CASH+ Call Accounting
CASH+ Call Accounting is a comprehensive software solution that tracks telecommunication usage to help you reduce costs, monitor employee productivity, and detect potential toll fraud across your organization.
Tapit
Tapit is a comprehensive call accounting and telemanagement software solution designed to help you track telephone costs, monitor employee productivity, and optimize your organization's entire communication infrastructure.
Quick Comparison
| Feature | CASH+ Call Accounting | Tapit |
|---|---|---|
| Website | hansensoftware.com | trisys.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✓ 0 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1988 | 1984 |
| Headquarters | Kelowna, Canada | Florham Park, USA |
Overview
CASH+ Call Accounting
CASH+ Call Accounting helps you gain complete visibility into your organization's phone usage and telecommunication expenses. By connecting directly to your existing phone system, the software captures every incoming and outgoing call, allowing you to generate detailed reports on extension activity, department costs, and trunk usage. You can easily identify expensive long-distance calls, monitor high-volume periods, and ensure your staffing levels match your actual call traffic.
The platform is designed to protect your bottom line by alerting you to potential toll fraud or emergency 911 calls in real-time. Whether you manage a single office or multiple remote locations, you can centralize your data to simplify billing and cost allocation. It serves a wide range of industries including hospitality, professional services, and healthcare, providing the specific tools you need to bill back clients or guests accurately.
Tapit
Tapit provides you with a clear window into your organization's telecommunications usage and costs. By capturing data directly from your PBX or IP phone system, you can generate detailed reports on call volumes, durations, and expenses across different departments or locations. This visibility helps you identify billing errors, reduce unauthorized phone usage, and ensure your communication resources align with your business goals.
You can use the platform to monitor customer service levels by tracking response times and call handling patterns. Whether you are managing a single office or a distributed enterprise, the software scales to meet your needs with automated reporting and real-time alerts. It simplifies the complex task of managing telecom data so you can focus on improving operational efficiency and reducing monthly overhead.
Overview
CASH+ Call Accounting Features
- Real-Time Call Tracking Monitor every incoming and outgoing call as it happens so you can maintain an up-to-the-minute record of all communication activity.
- Automated Reporting Schedule detailed reports to arrive in your inbox daily, weekly, or monthly to keep stakeholders informed without manual effort.
- Toll Fraud Alerts Set custom triggers to notify you immediately of suspicious calling patterns or unauthorized long-distance usage to prevent costly security breaches.
- Guest & Client Billing Apply custom surcharges and tax rates to calls so you can accurately bill guests in hotels or clients in professional firms.
- 911 Emergency Notification Receive instant alerts when an emergency number is dialed from any extension, ensuring your team can respond to crises immediately.
- Multi-Site Integration Consolidate data from all your office locations into a single interface for simplified management and unified corporate reporting.
Tapit Features
- Automated Reporting. Schedule custom reports to arrive in your inbox automatically so you can monitor call activity without manual effort.
- Real-Time Monitoring. Track incoming and outgoing calls as they happen to maintain high service levels and identify immediate staffing needs.
- Cost Allocation. Assign phone expenses to specific departments, projects, or clients to simplify your internal billing and budget management.
- Abuse Detection. Set up instant alerts for long-duration or high-cost calls to prevent phone system misuse and reduce unnecessary expenses.
- Multi-Site Management. Consolidate call data from multiple office locations into a single centralized database for a unified view of your enterprise.
- Flexible Filtering. Drill down into specific data points like extension numbers, trunk lines, or date ranges to find exactly what you need.
Pricing Comparison
CASH+ Call Accounting Pricing
Tapit Pricing
Pros & Cons
CASH+ Call Accounting
Pros
- Exceptional technical support and guided installation
- Highly customizable reporting engine for specific needs
- Reliable toll fraud detection saves significant money
- Compatible with almost any traditional or VoIP system
Cons
- Interface feels dated compared to modern SaaS
- Initial setup requires coordination with IT staff
- Pricing is not transparent on the website
Tapit
Pros
- Compatible with almost any PBX or IP-based phone system
- Highly granular reporting options for detailed cost analysis
- Reliable data capture prevents loss of important call records
- Scalable architecture supports growth from small offices to enterprises
Cons
- Interface feels dated compared to modern SaaS platforms
- Initial configuration requires specific technical knowledge of phone systems
- Pricing is not transparent and requires a sales consultation