GoTo Connect
GoTo Connect is an all-in-one communications software that integrates business VOIP phone systems, video conferencing, and text messaging into a single interface to help your team stay connected from anywhere.
RingCentral
RingCentral provides a cloud-based communications platform that integrates phone, video messaging, and contact center solutions into a single interface to help your business stay connected from any location or device.
Quick Comparison
| Feature | GoTo Connect | RingCentral |
|---|---|---|
| Website | go-to.com | ringcentral.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $27/month | $30/month |
| FREE Trial | ✓ 14 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2003 | 1999 |
| Headquarters | Boston, USA | Belmont, USA |
Overview
GoTo Connect
GoTo Connect provides you with a unified platform for all your business communication needs. You can handle professional phone calls, host high-definition video meetings, and send team messages from a single application on your computer or mobile device. It eliminates the need for multiple expensive subscriptions by combining your phone system with robust collaboration tools.
You can easily manage your call routing with a visual dial plan editor, ensuring your customers always reach the right person. The platform is designed for businesses of all sizes, from small local shops to large distributed enterprises, who need a reliable way to stay reachable. By moving your communications to the cloud, you gain the flexibility to work from the office, home, or on the road without missing a beat.
RingCentral
RingCentral is a comprehensive communication platform that brings your phone system, video meetings, and team messaging into one workspace. You can stop switching between different apps and manage all your professional interactions from a single desktop or mobile interface. Whether you are taking a client call, hosting a large webinar, or sending a quick chat to a colleague, the platform keeps your history synced across all your devices.
You can easily scale your communication needs as your business grows, from adding new local numbers to setting up complex automated phone menus. It solves the problem of fragmented communication by providing a reliable, secure environment for remote and hybrid teams to collaborate. The software is designed for businesses of all sizes, offering deep integrations with the tools you already use every day like Microsoft 365 and Salesforce.
Overview
GoTo Connect Features
- Visual Dial Plan Editor Design your call routing with a simple drag-and-drop interface to ensure callers reach the right department every time.
- HD Video Conferencing Host face-to-face meetings with up to 250 participants and share your screen with a single click for better collaboration.
- Virtual Fax Send and receive faxes directly from your desktop or mobile device without ever needing a physical fax machine.
- Mobile and Desktop Apps Take your business extension with you anywhere using native apps that keep your personal and professional numbers separate.
- Real-time Analytics Monitor call volumes and wait times with visual dashboards to help you make better staffing decisions for your team.
- Business Texting Send and receive SMS messages using your professional business number to stay in touch with clients on their terms.
RingCentral Features
- Cloud Phone System. Get professional business numbers and manage high-quality voice calls from your computer or mobile device without hardware.
- Video Meetings. Host HD video conferences with up to 200 participants and share your screen for collaborative presentations and workshops.
- Team Messaging. Chat with your colleagues in real-time, share files, and manage tasks within dedicated project threads to stay organized.
- Visual Voicemail. Read your voicemails as text transcripts so you can stay updated on important messages without having to listen.
- Auto-Attendant. Create a professional first impression by setting up automated menus that route callers to the right department instantly.
- Mobile App. Switch live calls between your desk phone and mobile app seamlessly so you never drop a conversation while moving.
Pricing Comparison
GoTo Connect Pricing
- 1 local or toll-free number
- Basic call routing
- Video conferencing (up to 4 people)
- Team messaging and SMS
- Mobile and desktop apps
- Everything in Basic, plus:
- Unlimited extensions
- Video conferencing (up to 250 people)
- International calling to 50+ countries
- Call recording and voicemail-to-email
- Visual dial plan editor
RingCentral Pricing
- Unlimited domestic calling
- Team messaging
- Business SMS
- AI-powered call summaries
- 100+ integrations
- 24/7 support
- Everything in Core, plus:
- Automatic call recording
- Advanced call monitoring
- Multi-site management
- Essential business analytics
- CRM integrations
Pros & Cons
GoTo Connect
Pros
- Extremely easy to set up and configure extensions
- Visual dial plan editor is highly intuitive
- Reliable call quality even on mobile data
- Excellent customer support during the onboarding process
- Consolidates multiple communication tools into one bill
Cons
- Mobile app can occasionally drain battery quickly
- Reporting features feel basic for enterprise needs
- Initial learning curve for the administrative portal
- Price point is higher than some budget competitors
RingCentral
Pros
- Reliable uptime for business-critical voice calls
- Seamless switching between desktop and mobile apps
- Extensive library of third-party software integrations
- High-quality video and audio during large meetings
Cons
- Initial setup can be complex for beginners
- Mobile app occasionally experiences notification delays
- Customer support response times can be slow
- Interface feels cluttered with too many features