Atera
Atera is an all-in-one IT management platform that combines remote monitoring, management, professional services automation, and AI-powered support to help IT departments and MSPs streamline their entire technical operations.
GoToMyPC
GoToMyPC provides secure remote desktop access software that allows you to instantly access your files, programs, and network from any web browser or mobile device as if you were sitting at your desk.
Quick Comparison
| Feature | Atera | GoToMyPC |
|---|---|---|
| Website | atera.com | gotomypc.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $149/month | $44/month |
| FREE Trial | ✓ 30 days free trial | ✓ 7 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 1998 |
| Headquarters | Tel Aviv, Israel | Santa Barbara, USA |
Overview
Atera
Atera provides a unified workspace where you can manage your entire IT infrastructure from a single pane of glass. By integrating RMM, PSA, and remote access into one platform, it eliminates the need to toggle between different tools to support your end-users. You can monitor servers, workstations, and networks in real-time while simultaneously managing tickets and billing for your clients or internal departments.
The platform is specifically designed for Managed Service Providers (MSPs) and internal IT teams who need to scale their operations without increasing overhead. Because it uses a unique per-technician pricing model rather than charging per-device, you can grow your managed endpoints infinitely without your costs spiraling out of control. It simplifies complex tasks like patch management and software deployment through a clean, modern interface.
GoToMyPC
GoToMyPC gives you the freedom to work from anywhere by creating a secure bridge to your office or home computer. You can open files, run heavy applications, and manage your email from any laptop, tablet, or smartphone with an internet connection. It eliminates the need to carry a heavy work laptop or sync files manually before leaving the office.
The setup is straightforward—you simply install the host software on your Mac or PC and then log in through a web browser on your remote device. It uses AES 256-bit encryption and dual-passwords to keep your data safe while you work. Whether you are a solo professional or managing a small team, it provides a reliable way to maintain productivity while away from your primary workstation.
Overview
Atera Features
- Remote Monitoring Track the health and performance of all your endpoints in real-time with automated alerts and custom threshold settings.
- Patch Management Automate your security updates for Windows, Mac, and third-party software to keep your entire network protected and compliant.
- IT Automation Create automated workflows for repetitive tasks like disk defragmentation, system reboots, and script execution to save hours every week.
- Help Desk & Ticketing Manage user requests efficiently with a built-in ticketing system that integrates directly with your monitoring and billing data.
- Remote Access Connect to any device instantly using integrated tools like AnyDesk or Splashtop to provide immediate hands-on technical support.
- AI Copilot Generate scripts, summarize tickets, and get suggested solutions instantly using built-in AI to speed up your troubleshooting process.
GoToMyPC Features
- Remote Desktop Access. Access your desktop, files, and applications from any web browser or mobile device with full keyboard and mouse control.
- File Transfer. Drag and drop files between your local and remote computers to move documents quickly without using email or cloud storage.
- Remote Printing. Print documents from your office computer to a local printer near you for immediate physical copies of your work.
- Multi-Monitor Support. View and manage all your connected monitors simultaneously so you can maintain your full office setup while working remotely.
- Mobile App Access. Use dedicated iOS and Android apps to connect to your computer from your phone or tablet with precision zoom.
- Sound Redirection. Hear music or system alerts from your remote PC through your local speakers to stay fully connected to your desktop.
Pricing Comparison
Atera Pricing
- Unlimited endpoints
- Real-time monitoring & alerts
- Patch management automation
- Ticketing & help desk
- AnyDesk remote access
- Standard reporting
- Everything in Pro, plus:
- Splashtop remote access
- Network discovery
- Chat support for end-users
- Custom OID monitoring
- Advanced reports
GoToMyPC Pricing
- Access for 1 computer
- Unlimited remote access
- Remote printing
- File transfer
- Mobile app access
- AES 256-bit encryption
- Access for 2 or more computers
- Everything in Personal, plus:
- Centralized account management
- Add or remove users easily
- Monitor user activity
- Discounted per-computer rate
Pros & Cons
Atera
Pros
- Predictable costs with per-technician pricing model
- Unified interface reduces tool switching fatigue
- Fast and responsive remote desktop integrations
- Frequent updates and new feature releases
- Easy setup process for new endpoints
Cons
- Mobile app has limited functionality compared to desktop
- Reporting customization can be difficult to master
- Mac agent has fewer features than Windows
- Occasional lag in real-time alert notifications
GoToMyPC
Pros
- Extremely simple setup process for non-technical users
- Reliable connection stability even on standard internet speeds
- Excellent mobile app performance for tablets and phones
- Strong security features including dual-factor authentication
- Smooth file transfer between local and remote machines
Cons
- Higher monthly cost compared to newer competitors
- Occasional lag when running high-resolution video remotely
- Subscription renewal process can be difficult to navigate