GoTo Connect
GoTo Connect is an all-in-one communications software that integrates business VOIP phone systems, video conferencing, and text messaging into a single interface to help your team stay connected from anywhere.
Grasshopper
Grasshopper is a virtual phone system that adds a professional business line to your personal mobile device, allowing you to manage calls and texts through a dedicated mobile app.
Quick Comparison
| Feature | GoTo Connect | Grasshopper |
|---|---|---|
| Website | go-to.com | grasshopper.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $27/month | $14/month |
| FREE Trial | ✓ 14 days free trial | ✓ 7 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✘ No product demo |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2003 | 2003 |
| Headquarters | Boston, USA | Boston, USA |
Overview
GoTo Connect
GoTo Connect provides you with a unified platform for all your business communication needs. You can handle professional phone calls, host high-definition video meetings, and send team messages from a single application on your computer or mobile device. It eliminates the need for multiple expensive subscriptions by combining your phone system with robust collaboration tools.
You can easily manage your call routing with a visual dial plan editor, ensuring your customers always reach the right person. The platform is designed for businesses of all sizes, from small local shops to large distributed enterprises, who need a reliable way to stay reachable. By moving your communications to the cloud, you gain the flexibility to work from the office, home, or on the road without missing a beat.
Grasshopper
Grasshopper provides you with a professional phone system that runs entirely on your existing personal devices. Instead of buying expensive hardware, you simply add a business line to your smartphone or desktop. This allows you to keep your personal and professional lives separate while maintaining a polished image for your clients through custom greetings and automated extensions.
You can manage your business communications from anywhere using the mobile or desktop apps. The platform handles everything from toll-free numbers and vanity lines to business texting and virtual faxing. It is specifically designed for solopreneurs and small teams who need to stay connected on the go without the complexity of a traditional office PBX system.
Overview
GoTo Connect Features
- Visual Dial Plan Editor Design your call routing with a simple drag-and-drop interface to ensure callers reach the right department every time.
- HD Video Conferencing Host face-to-face meetings with up to 250 participants and share your screen with a single click for better collaboration.
- Virtual Fax Send and receive faxes directly from your desktop or mobile device without ever needing a physical fax machine.
- Mobile and Desktop Apps Take your business extension with you anywhere using native apps that keep your personal and professional numbers separate.
- Real-time Analytics Monitor call volumes and wait times with visual dashboards to help you make better staffing decisions for your team.
- Business Texting Send and receive SMS messages using your professional business number to stay in touch with clients on their terms.
Grasshopper Features
- Business Texting. Send and receive professional text messages using your business number to stay responsive to your clients.
- Custom Greetings. Create a professional first impression by recording custom greetings that welcome your callers and direct them appropriately.
- Virtual Extensions. Set up multiple extensions for different departments or team members to route calls to the right person.
- Simultaneous Call Handling. Ensure your callers never hear a busy signal by routing multiple calls to different phones at once.
- Voicemail Transcription. Read your voicemail messages as text delivered straight to your email so you can stay updated discreetly.
- Instant Response. Automatically send a text message to new callers when you can't answer, so you never miss a lead.
Pricing Comparison
GoTo Connect Pricing
- 1 local or toll-free number
- Basic call routing
- Video conferencing (up to 4 people)
- Team messaging and SMS
- Mobile and desktop apps
- Everything in Basic, plus:
- Unlimited extensions
- Video conferencing (up to 250 people)
- International calling to 50+ countries
- Call recording and voicemail-to-email
- Visual dial plan editor
Grasshopper Pricing
- 1 phone number
- 1 extension
- Unlimited users
- Business texting
- Call forwarding
- Voicemail transcription
- Everything in True Solo, plus:
- 3 phone numbers
- Unlimited extensions
- Call transfers
- Custom greetings
- Mobile and desktop apps
Pros & Cons
GoTo Connect
Pros
- Extremely easy to set up and configure extensions
- Visual dial plan editor is highly intuitive
- Reliable call quality even on mobile data
- Excellent customer support during the onboarding process
- Consolidates multiple communication tools into one bill
Cons
- Mobile app can occasionally drain battery quickly
- Reporting features feel basic for enterprise needs
- Initial learning curve for the administrative portal
- Price point is higher than some budget competitors
Grasshopper
Pros
- Extremely easy to set up on existing personal phones
- Separates personal and business calls effectively
- Professional sounding automated greetings and menus
- Reliable mobile app for remote work flexibility
Cons
- Lacks advanced features like call recording
- International calling requires a pre-paid deposit
- Texting is limited to US and Canadian numbers