FaceFirst
FaceFirst is a facial recognition software platform providing real-time identity intelligence to prevent retail theft, ensure workplace safety, and enhance customer experiences through automated visual notification systems.
Milestone XProtect
Milestone XProtect is an open-platform video management software designed to integrate with thousands of cameras and sensors to provide scalable, high-performance surveillance and security for any business environment.
Quick Comparison
| Feature | FaceFirst | Milestone XProtect |
|---|---|---|
| Website | facefirst.com | milestonesys.com |
| Pricing Model | Custom | Freemium |
| Starting Price | Custom Pricing | Free |
| FREE Trial | ✘ No free trial | ✓ 30 days free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2007 | 1998 |
| Headquarters | Austin, USA | Brøndby, Denmark |
Overview
FaceFirst
FaceFirst provides you with a powerful facial recognition platform designed to stop crime before it happens. By integrating with your existing surveillance cameras, the software identifies known offenders, such as shoplifters or barred individuals, the moment they enter your premises. You receive instant mobile or desktop alerts, allowing your security team to intervene proactively rather than reacting after a loss has occurred.
Beyond loss prevention, you can use the platform to enhance safety in hospitals, airports, and stadiums by identifying potential threats in real-time. The system also helps you recognize loyal customers to provide personalized service. It is built with a focus on privacy and compliance, ensuring you can manage identity data responsibly while protecting your physical assets and personnel.
Milestone XProtect
Milestone XProtect is a powerful video management platform that gives you complete control over your security infrastructure. Whether you are managing a single site or a global network of cameras, you can customize the system to fit your exact needs. The open-platform architecture means you aren't locked into specific hardware; you can choose from over 14,000 supported devices and integrate third-party applications like analytics or access control.
You can manage your entire system through a single interface, making it easy to view live video, investigate incidents, and export evidence. The software scales with your business, offering different versions that range from simple setups for small shops to advanced, high-availability solutions for airports and city surveillance. It helps you turn video data into actionable insights while keeping your facility and people safe.
Overview
FaceFirst Features
- Real-Time Alerts Receive instant notifications on your mobile device or desktop the moment a known offender enters your property.
- Custom Watchlists Create and manage your own databases of barred individuals, known shoplifters, or VIP guests for tailored security responses.
- Digital Evidence Folders Organize and store high-quality images and video clips of incidents to simplify your reporting and legal documentation.
- Privacy Management Configure data retention and privacy settings to ensure your security operations align with local regulations and ethical standards.
- Multi-Site Sync Share watchlist data across all your locations instantly so your entire organization stays protected against repeat offenders.
- Forensic Search Search through historical video footage quickly using facial data to identify suspects from past incidents or investigations.
Milestone XProtect Features
- Open Platform Support. Connect your choice of over 14,000 cameras and sensors to build a customized security system without hardware lock-in.
- Centralized Management. Control all your cameras and connected devices across multiple locations from one intuitive, unified interface.
- Smart Search. Find what you need quickly by searching for motion in specific areas of a camera's view to save hours of manual review.
- Evidence Lock. Secure your video recordings by manually extending the retention time for specific incidents to ensure critical evidence is never deleted.
- Mobile Client. Access your live video feeds and play back recordings directly from your smartphone or tablet while you are on the move.
- Cybersecurity Tools. Protect your video data with end-to-end encryption and digital signatures to ensure your footage remains private and untampered.
Pricing Comparison
FaceFirst Pricing
Milestone XProtect Pricing
- Support for up to 8 cameras
- Unlimited video retention
- Mobile, Web, and Desktop clients
- Smart Search functionality
- Software updates included
- Everything in Essential+, plus:
- Support for up to 48 cameras
- Third-party app integration
- Alarm Manager interface
- Multi-layer maps
- Hardware acceleration
Pros & Cons
FaceFirst
Pros
- Highly accurate identification even in crowded retail environments
- Instant mobile alerts enable proactive security intervention
- Integrates easily with most existing IP camera systems
- Reduces retail shrink and improves employee safety effectively
Cons
- Requires significant initial investment for enterprise-wide deployment
- Demands consistent internet bandwidth for real-time cloud processing
- Navigating local biometric privacy laws requires careful configuration
Milestone XProtect
Pros
- Unmatched flexibility with thousands of supported camera models
- Reliable performance even in large-scale enterprise deployments
- User-friendly interface makes daily monitoring simple for operators
- Excellent free version for small business testing
- Strong ecosystem of third-party plugins and integrations
Cons
- Requires a certified partner for purchasing and setup
- Initial configuration can be complex for non-technical users
- Annual maintenance fees required for latest software updates