8x8
8x8 provides a unified contact center and communications platform that integrates voice, video, chat, and contact center solutions into a single cloud-based interface to streamline your business interactions.
GoTo Meeting
GoTo Meeting is a professional online video conferencing software that provides secure virtual meeting rooms, screen sharing, and collaborative tools to help teams connect and work together from any location.
Quick Comparison
| Feature | 8x8 | GoTo Meeting |
|---|---|---|
| Website | 8x8.com | goto.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $24/month | $12/month |
| FREE Trial | ✓ 30 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1987 | 2004 |
| Headquarters | Campbell, USA | Boston, USA |
Overview
8x8
8x8 offers a unified platform that brings your phone system, video meetings, and team messaging together in one place. You can manage all your internal and external communications through a single interface, eliminating the need to toggle between different apps. It is designed to help your team stay connected whether they are in the office or working remotely, providing high-quality voice and video services globally.
The platform specifically solves the problem of fragmented communication by offering integrated contact center capabilities alongside standard business phone features. You can easily scale your operations from a few users to thousands, benefiting from built-in analytics that show you how your team is performing. It is ideal for mid-market and enterprise companies that need reliable, secure, and compliant communication tools across multiple international locations.
GoTo Meeting
GoTo Meeting provides a reliable space for you to host professional online meetings and video conferences. You can jump into a meeting instantly from your browser or mobile device without worrying about complex installations. The platform focuses on high-definition video and crystal-clear audio to ensure your business communications remain professional and uninterrupted, whether you are hosting a small team sync or a large presentation.
You can take control of your virtual workspace with features like screen sharing, meeting recording, and automated transcriptions. It solves the problem of fragmented remote communication by consolidating your meeting tools into one secure environment. With robust encryption and meeting locks, you can collaborate confidently knowing your sensitive business discussions stay private and protected.
Overview
8x8 Features
- Unified Communications Access your business phone, team chat, and video meetings from a single app on your desktop or mobile device.
- Omnichannel Contact Center Interact with your customers across voice, email, chat, and social media channels to provide a consistent support experience.
- Global Presence Get local phone numbers in over 50 countries so you can establish a professional presence wherever your customers are.
- HD Video Conferencing Host secure video meetings with up to 500 participants and use screen sharing to collaborate on projects in real-time.
- Advanced Analytics Track call quality and team performance with real-time dashboards that help you make data-driven decisions for your business.
- Smart Presence See the availability of your colleagues across all devices so you know the best time to reach out or transfer calls.
GoTo Meeting Features
- Screen Sharing. Share your entire screen or specific applications with participants to demonstrate products or review documents in real-time.
- Smart Meeting Assistant. Save time with automated transcripts of your meetings so you can search for key discussion points later.
- Cloud Recording. Record your sessions directly to the cloud and share the link with teammates who couldn't attend the live session.
- Meeting Lock. Secure your virtual room once all invited guests have arrived to prevent uninvited participants from joining your session.
- Commuter Mode. Join meetings safely while on the move with a simplified mobile interface that reduces data usage and distractions.
- Virtual Whiteboard. Collaborate visually by drawing and brainstorming on a shared digital canvas during your live video presentations.
Pricing Comparison
8x8 Pricing
- Unlimited calling to 14 countries
- HD video conferencing
- Team messaging and business SMS
- Mobile and desktop apps
- Integrations with CRM and productivity tools
- Multi-level auto attendant
- Everything in X2, plus:
- Unlimited calling to 48 countries
- Supervisor analytics and dashboards
- Call monitoring and whisper modes
- Quality management tools
- Advanced 8x8 Frontdesk features
GoTo Meeting Pricing
- Up to 150 participants
- HD Video conferencing
- Screen sharing
- Unlimited meetings
- No meeting time limits
- Business messaging
- Everything in Professional, plus:
- Up to 250 participants
- Unlimited cloud recording
- Smart Assistant transcriptions
- Note taking tools
- Meeting lock security
Pros & Cons
8x8
Pros
- Excellent call quality and reliability across global locations
- Consolidates multiple communication tools into one easy interface
- Strong security features and compliance for regulated industries
- Seamless mobile app experience for remote work flexibility
Cons
- Initial setup and configuration can be complex
- Customer support response times can be inconsistent
- Interface may feel cluttered for very basic users
GoTo Meeting
Pros
- Reliable connection stability even with lower bandwidth
- No software download required for meeting guests
- Excellent mobile app functionality for remote work
- High-quality audio clarity during large group calls
Cons
- No forever-free plan available for small users
- Interface feels slightly dated compared to newer competitors
- Advanced features require higher-tier paid subscriptions