GoTo Connect
GoTo Connect is an all-in-one communications software that integrates business phone systems, video conferencing, and text messaging into a single interface to help your team stay connected from anywhere.
TeamViewer Remote
TeamViewer Remote is a global connectivity platform that provides secure remote access, control, and support solutions for computers and mobile devices to enable seamless collaboration and troubleshooting from anywhere.
Quick Comparison
| Feature | GoTo Connect | TeamViewer Remote |
|---|---|---|
| Website | goto.com | teamviewer.com |
| Pricing Model | Subscription | Freemium |
| Starting Price | $27/month | Free |
| FREE Trial | ✓ 14 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2003 | 2005 |
| Headquarters | Boston, USA | Göppingen, Germany |
Overview
GoTo Connect
GoTo Connect provides you with a unified platform for all your business communication needs. By combining a professional phone system with HD video meetings and text messaging, it eliminates the need to juggle multiple apps. You can manage your entire communication stack from a single dashboard, whether you are working from a desk phone, a desktop computer, or a mobile device.
The platform is designed to support businesses of all sizes, from small local shops to large distributed enterprises. You can easily set up custom call routing, host large-scale video conferences, and engage with customers through SMS or social media integrations. It solves the problem of fragmented communication by keeping your team reachable and your customer interactions organized in one reliable cloud-based system.
TeamViewer Remote
TeamViewer Remote gives you the power to access and control your computers or mobile devices from anywhere in the world. You can provide instant technical support to colleagues, manage unattended servers, or access your office desktop while traveling. It works across almost every operating system, including Windows, macOS, Android, and iOS, ensuring you stay connected regardless of your hardware.
The platform focuses on speed and security, using end-to-end encryption to keep your remote sessions private. You can transfer files securely, host online meetings, and even manage mobile devices remotely. Whether you are a solo IT professional or part of a global enterprise, you can scale your connectivity needs with a variety of specialized plans and features.
Overview
GoTo Connect Features
- Cloud Phone System Get a professional business number and manage calls with advanced features like virtual receptionists and custom hold music.
- HD Video Conferencing Host face-to-face meetings with up to 250 participants and share your screen with one click for better collaboration.
- Visual Dial Plan Editor Design your call routing flows visually with a drag-and-drop interface to ensure callers always reach the right person.
- Multi-Channel Messaging Chat with colleagues and text customers via SMS or MMS directly from your business number to keep records centralized.
- Mobile and Desktop Apps Take your office phone with you anywhere using native apps that turn your laptop or smartphone into a full-featured workstation.
- Real-Time Analytics Monitor call volumes and team performance with detailed reports to help you make data-driven decisions about your staffing.
TeamViewer Remote Features
- Remote Device Control. Control remote computers, tablets, or smartphones as if you were holding them in your hands from any location.
- Unattended Access. Set up permanent access to remote servers or office PCs so you can log in without a person present.
- Secure File Sharing. Transfer documents and folders of any size quickly between connected devices using a secure, encrypted tunnel.
- Multi-Platform Support. Connect across different operating systems including Windows, macOS, Linux, ChromeOS, iOS, and Android with ease.
- Session Recording. Record your remote desktop sessions to create training materials or maintain a clear audit trail for compliance.
- Remote Printing. Print documents from a remote computer directly to your local printer without needing to transfer files first.
Pricing Comparison
GoTo Connect Pricing
- 1 local or toll-free number
- Meetings with up to 4 participants
- Basic call routing
- SMS and MMS messaging
- Mobile and desktop apps
- Everything in Basic, plus:
- Unlimited extensions
- Meetings with up to 250 participants
- Recorded greetings and announcements
- International calling to 50+ countries
- Call recording and transcription
TeamViewer Remote Pricing
- Non-commercial use only
- Basic remote control
- File transfer
- Multi-platform access
- Software updates
- Everything in Free, plus:
- 1 user / 1 concurrent session
- Up to 3 assigned devices
- Unattended access
- Remote printing
- Commercial use rights
Pros & Cons
GoTo Connect
Pros
- Extremely easy to set up and configure
- Visual dial plan editor simplifies complex routing
- Reliable call quality even on mobile data
- Consolidates multiple communication tools into one bill
- Excellent customer support during the onboarding process
Cons
- Mobile app can occasionally drain phone battery
- Basic tier is quite limited for meetings
- Reporting interface takes time to master
- Occasional lag during high-occupancy video calls
TeamViewer Remote
Pros
- Extremely easy setup with no complex firewall configuration
- Excellent performance even on lower bandwidth internet connections
- Broad compatibility across almost every modern operating system
- Reliable file transfer speeds for large data sets
- Free version is highly functional for personal use
Cons
- Commercial licenses are significantly more expensive than competitors
- Strict detection of commercial use on free accounts
- Occasional lag when controlling high-resolution remote displays