iLost Reviews, Pricing, Features & Alternatives in 2026
iLost is a central lost and found platform that helps organizations automate the process of returning lost items to their rightful owners through digital registration and shipping.
iLost provides a digital solution to the age-old problem of managing lost property. You can move away from messy spreadsheets and physical logbooks by using a centralized platform to register found items, upload photos, and manage claims. When someone loses an item, they search your branded public page, which significantly reduces the number of repetitive phone calls and emails your staff must handle daily.
The software automates the most time-consuming parts of the process, including communication with owners and handling shipping logistics. You can verify owners through security questions and even arrange for international couriers to pick up items directly from your location. It is designed for high-traffic venues like airports, hotels, public transport hubs, and event stadiums that need to turn a logistical headache into a positive customer experience.
Screenshots & Interface
Key Features
Stop wasting hours on manual lost and found logs. iLost gives you the tools to digitize your entire inventory and automate owner communications so you can focus on your core business operations.
Digital Registration
Register found items quickly using your smartphone or tablet and upload photos to create a searchable digital database.
Automated Matching
Save time as the system automatically suggests matches between found items and claims submitted by your customers.
Branded Search Page
Give your customers a professional, self-service portal where they can search for their lost items 24/7.
Integrated Shipping
Let owners pay for shipping directly through the platform so you don't have to handle payments or logistics.
Secure Verification
Verify the rightful owner by asking specific security questions before approving a claim for pickup or delivery.
Analytics Dashboard
Track your return rates and processing times with visual reports to monitor your team's efficiency.
Integrations
DHL
UPS
FedEx
PostNL
Adyen
Pricing Plans
iLost offers flexible pricing based on the volume of items you handle and the level of automation you need. You can start with a basic setup or scale to an enterprise solution with full API access. While specific monthly rates aren't listed publicly, you can request a tailored quote that fits your organization's specific footprint.
Pros & Cons
Based on feedback from organizations managing high volumes of lost property, here is what you can expect when implementing iLost into your workflow:
Pros
Drastically reduces inbound phone calls regarding lost items
Automated shipping labels save significant staff time
Professional interface improves the organization's public image
Easy photo uploads make item identification much faster
Cons
Public pricing is not available without a quote
Requires consistent staff data entry to be effective
Initial setup of custom workflows takes some time
Who Should Use iLost?
Perfect for high-traffic organizations like airports, public transport providers, and large venues that need to automate high volumes of lost property claims.
Best for Company Sizes
mid-market
enterprise
Popular Industries
travel
hospitality
entertainment
Our Verdict
iLost is a specialized powerhouse if you are struggling with the logistical nightmare of lost and found. It transforms a manual, often chaotic process into a streamlined digital workflow that benefits both your staff and your customers.
While you'll need to contact them for pricing, the efficiency gains in labor hours and shipping management usually provide a clear return on investment. Highly recommended for any organization handling more than a few dozen lost items per month that wants to improve its customer service reputation.
Ready to Try iLost?
Start your 0-day free trial today—no credit card required. See why over 0 teams trust iLost