athenahealth vs Experience Care Comparison: Reviews, Features, Pricing & Alternatives in 2026

Detailed side-by-side comparison to help you choose the right solution for your team

Updated Apr 2026 8 min read

athenahealth

0.0 (0 reviews)

athenahealth provides a cloud-based electronic health record and practice management solution designed to help medical groups improve clinical workflows, accelerate collections, and enhance the overall patient experience through integrated technology.

Starting at --
Free Trial NO FREE TRIAL
VS

Experience Care

0.0 (0 reviews)

Experience Care provides a comprehensive electronic health record and financial management solution designed specifically to help post-acute care facilities streamline clinical workflows and maximize their operational reimbursement.

Starting at --
Free Trial NO FREE TRIAL

Quick Comparison

Feature athenahealth Experience Care
Website athenahealth.com experiencecare.com
Pricing Model Custom Custom
Starting Price Custom Pricing Custom Pricing
FREE Trial ✘ No free trial ✘ No free trial
Free Plan ✘ No free plan ✘ No free plan
Product Demo ✓ Request demo here ✓ Request demo here
Deployment saas mobile saas mobile
Integrations Epocrates CommonWell Carequality Microsoft Teams Zoom Experian Availity Labcorp Quest Diagnostics PointClickCare MatrixCare Pharmacy Interfaces Lab Interfaces Microsoft Excel Relias PointRight
Target Users small-business mid-market enterprise small-business mid-market enterprise
Target Industries healthcare healthcare
Customer Count 0 0
Founded Year 1997 1969
Headquarters Watertown, USA Spartanburg, USA

Overview

A

athenahealth

athenahealth offers a comprehensive suite of cloud-based tools designed to help you run a more efficient and profitable medical practice. You can manage clinical records, streamline your front-office tasks, and handle complex medical billing all within a single, integrated ecosystem. The platform focuses on reducing your administrative burden by automating documentation and providing real-time insights into your practice's financial health.

By connecting you to a massive network of healthcare providers and payers, the software helps you coordinate care more effectively and close gaps in patient treatment. You can engage patients through a modern portal, offer telehealth visits, and manage population health initiatives. It is built to scale with your needs, whether you operate a small independent clinic or a large multi-specialty health system.

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Experience Care

Experience Care is a specialized management platform built for skilled nursing, assisted living, and continuing care retirement communities. You can manage the entire resident lifecycle from a single interface, starting from pre-admission screening through clinical charting and final financial discharge. The software focuses on eliminating redundant data entry so your staff can spend more time on resident care rather than paperwork.

You can customize the clinical dashboards to track real-time vitals, medication administration, and physician orders. The integrated financial suite helps you manage complex billing requirements, including Medicare and Medicaid reimbursements, ensuring your facility remains compliant and profitable. It serves multi-site organizations and independent facilities looking to modernize their legacy paper systems with a cloud-based approach.

Overview

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athenahealth Features

  • athenaClinicals EHR Document patient encounters faster with intuitive workflows and mobile access that let you focus on the patient instead of the screen.
  • athenaCollector Billing Boost your revenue with automated claim scrubbing and a rules engine that catches coding errors before they lead to denials.
  • Patient Engagement Portal Give your patients the ability to book appointments, pay bills, and message your team securely from any device at any time.
  • athenaTelehealth Conduct virtual visits directly within your clinical workflow, making it easy to see patients remotely without switching between different apps.
  • Epocrates Integration Access trusted clinical decision support and drug information directly at the point of care to ensure safe and accurate prescribing.
  • Population Health Tools Identify at-risk patient groups and track quality metrics across your entire patient base to improve long-term health outcomes.
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Experience Care Features

  • NetSolutions EHR. Document resident care in real-time with clinical charting tools designed specifically for the long-term care workflow.
  • Revenue Cycle Management. Automate your billing processes and track claims status to ensure you receive full reimbursement for services provided.
  • Point of Care Imaging. Capture wound photos and resident data directly at the bedside using mobile devices to improve documentation accuracy.
  • ePrescribing & eMAR. Reduce medication errors by managing prescriptions electronically and tracking administration through a digital record system.
  • Financial Management. Handle accounts payable, general ledger, and payroll within the same system used for clinical resident management.
  • Interactive Dashboards. Monitor key performance indicators and clinical outcomes across multiple facilities with visual, real-time data reporting.

Pricing Comparison

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athenahealth Pricing

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Experience Care Pricing

Pros & Cons

M

athenahealth

Pros

  • Cloud-based access allows you to work from anywhere
  • Regular automatic updates keep you compliant with regulations
  • Strong billing rules engine reduces denied insurance claims
  • Integrated patient portal improves communication and satisfaction

Cons

  • Pricing model can be expensive for high-revenue practices
  • Learning curve for navigating complex clinical templates
  • Customer support response times can vary during peak hours
A

Experience Care

Pros

  • Highly customizable clinical forms and reporting
  • Excellent customer support with deep industry knowledge
  • Seamless integration between clinical and financial modules
  • User-friendly interface for frontline nursing staff

Cons

  • Initial setup and configuration takes significant time
  • Advanced reporting features have a steeper learning curve
  • Mobile functionality is more limited than desktop version
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