Experience Care
Experience Care provides a comprehensive electronic health record and financial management solution designed specifically to help post-acute care facilities streamline clinical workflows and maximize their operational reimbursement.
Waystar
Waystar provides a unified healthcare payments platform that automates financial workflows to help providers collect more revenue and simplify the patient billing experience.
Quick Comparison
| Feature | Experience Care | Waystar |
|---|---|---|
| Website | experiencecare.com | waystar.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1969 | 2017 |
| Headquarters | Spartanburg, USA | Louisville, USA |
Overview
Experience Care
Experience Care is a specialized management platform built for skilled nursing, assisted living, and continuing care retirement communities. You can manage the entire resident lifecycle from a single interface, starting from pre-admission screening through clinical charting and final financial discharge. The software focuses on eliminating redundant data entry so your staff can spend more time on resident care rather than paperwork.
You can customize the clinical dashboards to track real-time vitals, medication administration, and physician orders. The integrated financial suite helps you manage complex billing requirements, including Medicare and Medicaid reimbursements, ensuring your facility remains compliant and profitable. It serves multi-site organizations and independent facilities looking to modernize their legacy paper systems with a cloud-based approach.
Waystar
Waystar is a comprehensive healthcare payments platform designed to simplify the complex financial side of medicine. You can manage the entire revenue cycle from a single interface, whether you are running a small private practice or a massive health system. The software automates manual tasks like verifying insurance eligibility, submitting claims, and following up on denials, which allows your staff to focus more on patient care rather than paperwork.
You can also transform the patient experience by providing clear, upfront cost estimates and flexible digital payment options. By consolidating disparate financial tools into one cloud-based system, you gain better visibility into your accounts receivable and reduce the time it takes to get paid. It is built to handle the specific regulatory and billing needs of hospitals, laboratories, and ambulatory practices alike.
Overview
Experience Care Features
- NetSolutions EHR Document resident care in real-time with clinical charting tools designed specifically for the long-term care workflow.
- Revenue Cycle Management Automate your billing processes and track claims status to ensure you receive full reimbursement for services provided.
- Point of Care Imaging Capture wound photos and resident data directly at the bedside using mobile devices to improve documentation accuracy.
- ePrescribing & eMAR Reduce medication errors by managing prescriptions electronically and tracking administration through a digital record system.
- Financial Management Handle accounts payable, general ledger, and payroll within the same system used for clinical resident management.
- Interactive Dashboards Monitor key performance indicators and clinical outcomes across multiple facilities with visual, real-time data reporting.
Waystar Features
- Eligibility Verification. Verify patient insurance coverage in real-time before the appointment to prevent costly claim rejections and delays.
- Claim Management. Submit and track claims across thousands of payers using automated workflows that catch errors before they reach the insurance company.
- Denial Prevention. Identify the root causes of denied claims with AI-powered insights so you can fix issues and recover revenue faster.
- Patient Cost Estimator. Generate accurate out-of-pocket estimates for your patients to improve transparency and increase the likelihood of upfront collections.
- Digital Patient Payments. Offer your patients convenient ways to pay their bills online or via mobile devices to speed up your cash flow.
- Advanced Analytics. Monitor your financial health with custom dashboards that track key performance indicators and identify areas for operational improvement.
Pricing Comparison
Experience Care Pricing
Waystar Pricing
Pros & Cons
Experience Care
Pros
- Highly customizable clinical forms and reporting
- Excellent customer support with deep industry knowledge
- Seamless integration between clinical and financial modules
- User-friendly interface for frontline nursing staff
Cons
- Initial setup and configuration takes significant time
- Advanced reporting features have a steeper learning curve
- Mobile functionality is more limited than desktop version
Waystar
Pros
- Consolidates multiple billing functions into one intuitive dashboard
- Reduces manual data entry through high levels of automation
- Excellent visibility into claim status and payer response times
- Regular updates ensure compliance with changing healthcare regulations
Cons
- Initial implementation requires significant time and staff training
- Customer support response times can vary during peak periods
- Reporting tools have a learning curve for advanced users