Global Call Forwarding
Global Call Forwarding provides international toll-free and local phone numbers with advanced cloud-based routing to help your business establish a local presence and connect with customers worldwide.
GoTo Connect
GoTo Connect is an all-in-one communications software that integrates business VOIP phone systems, video conferencing, and text messaging into a single interface to help your team stay connected from anywhere.
Quick Comparison
| Feature | Global Call Forwarding | GoTo Connect |
|---|---|---|
| Website | globalcallforwarding.com | go-to.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $12.95/month | $27/month |
| FREE Trial | ✓ 15 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1996 | 2003 |
| Headquarters | Delray Beach, USA | Boston, USA |
Overview
Global Call Forwarding
Global Call Forwarding is a cloud-based communication platform that helps you establish a local presence in over 160 countries. You can purchase local, mobile, and toll-free numbers instantly, allowing your international customers to reach you without incurring long-distance charges. The service is designed to bridge the gap between your global audience and your central office, regardless of where you are physically located.
You can manage your entire communication stack through a web-based control panel, setting up complex call routing rules and automated responses. Whether you are a solo entrepreneur looking to appear more professional or a large enterprise managing high-volume support centers, the platform scales to meet your needs. It solves the problem of high international calling costs and helps you build trust with local markets through familiar phone formats.
GoTo Connect
GoTo Connect provides you with a unified platform for all your business communication needs. You can handle professional phone calls, host high-definition video meetings, and send team messages from a single application on your computer or mobile device. It eliminates the need for multiple expensive subscriptions by combining your phone system with robust collaboration tools.
You can easily manage your call routing with a visual dial plan editor, ensuring your customers always reach the right person. The platform is designed for businesses of all sizes, from small local shops to large distributed enterprises, who need a reliable way to stay reachable. By moving your communications to the cloud, you gain the flexibility to work from the office, home, or on the road without missing a beat.
Overview
Global Call Forwarding Features
- International Call Forwarding Route incoming calls from over 160 countries to any landline, mobile phone, or VoIP provider you choose.
- Interactive Voice Response Create custom automated menus to direct your callers to the right department and improve your professional image.
- Sequential Ringing Set up a list of numbers to ring in order so you never miss a customer call when your primary line is busy.
- Call Recording Record your inbound and outbound calls automatically to ensure quality control and maintain accurate records for your team.
- Time-of-Day Routing Route your calls based on the time they are received to accommodate different time zones and office hours.
- SMS Capabilities Send and receive text messages using your business numbers to communicate with customers on their preferred channels.
- Outbound Calling Make calls using your international business number as the caller ID to maintain a consistent local presence.
- Failover Routing Automatically redirect calls to a backup number if your primary line fails, ensuring your business stays reachable.
GoTo Connect Features
- Visual Dial Plan Editor. Design your call routing with a simple drag-and-drop interface to ensure callers reach the right department every time.
- HD Video Conferencing. Host face-to-face meetings with up to 250 participants and share your screen with a single click for better collaboration.
- Virtual Fax. Send and receive faxes directly from your desktop or mobile device without ever needing a physical fax machine.
- Mobile and Desktop Apps. Take your business extension with you anywhere using native apps that keep your personal and professional numbers separate.
- Real-time Analytics. Monitor call volumes and wait times with visual dashboards to help you make better staffing decisions for your team.
- Business Texting. Send and receive SMS messages using your professional business number to stay in touch with clients on their terms.
Pricing Comparison
Global Call Forwarding Pricing
- Low monthly minute allowance
- International call forwarding
- Basic IVR / Auto-attendant
- Real-time call records
- Standard support access
- Everything in Basic, plus:
- Higher monthly minute limit
- Lower per-minute overage rates
- Advanced call routing options
- Priority technical support
GoTo Connect Pricing
- 1 local or toll-free number
- Basic call routing
- Video conferencing (up to 4 people)
- Team messaging and SMS
- Mobile and desktop apps
- Everything in Basic, plus:
- Unlimited extensions
- Video conferencing (up to 250 people)
- International calling to 50+ countries
- Call recording and voicemail-to-email
- Visual dial plan editor
Pros & Cons
Global Call Forwarding
Pros
- Extensive coverage in over 160 countries
- Fast activation for most international numbers
- Reliable call quality across global networks
- Responsive customer support via multiple channels
- User-friendly web interface for managing settings
Cons
- Pricing can be complex across different regions
- Mobile app interface feels slightly dated
- SMS features not available in all countries
GoTo Connect
Pros
- Extremely easy to set up and configure extensions
- Visual dial plan editor is highly intuitive
- Reliable call quality even on mobile data
- Excellent customer support during the onboarding process
- Consolidates multiple communication tools into one bill
Cons
- Mobile app can occasionally drain battery quickly
- Reporting features feel basic for enterprise needs
- Initial learning curve for the administrative portal
- Price point is higher than some budget competitors