AfterShip
AfterShip is a comprehensive post-purchase platform providing automated shipment tracking, branded tracking pages, and proactive delivery notifications to improve your customer experience and drive repeat sales for e-commerce businesses.
Shippo
Shippo is a multi-carrier shipping software that connects your e-commerce store to a global network of carriers to print labels, track packages, and manage returns efficiently.
Quick Comparison
| Feature | AfterShip | Shippo |
|---|---|---|
| Website | aftership.com | goshippo.com |
| Pricing Model | Freemium | Freemium |
| Starting Price | Free | Free |
| FREE Trial | ✓ 7 days free trial | ✓ 30 days free trial |
| Free Plan | ✓ Has free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✘ No product demo |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2013 |
| Headquarters | Hong Kong, China | San Francisco, USA |
Overview
AfterShip
AfterShip is a post-purchase platform designed to help you take full control of your customer's journey after they click the buy button. Instead of leaving customers wondering where their packages are, you can provide real-time tracking updates across more than 1,100 carriers globally. You can build branded tracking pages that keep shoppers on your site rather than sending them to carrier portals, creating more opportunities for upselling and engagement.
The platform helps you reduce customer support inquiries by proactively sending delivery notifications via email, SMS, and WhatsApp. Whether you are a small boutique or a high-volume enterprise, you can use the centralized dashboard to monitor shipping performance and identify delays before they become problems. It integrates directly with major platforms like Shopify, Magento, and Salesforce to automate your entire fulfillment workflow.
Shippo
Shippo is a centralized shipping platform that helps you streamline your entire fulfillment process from a single dashboard. You can connect your existing e-commerce store to over 85 global carriers, allowing you to compare real-time rates and print professional shipping labels in seconds. It simplifies the complexities of international shipping by automatically generating customs forms and providing pre-filled documentation for your outgoing packages.
You can also provide your customers with a branded experience through automated tracking pages and easy-to-use return portals. Whether you are a boutique shop or a high-volume retailer, the platform scales with your volume by offering deep discounts on postage from major carriers like USPS, UPS, and FedEx. You can manage everything from label creation to delivery confirmation without switching between different carrier websites.
Overview
AfterShip Features
- Branded Tracking Pages Create custom tracking pages with your logo and colors to keep customers engaged with your brand during delivery.
- Multi-Carrier Tracking Track shipments across 1,100+ global carriers in one unified dashboard to simplify your logistics management.
- Automated Notifications Send proactive updates via email, SMS, and WhatsApp to keep your customers informed at every delivery milestone.
- AI-Powered EDD Provide accurate estimated delivery dates using AI to set clear expectations and build trust with your shoppers.
- Shipping Analytics Monitor carrier performance and delivery rates with detailed reports to optimize your shipping strategy and costs.
- Returns Management Set up a self-service returns portal that allows your customers to print labels and track return status easily.
Shippo Features
- Multi-Carrier Shipping. Access 85+ global carriers through one account so you can always find the fastest or cheapest shipping route.
- Discounted Rates. Save up to 89% on shipping costs with pre-negotiated rates from major carriers like UPS, USPS, and FedEx.
- Automated Label Creation. Sync your orders from platforms like Shopify or Amazon to generate and print shipping labels in bulk instantly.
- Branded Tracking Pages. Keep your customers informed with custom tracking pages and automated email notifications that match your brand's look.
- International Shipping. Expand your reach globally with automated customs forms and commercial invoices generated during the label creation process.
- Returns Management. Generate return labels automatically or provide a self-service portal to make the return process effortless for your customers.
Pricing Comparison
AfterShip Pricing
- Up to 50 shipments per month
- Branded tracking page
- Order lookup widget
- Email notifications
- Access to 1,100+ carriers
- Everything in Free, plus:
- Up to 100 shipments per month
- SMS and WhatsApp notifications
- AI-powered delivery estimates
- Basic analytics dashboard
- 24/7 email support
Shippo Pricing
- No monthly subscription fee
- Best possible rates from carriers
- Unlimited carrier accounts
- Email support
- Standard tracking pages
- Everything in Free, plus:
- No per-label fee
- Branded tracking pages
- Branded shipping emails
- Up to 5 user accounts
- Custom text for notifications
Pros & Cons
AfterShip
Pros
- Supports an extensive list of global and local carriers
- Branded tracking pages significantly reduce support tickets
- Easy integration with major e-commerce platforms like Shopify
- Automated notifications keep customers informed and happy
Cons
- Pricing can scale quickly as shipment volume increases
- Advanced customization requires higher-tier paid plans
- Occasional delays in carrier data synchronization
Shippo
Pros
- Extremely easy to set up and sync with stores
- Significant savings on USPS and UPS postage rates
- Intuitive interface makes bulk label printing very fast
- Reliable automated tracking updates for customers
- Excellent documentation for developers using the API
Cons
- Customer support response times can be slow
- Limited customization for packing slips on lower tiers
- Occasional glitches with third-party carrier integrations