GoTo Connect
GoTo Connect is an all-in-one communications software that integrates business phone systems, video conferencing, and text messaging into a single cloud-based platform to streamline your team collaboration.
JustCall
JustCall is an AI-powered communication platform that provides businesses with a cloud phone system, SMS capabilities, and sales automation tools to enhance customer engagement and team productivity.
Quick Comparison
| Feature | GoTo Connect | JustCall |
|---|---|---|
| Website | gotoconnect.com | justcall.io |
| Pricing Model | Subscription | Subscription |
| Starting Price | $27/month | $19/month |
| FREE Trial | ✓ 14 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2003 | 2016 |
| Headquarters | Boston, USA | New York, USA |
Overview
GoTo Connect
GoTo Connect provides you with a unified communication system that replaces fragmented tools with one simple interface. You can manage your business phone calls, host high-definition video meetings, and send professional text messages from your computer or mobile device. It eliminates the need for expensive hardware and complex on-site maintenance by moving your entire phone system to the cloud.
You can easily set up custom call routing, automated attendants, and shared team lines to ensure you never miss a customer inquiry. The platform scales effortlessly as your business grows, making it a reliable choice for small offices and distributed enterprises alike. By centralizing your communications, you reduce administrative overhead and give your team the flexibility to work from anywhere with an internet connection.
JustCall
JustCall is a comprehensive communication platform that transforms how you handle customer interactions across phone, SMS, and WhatsApp. You can instantly get local or toll-free numbers in over 70 countries, allowing your team to establish a global presence from a single interface. The platform focuses on eliminating manual data entry by syncing every call and message directly with your existing CRM.
You can accelerate your outbound sales efforts using automated dialers and improve coaching with real-time AI insights. Whether you are managing a remote support team or a high-volume sales department, the software provides the visibility you need through live call monitoring and detailed analytics. It simplifies your tech stack by consolidating your phone system, messaging, and workflow automation into one easy-to-use dashboard.
Overview
GoTo Connect Features
- Cloud Phone System Make and receive crystal-clear business calls from any device using your professional business number.
- Visual Dial Plan Editor Map out your call routing with a simple drag-and-drop interface to ensure callers reach the right person.
- Video Conferencing Launch instant HD video meetings with up to 250 participants and share your screen with one click.
- Business Texting Send and receive SMS messages using your business identity to keep your personal mobile number private.
- Virtual Fax Send and receive faxes digitally through your email or the GoTo app without needing a physical machine.
- Mobile and Desktop Apps Switch between your desk phone, laptop, and smartphone instantly while staying connected to your team.
JustCall Features
- Multi-Channel Communication. Make calls, send texts, and manage WhatsApp chats from a single unified dashboard to stay connected with customers.
- Auto Dialer. Automate your outbound calling campaigns and reach more prospects in less time without manual dialing errors.
- CRM Integration. Connect with over 100 CRMs to automatically log calls, recordings, and texts directly under your contact records.
- AI Call Scoring. Use AI to automatically analyze and score your calls based on sentiment, talking speed, and script adherence.
- Live Call Monitoring. Listen in on live calls, whisper advice to your agents, or join the conversation to ensure high-quality service.
- Local Presence. Increase your call pick-up rates by showing a local caller ID that matches your prospect's geographic location.
Pricing Comparison
GoTo Connect Pricing
- 1 local or toll-free number
- Unlimited extensions
- Basic call routing
- Video meetings (up to 4 people)
- Mobile and desktop apps
- Everything in Basic, plus:
- Unlimited local calling
- International calling to 50+ countries
- Video meetings (up to 250 people)
- Recorded greetings and music on hold
- Real-time call analytics
JustCall Pricing
- Unlimited calling within US & Canada
- One local or toll-free number
- SMS and MMS capabilities
- Basic CRM integrations
- Call forwarding and recording
- Mobile and desktop apps
- Everything in Essentials, plus:
- Call monitoring and whispering
- Sales Dialer access
- SMS automation and sequences
- Advanced CRM integrations
- Appointment scheduling
Pros & Cons
GoTo Connect
Pros
- Extremely easy to set up and configure
- Excellent call quality and system reliability
- Visual dial plan editor simplifies complex routing
- Responsive customer support for technical issues
- Seamless transition between mobile and desktop apps
Cons
- Admin portal can feel slightly dated
- Reporting features could be more granular
- Occasional lag during very large video meetings
JustCall
Pros
- Seamless integration with popular CRMs like HubSpot and Pipedrive
- Quick and easy setup process for new phone numbers
- Reliable mobile app for managing calls on the go
- Helpful automated SMS sequences for lead follow-up
Cons
- Call quality can occasionally fluctuate on weaker connections
- Interface can feel cluttered when managing many active lines
- Additional costs for international numbers can add up quickly