you need to understand peak hours and server performance while streamlining the check-in process for your staff.
Overview
ChowNow Features
- Commission-Free Ordering Keep every dollar you earn from your online orders instead of paying 15-30% in fees to third-party delivery platforms.
- Branded Mobile Apps Launch your own custom-branded iOS and Android apps so your customers can order directly from their home screens.
- OrderBetter Network Get discovered by new diners through a network of high-traffic sites like Google, Yelp, and TripAdvisor with integrated ordering.
- Automated Marketing Send automated email campaigns and push notifications to your customers to drive repeat business and increase order frequency.
- POS Integrations Sync your online orders directly with your existing point-of-sale system to eliminate manual entry and reduce kitchen errors.
- Customer Data Ownership Access your own customer database including email addresses and order history to power your personalized marketing efforts.
Eat App Features
- Digital Floor Plan. Design and manage your restaurant layout digitally to assign tables quickly and track real-time occupancy during busy shifts.
- Multi-Channel Bookings. Accept reservations directly from your website, Instagram, Facebook, and Reserve with Google to capture every potential customer.
- Guest CRM. Build detailed profiles with automated visit history and tags so you can recognize VIPs and remember specific dietary requirements.
- Automated Messaging. Reduce no-shows by sending automated SMS and email confirmations, reminders, and follow-up requests to your guests.
- Waitlist Management. Manage walk-ins efficiently with a digital waitlist that quotes accurate wait times and notifies guests via text when their table is ready.
- Shift Reporting. Access detailed analytics on cover counts, popular booking times, and guest trends to make smarter staffing and inventory decisions.
Pricing Comparison
ChowNow Pricing
- Commission-free ordering
- Ordering on your website
- Google Search & Maps ordering
- Digital menu management
- Standard payment processing
- Everything in Free, plus:
- Custom-branded mobile app
- Automated email marketing
- Dedicated Success Manager
- Loyalty program tools
- Advanced data reporting
Eat App Pricing
- Up to 30 bookings per month
- Basic guest list management
- Web booking widget
- Reservation management
- Email support
- Everything in Free, plus:
- Unlimited bookings
- Advanced floor plan management
- Automated guest reminders
- Basic reporting and analytics
- POS integration options
Pros & Cons
ChowNow
Pros
- Eliminates expensive per-order commissions entirely
- Provides full ownership of customer contact data
- Responsive customer support and dedicated success managers
- Easy-to-use interface for updating menus quickly
Cons
- Initial setup fees can be high
- Requires your own staff for local delivery
- Limited customization options for the mobile app
Eat App
Pros
- Very intuitive interface that staff learn quickly
- Seamless integration with Reserve with Google
- Highly responsive customer support team
- Affordable pricing compared to major competitors
Cons
- Occasional lag during high-volume peak hours
- Limited customization for automated email templates
- Reporting could be more granular for enterprises