Faundit
Faundit is an automated lost and found software solution that helps hotels and travel hubs manage the entire return process from initial reporting to global shipping and delivery.
iLost
iLost is a central lost and found platform that helps organizations automate the process of returning lost items to their rightful owners through digital registration and shipping.
Quick Comparison
| Feature | Faundit | iLost |
|---|---|---|
| Website | faundit.com | ilost.co |
| Pricing Model | Free | Custom |
| Starting Price | Free | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2017 | 2012 |
| Headquarters | Aarhus, Denmark | Amsterdam, Netherlands |
Overview
Faundit
Faundit is an automated platform designed to take the headache out of lost and found management for hotels, hostels, and transport hubs. Instead of spending hours on manual emails and phone calls, you can handle the entire lifecycle of a lost item through a single digital interface. When a guest forgets an item, you simply register it in the system, and the platform automates the communication, payment collection, and shipping labels.
You can provide your guests with a self-service portal where they report lost items and arrange their own return shipping. This shifts the administrative burden away from your staff while ensuring guests receive their belongings quickly and securely. The software integrates directly with global couriers, allowing you to schedule pickups and track deliveries without leaving your desk.
iLost
iLost provides a digital solution to the age-old problem of managing lost property. You can move away from messy spreadsheets and physical logbooks by using a centralized platform to register found items, upload photos, and manage claims. When someone loses an item, they search your branded public page, which significantly reduces the number of repetitive phone calls and emails your staff must handle daily.
The software automates the most time-consuming parts of the process, including communication with owners and handling shipping logistics. You can verify owners through security questions and even arrange for international couriers to pick up items directly from your location. It is designed for high-traffic venues like airports, hotels, public transport hubs, and event stadiums that need to turn a logistical headache into a positive customer experience.
Overview
Faundit Features
- Automated Guest Messaging Send automated emails and SMS updates to guests the moment their items are found or shipped to keep them informed.
- Self-Service Guest Portal Give your guests a dedicated link to report lost items, provide shipping addresses, and pay for delivery fees directly.
- Integrated Shipping Labels Generate pre-paid shipping labels automatically for global couriers like DHL and UPS so you never have to handle postage.
- Digital Item Inventory Maintain a visual, searchable database of all found items with photos and descriptions to ensure accurate matching and tracking.
- Automated Payment Collection Collect shipping and handling fees from guests securely through the platform before any items are dispatched from your property.
- Pickup Scheduling Arrange for couriers to come directly to your front desk for item collection with just a few clicks in the dashboard.
iLost Features
- Digital Registration. Register found items quickly using your smartphone or tablet and upload photos to create a searchable digital database.
- Automated Matching. Save time as the system automatically suggests matches between found items and claims submitted by your customers.
- Branded Search Page. Give your customers a professional, self-service portal where they can search for their lost items 24/7.
- Integrated Shipping. Let owners pay for shipping directly through the platform so you don't have to handle payments or logistics.
- Secure Verification. Verify the rightful owner by asking specific security questions before approving a claim for pickup or delivery.
- Analytics Dashboard. Track your return rates and processing times with visual reports to monitor your team's efficiency.
Pricing Comparison
Faundit Pricing
- Unlimited found items
- Automated guest communication
- Integrated shipping and labels
- Secure guest payment processing
- Digital inventory management
- Basic reporting and analytics
- Everything in Standard, plus:
- Custom API integrations
- Multi-property management
- Dedicated account manager
- Custom branding options
- Advanced security features
iLost Pricing
Pros & Cons
Faundit
Pros
- Eliminates administrative time spent on lost items
- No direct cost for the hotel or property
- Professional guest experience with branded portals
- Reliable global shipping through major courier partners
Cons
- Guest pays for shipping and service fees
- Requires staff to consistently photograph found items
- Limited utility for low-value items guests won't pay to ship
iLost
Pros
- Drastically reduces inbound phone calls regarding lost items
- Automated shipping labels save significant staff time
- Professional interface improves the organization's public image
- Easy photo uploads make item identification much faster
Cons
- Public pricing is not available without a quote
- Requires consistent staff data entry to be effective
- Initial setup of custom workflows takes some time