Extensiv
Extensiv is a comprehensive omnichannel fulfillment platform that connects brands, 3PLs, and warehouses through integrated inventory management, order processing, and warehouse automation software to streamline your entire supply chain.
ServiceTitan
ServiceTitan is a comprehensive cloud-based platform designed to help residential and commercial field service businesses manage operations, improve customer experiences, and grow their overall revenue through integrated automation tools.
Quick Comparison
| Feature | Extensiv | ServiceTitan |
|---|---|---|
| Website | extensiv.com | servicetitan.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2006 | 2012 |
| Headquarters | El Segundo, USA | Glendale, USA |
Overview
Extensiv
Extensiv provides you with a unified platform to manage your entire omnichannel fulfillment lifecycle. By bringing together the capabilities of formerly separate solutions like ShipEdge, Skubana, and 3PL Central, it allows you to track inventory across multiple channels, automate order routing, and optimize warehouse operations from a single interface. You can eliminate manual data entry and reduce fulfillment errors by connecting your shopping carts, marketplaces, and shipping carriers directly to your core operations.
The platform is designed to scale with your business, whether you are a growing e-commerce brand or a high-volume third-party logistics provider. You can gain real-time visibility into stock levels across all your locations and use data-driven insights to forecast demand more accurately. This helps you prevent stockouts and overstocking while ensuring your customers receive their orders faster and more reliably.
ServiceTitan
ServiceTitan provides you with a centralized hub to run every aspect of your field service business, from initial customer calls to final payments. You can automate your dispatching process, track your fleet in real-time, and provide your technicians with a mobile app to generate professional estimates on-site. The platform eliminates manual paperwork by syncing your office and field operations instantly.
You can also manage your marketing ROI, track technician performance, and handle complex accounting integrations without leaving the system. It is designed specifically for trades like HVAC, plumbing, and electrical, helping you transition from reactive scheduling to proactive business growth. By digitizing your entire workflow, you can provide a modern customer experience that includes automated appointment reminders and easy online booking.
Overview
Extensiv Features
- Omnichannel Integration Connect your Shopify, Amazon, and Walmart stores to sync inventory and orders automatically across every marketplace you sell on.
- Smart Order Routing Route orders to the best fulfillment center based on stock availability and shipping distance to save on delivery costs.
- Real-Time Inventory Tracking Monitor your stock levels across multiple warehouses in real-time to prevent overselling and manage replenishment cycles effectively.
- Warehouse Management (WMS) Optimize your warehouse floor with mobile scanning, digital pick lists, and automated packing workflows to increase your team's output.
- Demand Forecasting Use historical sales data to predict future stock needs so you can optimize your capital and storage space.
- 3PL Billing Automation Capture every billable activity in your warehouse automatically to ensure you never miss a charge for storage or labor.
- Automated Shipping Labels Generate shipping labels in bulk and compare rates across major carriers to find the most cost-effective delivery options.
- Returns Management Streamline your reverse logistics by processing customer returns quickly and getting sellable items back into your active inventory.
ServiceTitan Features
- Smart Dispatching. Assign the right technician to every job based on their skills and location to maximize your daily revenue.
- Mobile Field App. Equip your technicians with high-quality visual sales presentations and pricebooks to close more deals at the kitchen table.
- Marketing Pro. Track exactly which ads generate your phone calls so you can spend your marketing budget on what actually works.
- Integrated Payments. Collect credit card or ACH payments instantly in the field and offer consumer financing to increase your average ticket size.
- Customer Experience Portal. Give your customers peace of mind with technician tracking links and automated text notifications when help is on the way.
- Reporting and Analytics. Monitor your business health with real-time dashboards that track technician conversion rates and total company profitability.
Pricing Comparison
Extensiv Pricing
ServiceTitan Pricing
Pros & Cons
Extensiv
Pros
- Centralizes multiple sales channels into one dashboard
- Strong automation rules for complex order routing
- Highly scalable for high-volume holiday seasons
- Excellent visibility into 3PL warehouse performance
- Reliable syncing between inventory and marketplaces
Cons
- Significant learning curve for the full suite
- Initial implementation and setup takes time
- Premium pricing may exclude very small startups
- Customer support response times vary by tier
ServiceTitan
Pros
- Significantly increases average ticket prices through visual sales tools
- Eliminates double entry by syncing directly with QuickBooks and Sage
- Professionalizes your brand image with automated customer communications
- Provides deep visibility into technician performance and sales metrics
Cons
- Significant time investment required for initial setup and training
- Higher price point compared to basic scheduling tools
- Frequent software updates can occasionally change user workflows