Extole
Extole is a customer-led growth platform that helps you create and manage referral programs, influencer campaigns, and brand advocacy initiatives to acquire new customers through word-of-mouth marketing.
Influitive
Influitive is a customer advocacy platform that helps you build a community of brand advocates to drive referrals, reviews, and social proof through gamified engagement and rewards.
Quick Comparison
| Feature | Extole | Influitive |
|---|---|---|
| Website | extole.com | influitive.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2008 | 2010 |
| Headquarters | San Francisco, USA | Toronto, Canada |
Overview
Extole
Extole helps you turn your existing customers into your most effective marketing channel. Instead of relying solely on paid ads, you can launch sophisticated referral programs that reward your fans for sharing your brand with their friends and family. You can customize every part of the experience, from the sharing widgets on your site to the automated reward fulfillment, ensuring the program feels like a natural extension of your brand identity.
The platform goes beyond simple referrals by letting you manage influencer partnerships and community advocacy in one place. You can track high-value advocates, protect your programs with advanced fraud detection, and use real-time analytics to see exactly how much revenue your word-of-mouth efforts are generating. It is designed for mid-market and enterprise brands looking to scale their organic growth through trusted personal recommendations.
Influitive
Influitive helps you transform your customers into a powerful marketing force by building an engaged community of advocates. You can create a branded hub where customers complete challenges, such as writing reviews, sharing social media posts, or providing referrals. By using gamification elements like points, badges, and leaderboards, you keep your advocates motivated and consistently active in supporting your brand's growth.
The platform allows you to target specific customer segments with personalized experiences and track the direct impact of advocacy on your sales pipeline. You can integrate it with your CRM to automate workflows and ensure your sales team has access to high-quality references and testimonials exactly when they need them. It is primarily used by B2B software companies looking to scale their word-of-mouth marketing and customer retention efforts.
Overview
Extole Features
- Refer-a-Friend Programs Create seamless sharing experiences that allow your customers to refer friends via email, text, or social media with just one click.
- Reward Engine Automate the delivery of coupons, gift cards, or loyalty points to both referrers and their friends the moment a purchase occurs.
- Influencer Management Track and manage your relationships with micro-influencers and partners using dedicated links and personalized sharing dashboards.
- Advanced Fraud Protection Protect your marketing budget by automatically detecting and blocking self-referrals or suspicious sharing behavior in real-time.
- Visual Content Editor Design and update your campaign creative without touching code using a drag-and-drop interface that matches your brand's look.
- Audience Segmentation Target specific customer groups with unique offers based on their purchase history, loyalty status, or past sharing activity.
- Real-Time Analytics Monitor your campaign performance with detailed dashboards that show sharing rates, conversion metrics, and total earned revenue.
- API-First Architecture Deeply integrate referral functionality into your mobile app or checkout flow using flexible APIs and webhooks.
Influitive Features
- Gamified Challenges. Create interactive tasks for your customers to complete, rewarding them with points and badges for their advocacy efforts.
- Referral Management. Track and manage customer referrals from initial submission to closed deal, ensuring your advocates are recognized for their impact.
- Discussion Forums. Build a thriving peer-to-peer community where your customers can share best practices, ask questions, and connect with each other.
- Targeted Campaigns. Segment your advocates based on their interests or behavior to deliver personalized challenges that resonate with their specific expertise.
- Automated Rewards. Manage a digital storefront where advocates can redeem their earned points for physical gifts, gift cards, or exclusive experiences.
- Reporting and Analytics. Measure the ROI of your advocacy program with detailed dashboards that track engagement, social reach, and influenced revenue.
Pricing Comparison
Extole Pricing
Influitive Pricing
Pros & Cons
Extole
Pros
- Highly customizable templates that match your brand perfectly
- Excellent customer success team provides strategic guidance
- Robust fraud detection prevents incentive abuse effectively
- Detailed reporting makes it easy to prove ROI
- Reliable automated reward fulfillment saves manual effort
Cons
- Initial technical setup can be complex for small teams
- Enterprise-level pricing may be steep for startups
- Learning curve for navigating the advanced reporting suite
Influitive
Pros
- Highly engaging gamification features keep customers coming back
- Excellent for scaling high-volume review and referral campaigns
- Strong integration with Salesforce for tracking revenue impact
- Responsive customer success team helps with program strategy
Cons
- Significant time investment required to manage daily challenges
- Reporting interface can be complex for new administrators
- Higher price point compared to basic community tools