Flexential
Flexential provides integrated colocation, cloud, and data protection solutions designed to help you scale your IT infrastructure while ensuring high availability and security for your critical business applications.
Switch
Switch is a cloud-based business phone system that integrates with Google Workspace and Microsoft 365 to provide teams with unified communication tools including voice, video, and messaging.
Quick Comparison
| Feature | Flexential | Switch |
|---|---|---|
| Website | flexential.com | switch.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $15/month |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2017 | 2011 |
| Headquarters | Charlotte, USA | San Ramon, USA |
Overview
Flexential
Flexential offers a comprehensive hybrid IT platform that allows you to manage your infrastructure across colocation, private cloud, and public cloud environments. You can leverage their national data center footprint to house your hardware or utilize their hosted private cloud for scalable compute power. The platform focuses on solving complex connectivity and compliance challenges, making it easier for you to connect to major cloud providers and maintain uptime through a redundant 100Gbps network backbone.
By using Flexential, you can offload the burden of managing physical data centers and complex networking. You get access to tailored disaster recovery and backup solutions that protect your data from ransomware and hardware failures. Whether you are a mid-market company needing to scale or an enterprise requiring strict regulatory compliance, the platform provides the physical and virtual tools to keep your operations running smoothly without the overhead of building your own facilities.
Switch
Switch (now primarily known as Dialpad) provides you with a modern, cloud-based phone system designed specifically for digital-first teams. You can manage your business calls, text messages, and video meetings from a single interface that lives on your laptop, tablet, or mobile device. By connecting directly to your existing productivity suites like Google Workspace or Microsoft 365, it eliminates the need for traditional desk phones and complex hardware setups.
You can easily set up new departments, assign local or toll-free numbers, and use built-in AI to transcribe your calls in real-time. The platform is built for flexibility, allowing your team to stay connected whether they are in the office or working remotely. It solves the problem of fragmented communication by consolidating your professional identity into one searchable, synced application.
Overview
Flexential Features
- Hybrid Cloud Management Combine your physical hardware with scalable private and public cloud resources in a single, unified infrastructure environment.
- Interconnection Mesh Connect your offices and data centers across a private 100Gbps network to ensure low-latency performance for your users.
- Disaster Recovery as a Service Protect your business from downtime with automated failover and recovery tools that keep your applications online during disasters.
- Managed Security Defend your infrastructure with built-in DDoS protection, managed firewalls, and compliance support for HIPAA, PCI, and HITRUST.
- Object Storage Store and manage massive amounts of unstructured data with scalable, S3-compatible storage that grows with your business needs.
- Cloud Fabric Provision direct, private connections to major providers like AWS, Azure, and Google Cloud in minutes through a simple portal.
Switch Features
- Unified Communications. Handle your voice calls, team messages, and video meetings from a single app on any device you own.
- AI Call Transcription. Get automated summaries and real-time transcriptions of your meetings so you never miss a critical action item.
- Workspace Integration. Sync your contacts and calendars instantly with deep integrations for Google Workspace and Microsoft 365 environments.
- Smart Call Routing. Set up custom IVR menus and department routing to ensure your customers always reach the right person.
- Real-time Analytics. Track call volumes, peak times, and team performance with live dashboards that help you make data-driven decisions.
- Global Number Porting. Keep your existing business numbers or instantly provision new local numbers in over 70 different countries.
Pricing Comparison
Flexential Pricing
Switch Pricing
- Unlimited calling and SMS
- AI-powered call transcriptions
- Google Workspace & M365 sync
- Real-time sentiment analysis
- Desk phone support
- 24/7 web and chat support
- Everything in Standard, plus:
- Global office support
- CRM integrations (Salesforce, Zendesk)
- API & Webhooks access
- International SMS capabilities
- Advanced ring groups
Pros & Cons
Flexential
Pros
- Exceptional physical security and facility maintenance
- Highly responsive technical support and remote hands
- Reliable network uptime across a national footprint
- Flexible hybrid configurations for complex deployments
Cons
- Complex billing statements can be difficult to parse
- Portal interface feels dated compared to public clouds
- Premium pricing reflects the high-end service level
Switch
Pros
- Setup takes minutes without requiring IT hardware
- Excellent call quality over mobile data and Wi-Fi
- Seamless integration with Google and Microsoft contacts
- AI transcriptions are highly accurate and helpful
Cons
- Mobile app can drain battery during long calls
- Advanced reporting requires the higher-tier Pro plan
- Occasional lag when switching between desktop and mobile