GoTo Connect
GoTo Connect is an all-in-one communications software that combines cloud-based business phone systems with professional video conferencing and team messaging to help your business stay connected from anywhere.
Slack
Slack is a central communication hub that connects your team with real-time messaging, file sharing, and integrated tools to streamline workflows and improve collaboration across your entire organization.
Quick Comparison
| Feature | GoTo Connect | Slack |
|---|---|---|
| Website | gotomeeting.com | slack.com |
| Pricing Model | Subscription | Freemium |
| Starting Price | $27/month | Free |
| FREE Trial | ✓ 14 days free trial | ✓ 30 days free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2003 | 2009 |
| Headquarters | Boston, USA | San Francisco, USA |
Overview
GoTo Connect
GoTo Connect provides you with a unified platform for all your business communication needs. By merging the power of GoToMeeting with a robust cloud phone system, you can switch between making calls, hosting video meetings, and sending team messages within a single interface. This eliminates the need to manage multiple vendors and ensures your team stays reachable whether they are in the office or working remotely.
You can easily manage your entire phone system through a visual editor, allowing you to set up call routing and auto-attendants without needing technical expertise. The platform is designed to scale with your business, offering reliable uptime and enterprise-grade security features. Whether you are a small business looking for a professional image or a larger organization needing advanced contact center tools, you can customize the experience to fit your specific workflow.
Slack
Slack is a productivity platform that transforms how you communicate with your team by moving conversations out of scattered email threads and into organized channels. You can create dedicated spaces for specific projects, departments, or office locations, ensuring everyone has access to the right information at the right time. It serves everyone from small startups to global enterprises, helping you stay connected whether you are working in the office or remotely.
You can share files, start huddles for quick voice chats, and use clips to record video updates for your teammates to watch later. By centralizing your tools and communication, you reduce context switching and keep your projects moving forward. The platform offers a robust free version for small teams and scales into advanced enterprise tiers with sophisticated security and compliance features.
Overview
GoTo Connect Features
- Cloud Phone System Make and receive business calls from any device using your professional business number to stay connected everywhere.
- HD Video Conferencing Launch instant video meetings with up to 250 participants and share your screen with one click for better collaboration.
- Visual Dial Plan Editor Design your call routing and automated menus using a simple drag-and-drop interface to ensure callers reach the right person.
- Team Messaging Chat with colleagues individually or in groups to share files and keep projects moving without leaving the app.
- Mobile and Desktop Apps Turn your smartphone or laptop into a full-featured desk phone so you never miss an important client call.
- Real-time Analytics Monitor call volume and wait times with visual dashboards to help you make data-driven staffing decisions for your team.
Slack Features
- Organized Channels. Create dedicated spaces for every project or topic so you can keep your conversations focused and searchable.
- Slack Huddles. Start quick audio or video calls directly in any channel to resolve issues faster without scheduling formal meetings.
- Workflow Builder. Automate your routine tasks and approvals with a simple drag-and-drop tool that requires no coding knowledge.
- Slack Canvas. Create and curate essential information directly within your workspace to keep your team aligned on goals and documents.
- File Sharing. Drag and drop files directly into your conversations so your team always has the latest version of your work.
- Slack Connect. Collaborate securely with external partners, vendors, or clients in shared channels without leaving your own Slack workspace.
Pricing Comparison
GoTo Connect Pricing
- 1 local or toll-free number
- Unlimited extensions
- Video conferencing (up to 4 participants)
- Team chat and messaging
- Mobile and desktop apps
- Everything in Basic, plus:
- Unlimited calling in 50+ countries
- Video conferencing (up to 250 participants)
- Recorded greetings and music on hold
- Call recording and voicemail-to-email
- Visual Dial Plan Editor
Slack Pricing
- 90 days of message history
- 10 integrations with other apps
- 1-on-1 audio and video huddles
- Single-workspace collaboration
- Standard security features
- Everything in Free, plus:
- Unlimited message history
- Unlimited app integrations
- Group huddles with up to 50 people
- Slack Connect for external partners
- Custom user groups
Pros & Cons
GoTo Connect
Pros
- Reliable call quality and high uptime for business continuity
- Easy to set up complex call routing visually
- Consolidates phone, video, and chat into one monthly bill
- Excellent mobile app performance for remote employees
Cons
- Initial setup of advanced features can be time-consuming
- Customer support response times can vary during peak hours
- Reporting features feel basic compared to dedicated analytics tools
Slack
Pros
- Extensive library of third-party app integrations
- Powerful search functionality for finding old messages
- Intuitive interface that is easy to adopt
- Excellent mobile app for staying connected anywhere
- Huddles make spontaneous collaboration very simple
Cons
- Notification fatigue can occur without careful settings
- Message history is restricted on the free plan
- Can become expensive for very large teams
- High memory usage on some desktop computers