Glance
Glance provides guided navigation and visual engagement solutions including cobrowse, screen sharing, and mobile app viewing to help enterprises deliver high-touch human support within digital customer journeys.
Showpad
Showpad is a comprehensive sales enablement platform that aligns marketing and sales teams by providing centralized content management, interactive buyer experiences, and actionable engagement analytics to drive revenue growth.
Quick Comparison
| Feature | Glance | Showpad |
|---|---|---|
| Website | glance.cx | showpad.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1996 | 2011 |
| Headquarters | Wakefield, USA | Ghent, Belgium |
Overview
Glance
Glance helps you bridge the gap between digital self-service and human connection by letting your agents see exactly what your customers see. You can join your customers inside your website or mobile app instantly to provide guided navigation, resolve complex issues, and complete transactions without the friction of traditional screen sharing. It is designed specifically for enterprise-level security and privacy, ensuring sensitive data remains masked during every session.
You can use the platform to reduce average handle times and increase first-call resolution across sales, support, and services teams. It integrates directly into your existing CRM or contact center stack, allowing your team to launch visual sessions with a single click. Whether you are helping a client fill out a complex form or closing a high-value sale, you provide a personal touch that builds long-term loyalty.
Showpad
Showpad helps you bridge the gap between marketing and sales by putting all your high-impact content in one accessible place. You can empower your sales reps to find the right materials instantly, ensuring they always present the most up-to-date and brand-compliant information to prospects. By moving away from static decks and toward interactive experiences, you create more memorable buyer journeys that stand out from the competition.
The platform provides deep insights into how buyers interact with your shared documents, so you know exactly when to follow up and what topics to prioritize. You can also use the built-in coaching tools to onboard new reps faster and refine the skills of your entire team. Whether you are a mid-market company or a global enterprise, Showpad helps you turn every sales interaction into a data-driven opportunity to close deals.
Overview
Glance Features
- Guided Cobrowsing Join your customers on any webpage to navigate together and highlight specific elements without needing any downloads.
- Mobile App Sharing See exactly what is happening inside your native iOS or Android apps to provide instant mobile support.
- Data Masking Protect customer privacy by automatically hiding sensitive fields like credit card numbers or passwords from your agents.
- Agent Video Humanize the digital experience by showing your face through a small video window while you guide customers.
- One-Click Connect Launch a session instantly from your CRM or chat window without forcing customers to enter complex codes.
- Universal Join Allow your customers to join a session from any browser or device with zero software installation required.
Showpad Features
- Content Management. Organize all your sales materials in one central library so your team always uses the latest approved versions.
- Interactive Showcases. Create immersive, branded digital experiences that let your buyers navigate content at their own pace during presentations.
- Engagement Analytics. Track exactly when prospects open your shared files and which pages they spend the most time viewing.
- Shared Spaces. Collaborate with buyers in a private digital room where you can centralize all deal-related documents and communication.
- Sales Coaching. Record practice pitches and access on-demand training modules to keep your team's selling skills sharp and consistent.
- CRM Integration. Sync all your content sharing and engagement data directly to Salesforce or Microsoft Dynamics automatically.
Pricing Comparison
Glance Pricing
Showpad Pricing
Pros & Cons
Glance
Pros
- Seamless integration with major CRM platforms like Salesforce
- No-download requirement makes it easy for customers to join
- Robust security features satisfy strict compliance requirements
- Significantly reduces customer frustration during complex tasks
Cons
- Initial technical setup requires coordination with IT teams
- Lack of transparent public pricing makes budgeting difficult
- Mobile SDK implementation requires developer resources
Showpad
Pros
- Excellent offline access for presenting without an internet connection
- Intuitive interface makes it easy for reps to find content
- Powerful analytics show exactly how buyers engage with materials
- Seamless integration with major CRM and marketing automation tools
Cons
- Initial setup and content tagging requires significant time
- Administrative backend can be complex for new users
- Higher price point compared to basic file sharing tools