GatherUp
GatherUp is a customer experience and online review management platform that helps you automate feedback collection, monitor online reviews, and showcase customer testimonials to build brand trust.
SendPulse
SendPulse is an all-in-one marketing and sales platform that combines email, SMS, chatbots, and CRM tools to help you automate communication and grow your business through multiple digital channels.
Quick Comparison
| Feature | GatherUp | SendPulse |
|---|---|---|
| Website | gatherup.com | sendpulse.com |
| Pricing Model | Subscription | Freemium |
| Starting Price | $99/month | Free |
| FREE Trial | ✓ 14 days free trial | ✓ 7 days free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2013 | 2015 |
| Headquarters | St. Cloud, USA | New York, USA |
Overview
GatherUp
GatherUp helps you take control of your brand's online reputation by automating the way you collect and manage customer feedback. Instead of chasing down reviews manually, you can set up automated requests via email or text to reach customers right after their experience. This allows you to catch unhappy customers privately before they post online while encouraging your fans to share their positive stories on sites like Google and Facebook.
You can monitor reviews from over 30 different platforms in a single dashboard, saving you from constant manual checking. The platform also lets you display your best reviews directly on your website with automated widgets, turning your happy customers into a powerful sales tool. It is designed for businesses of all sizes, from local shops to large agencies managing hundreds of client locations.
SendPulse
SendPulse provides you with a unified toolkit to manage your entire customer journey from a single dashboard. You can capture leads using customizable subscription forms, nurture them through automated email sequences, and close deals using the built-in CRM. The platform excels at multi-channel communication, allowing you to reach your audience where they are most active—whether that is via professional emails, SMS alerts, or automated chatbots on WhatsApp, Instagram, and Facebook.
You can easily build landing pages to showcase your products or create online courses to share your expertise with a global audience. The platform is designed to eliminate the need for multiple disconnected tools, saving you time and reducing your monthly software costs. Whether you are a small business owner or a marketing professional, you can scale your efforts with ease using their drag-and-drop editors and pre-built automation workflows.
Overview
GatherUp Features
- Automated Review Requests Send personalized feedback requests via email or SMS automatically to ensure you never miss an opportunity to hear from a customer.
- Review Monitoring Track your ratings across 30+ review sites in one central dashboard so you can respond to feedback the moment it appears.
- Review Widget Display your best customer testimonials on your website automatically to build immediate trust with new visitors and improve SEO.
- First-Party Feedback Gather direct ratings and net promoter scores to understand customer sentiment privately before they head to public review sites.
- Social Sharing Turn your best reviews into branded social media posts with just a few clicks to highlight your success on Instagram and Facebook.
- Customer Insights Use text and sentiment analysis to identify common themes in your reviews and discover exactly what your customers love or dislike.
SendPulse Features
- Multi-Channel Automation. Create automated flows that trigger emails, SMS, and push notifications based on how your customers interact with your brand.
- Drag-and-Drop Email Editor. Design professional, responsive emails in minutes using a visual builder without writing a single line of code.
- Chatbot Builder. Build automated assistants for WhatsApp, Telegram, and Facebook Messenger to provide instant support and capture leads 24/7.
- Built-in CRM. Track your sales pipeline and manage customer data in one place to ensure no lead falls through the cracks.
- Landing Page Creator. Launch high-converting mobile-friendly pages and online stores to promote your offers and collect payments directly.
- Online Course Platform. Create, manage, and sell professional online courses with a dedicated student account and interactive lesson formats.
Pricing Comparison
GatherUp Pricing
- 1 Location included
- Email and SMS requests
- Monitor 30+ review sites
- Website review widgets
- Social sharing tools
- Customer sentiment analysis
- Everything in Business, plus:
- Advanced reporting features
- White-label reporting options
- API access for integrations
- Priority support access
- Multi-user management
SendPulse Pricing
- Up to 500 subscribers
- 15,000 emails per month
- Drag-and-drop editor
- Basic CRM features
- 1 landing page
- Web push notifications
- Everything in Free, plus:
- Unlimited emails
- Advanced segmentation
- A/B testing
- Remove SendPulse branding
- Professional support
Pros & Cons
GatherUp
Pros
- Automated workflows significantly increase review volume
- Centralized dashboard simplifies multi-site review monitoring
- Review widgets are easy to install and customize
- Excellent customer support and onboarding experience
Cons
- Entry-level pricing is high for very small businesses
- SMS credits may require additional costs
- Learning curve for advanced reporting filters
SendPulse
Pros
- Excellent multi-channel integration in one dashboard
- Very generous free tier for small businesses
- Intuitive drag-and-drop builder for emails and bots
- Responsive customer support team available via chat
- Easy setup for automated welcome sequences
Cons
- Learning curve for complex automation logic
- Limited template variety compared to niche competitors
- Occasional delays in email moderation for new accounts